Senior Manager, Workforce Planning and Analytics

• Jan 2023 - Present

Manager of Workforce Planning and Analytics

• Sep 2020 - Jan 2023

Information Technology Supervisor

• Oct 2018 - Mar 2020

Highly self-motivated, organized and detail-oriented manager with emphasis on strong decision-making capabilities and customer service focus. Extensive experience with multiple software applications and deep commitment to using technology to improve productivity, communication, and collaboration. Strong written, oral, and digital communication skills addressing various audiences including customers, employees, and vendors.

Lead Support Technician

• Aug 2018 - Sep 2018

Support Technician II

• May 2018 - Aug 2018

Educational Technology Coordinator

• Mar 2007 - Apr 2018

Responsible for technology leadership and vision along with technical support, professional development, and high-level administrative assistance for Salpointe Catholic High School. Actively engaged with end-users, listening carefully and building trusted relationships to ascertain how digital initiatives can transform teaching and learning, and the business processes that support the organization. Responsible for technology leadership and vision along with technical support, professional development, and high-level administrative assistance for Salpointe Catholic High School. Actively engaged with end-users, listening carefully and building trusted relationships to ascertain how digital initiatives can transform teaching and learning, and the business processes that support the organization.

Co-Owner

• 1989 - 2007

Color Design Systems manufactured sundry items for the professional beauty industry. Responsible for all administrative day-to-day operations of a manufacturing company: sales, bookkeeping, advertising, inventory control, quality assurance, product procurement and delivery. Designed and maintained the company website and was responsible for implementing new product lines, overseeing package design, and developing and deploying display and marking plans. Ensured high customer service standards, provided customer service leadership and resolved customer complaints. Show less