Suzanne Malik

Accounting Clerk at Surgenor Automotive Group
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency

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Credentials

  • SmartServe
    -
    Apr, 2014
    - Nov, 2024
  • Food Handlers Certificate
    -
    Apr, 2010
    - Nov, 2024

Experience

    • Canada
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Accounting Clerk
      • Nov 2018 - Present

      -Prepare and post all retail and fleet deals in a timely manner for two stores -Maintain and reconcile schedules – receivable schedules, inventory schedules, warranty schedules - Reconciling and tracking of vehicle financing -Prepare and post daily bank note payments -Various daily postings: floor plan payments, lien payments, funding and licensing -Understanding and recording manufacturer incentives - Cheque requisitions for various tasks- lien payouts, lease buyouts, licensing, used vehicle purchases, referrals, inter-company sales, etc. - Month end procedures of preparing and verifying commissions, monthly financial remittances and inventory verification - Daily reporting of vehicle sales and submitting incentives to GM - Daily use of CDK, CT wizard, One-Eighty, Excel and Outlook systems Show less

    • Canada
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Accounting Clerk
      • Sep 2018 - Nov 2018

      -Prepare and post all retail deals in a timely manner -Prepare and post all wholesale, incoming and outgoing dealer trades deals -Maintain and reconcile schedules – receivable schedules, inventory schedules, warranty schedules - Reconciling and keeping track of vehicle financing -Prepare and post daily bank note payments -Various daily postings such as postings of floor plan payments, lien payments, funding, licensing - Weekly expense reconciliations reports -Understanding and recording manufacturer incentives - Cheque requisitions for various tasks- lien payouts, licensing, used vehicle purchases, dealer trades, dealer trade drivers, referrals, inter-company sales - Month end procedures of preparing and verifying commissions, monthly financial remittances and inventory verification - Daily use of CDK, CT wizard, Excel and Outlook systems Show less

    • Canada
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Licensing Clerk/Dealer Trade Coordinator
      • Sep 2017 - Sep 2018

      -Ensure licensing is completed in a timely manner and ensure all licensing related journal entries are posted in CDK system -Maintain garage register and ensure records are up to date and reporting of vehicle sales to General Motors -Prepare used car packages for all trade-in vehicles and complete security etching registration -Coordinate all dealer trades requested from fleet managers -Prepare payments for the purchase of incoming dealer trade vehicles -Prepare bills of sale and ensure payments are received for all outgoing dealer trade vehicles -Coordinate fleet drivers to pick up and/or deliver dealer trades and issue payment to fleet drivers -Assist accounting and admin staff with filing and data entry -Prepare monthly expense and inventory spreadsheets Show less

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Reception/Administrative Assistant
      • Apr 2016 - Sep 2017

      -Manage large amounts of inbound and outbound calls in a timely and professional manner -Schedule service appointments, identify customers’ needs, clarify information, research issues and provide solutions and/or alternatives -Responsible for the accurate conveying of information pertaining to the products and services of our company either by phone, email, fax or any other communication device. -Participate in training seminars to remain current and enhance knowledge of company products, services, policies, procedures and computer operations. -Seize opportunities to educate customers on their automotive needs and upsell products. Show less

    • Cash Handler/ Supervisor
      • Apr 2012 - Aug 2016

      -Balance cashes and complete balance sheets, cash reports and related forms -Managed cash drawers, cash pick ups, lottery activation and replenishment -Interacting with customers, taking complaints, and performing refunds and exchanges -Operated cash registers receiving and processing funds and scanning and packing merchandise -Resolved customer complaints and issues to the best ability ensuring customers leave satisfied -Providing information about services offered to customers and answer or redirect phone calls -Supervising the front end, completely random cash counts, performing breaks, call ins and shift replacements -Use of computer programs such as excel, Microsoft word, and daily printing of office reports Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate/ Cashier
      • Nov 2014 - Dec 2015

      -Actively greeting customers, maintaining a level of conversation during their store visit and providing direct input on latest industry trends -Maintaining superb visual standards within the store -Dealing with all customer complaints in a professional and courteous manner -Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike. -Actively greeting customers, maintaining a level of conversation during their store visit and providing direct input on latest industry trends -Maintaining superb visual standards within the store -Dealing with all customer complaints in a professional and courteous manner -Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike.

    • Accountant Assistant
      • Feb 2009 - Aug 2010

      •Welcomed visitors by greeting them, in person or on the phone; answering or referring their inquires •Reconciled bank accounts by gathering and balancing information •Contributed to the team effort through scanning tax papers and maintaining accounts receivable for clientele by updating and adjusting entries •Checked office supplies to ensure sufficient supply and maintained office cleanliness through filing documents and cleaning the workspace. •Maintained customer confidentiality through shredding of office documents Show less

Education

  • University of Ottawa
    Bachelor's degree, Criminology and Psychology
    2011 - 2015

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