Account Manager

• Sep 2013 - Present

Sales Consultant

• Jun 2012 - Sep 2013

•Responsible for maintaining current customer base as well as building it with new customers•Responsible for maintaining and or exceeding monthly quota goals as directed by management•Strengthening the relationship through numerous Chamber Associations within our communities*Working with several non-profit organizations •Responsible for maintaining current customer base as well as building it with new customers•Responsible for maintaining and or exceeding monthly quota goals as directed by management•Strengthening the relationship through numerous Chamber Associations within our communities*Working with several non-profit organizations

Customer Service Manager

• Aug 2008 - Jun 2012

• Logistic coordinator for over 50 clients across the USA & Canada• Maintaining customer relations in regards to orders and timely manner of shipments• Overseeing inventory receiving• Auditing clients inventory• Training new employees• Account Manager- working with new customer’s as well as current customers with their order requests. Quoting and working on RFQ’s for my client based accounts.• Customer Service- Entering and over seeing customer’s orders • Duplium Account manager- working with existing clients as well as working leads to bring in new accounts• Project Manager over two of Duplium’s highest revenue customer’s• Entering the orders- over seeing proper status- making sure the components are ordered & correct• Over seeing the fulfillment side of their orders are processed and shipped accordingly• Yearly Presentations and QBR’s• Customer Service Manager: responsible for 7 customer service personnel. Weekly and daily audits of orders, all customer relations. Responsible for payroll and daily training.• Responsible for quarterly reviews and assisting the CEO with needs to improve the company assets.• Reviewing Sales to achieve the highest margin the company has set forth and that the direction is being followed to continue the company’s profitability.• Sales Associate: speaking with existing customers as well as signing new ones on a daily basis. Reaching and helping with the monthly sales goals.

Branch Mananger

• 2001 - 2006