Chargée de communication et marketing

• Jan 2023 - Present

E-commerce manager

• Jul 2022 - Jan 2023

- Gestion de projet web : pilotage des développements web, suivi des partenaires, suivi des indicateurs de performance, édit de reporting, gestion du budget - Organisation et optimisation de la marketplace : mise à jour du catalogue produit, gestion des stocks, garantie du bon déroulement des ventes sur les plateformes de VEL internes et externes (OTAs, distributeurs), relation B2C - Stratégie e-marketing : participation à la mise en œuvre des stratégies e-marketing (SEM, SEO, display, réseaux sociaux), réalisation des campagnes d’activation, optimisation du e-merchandising (up sell, cross sell...), veille concurrentielle - Formation des partenaires : structuration des outils de formation, accompagnement de l’affiliation des partenaires marchands, animation d’ateliers digitaux Show less

E-commerce Development Officer

• Aug 2021 - Jul 2022

- Brand strategy & communication advice: helping in creating content for the winegrowers' e-commerce websites (SEO relevance, semantics, storytelling, positioning)- Project management: monitoring of project progress, task management, reminders - After-sales service follow-up: direct link with the developer via a ticketing tool, creation of a Frequently Asked Questions on Zendesk- Webmastering: Integration and modification of content on PrestaShop (Elementor) in multi-shop mode, photo editing (packshots, images) on Photoshop - Design, organisation and animation of a training course for winegrowers in the world of E-commerce and PrestaShop (6 modules)- Creation and animation of a community: design and sending of newsletters via Mailjet, sending of invitations and event management Show less

E-commerce and communication intern

• Jan 2021 - Jul 2021

Customer Service

• Sep 2016 - Jan 2021

Student job, every Saturday and Sunday: - Welcoming customers (most of the time foreigners) - Introducing different champagnes to customers through tastings - Preparing customer orders - Cashier work Student job, every Saturday and Sunday: - Welcoming customers (most of the time foreigners) - Introducing different champagnes to customers through tastings - Preparing customer orders - Cashier work

Vice-présidente

• Oct 2019 - Oct 2020

Working Holiday Visa in Australia

• Sep 2018 - Aug 2019

Working Visa in Australia: - 6 months staying within an Australian host family as an au pair in Brisbane, taking care of two boys aged 2 and 4. - 3 months as a waitress in Melbourne, staying within an Australian host family as well. - 2 months travelling the east coast from Melbourne to Cairns. Working Visa in Australia: - 6 months staying within an Australian host family as an au pair in Brisbane, taking care of two boys aged 2 and 4. - 3 months as a waitress in Melbourne, staying within an Australian host family as well. - 2 months travelling the east coast from Melbourne to Cairns.

Hostess

• May 2018 - May 2018

Two different locations: one in Château-Thierry and the other one in Reims. - Welcoming guests - Food and beverage service - Directing guests Two different locations: one in Château-Thierry and the other one in Reims. - Welcoming guests - Food and beverage service - Directing guests

Hostess

• Mar 2018 - Mar 2018

For the coming of the World Cup in Reims : - Welcoming the VIP guests - Serving drinks - Directing guests For the coming of the World Cup in Reims : - Welcoming the VIP guests - Serving drinks - Directing guests

Hostess

• Aug 2015 - Sep 2015

During the agricultural fair of Châlons-en-Champagne: - Welcoming customers - Serving champagne During the agricultural fair of Châlons-en-Champagne: - Welcoming customers - Serving champagne