Experience

ARM Environments

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Head of Digital Content

  • Sep 2022 - Present

  Keeping new and existing customers up to date with the latest developments at ARM Environments

• Project Manager

  • Jan 2022 - Sep 2022


SPIRE IAQ
• Project Manager

  • Oct 2018 - Dec 2021


Minki Balinki

• United Kingdom
• Design Services
• 1 - 100 Employee

• Project Manager

  • Feb 2013 - Jun 2015

  Monitor all installation and visual display budgets, Understanding practicalities of the job, materials and right up to the delivery and implementation of the display. Sourcing new and unique textiles, material mediums and design. Selecting the most appropriate and practical materials for each client’s specific requirements and budget. Astute foresight on any possible issues or delays for implementation of display. Monitor all installation and visual display budgets, Understanding practicalities of the job, materials and right up to the delivery and implementation of the display. Sourcing new and unique textiles, material mediums and design. Selecting the most appropriate and practical materials for each client’s specific requirements and budget. Astute foresight on any possible issues or delays for implementation of display.



AVM Impact

• United Kingdom

• Project Support

  • May 2012 - Jan 2013

  • Improved customer’s perception of Installation teams by proactively alerting them of project changes • Sped up AVM’s ability to close client accounts by simplifying the ‘handover’ process • Doubled the speed of collating timesheets by eliminating redundant parts of the process • Anticipated project completion dates, enabling immediate customer satisfaction and quicker payment to AVM • Was the preferred go-to person of sub-contractors, due to my processes being quickest of all Project Support • Those quicker processes enabled Procurement to secure sub-contractors earlier, therefore more profitably • Negotiated cheaper rate with better travel provider, saving AVM money for a better service • Trusted with producing Management reports, due to my consistency and attention to detail • Introduced culture of face-to-face interaction (from the culture of emailing the person 5 metres away)! Show less



EYC Ltd

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Office Administrator

  • Oct 2011 - May 2012

  Greeted visitors - conveying positive and welcoming first impression Improved efficiency of staff courier needs by securing premium service from supplier PA Function Devised a way to calculate spend per customer from senior management expenses Proactively assist HR Director International with administration – successful enough to be selected for official Cezanne OnDemand training (in- house HR system) Working alongside all Senior Management daily with adhoc requests Proactively assisted HR Director – successful enough to be selected for official in- house HR system training General Manager and Buyer, Raffinee (Salisbury, July 2005 – October 2011) Chosen by owner for management and buying at an independent, locally established designer fashion shop PA Function PA role included communication to suppliers on behalf of Owner, processing (re)orders for Management, and vetting cold-callers trying to approach the Owner. Collated daily takings (revenue split between cash & cheques and any refunds), and any points of interest to report to the Owner. Ensured marketing was prepared correctly for Owner (posters, magazine adverts, customer invitations and business cards). Show less


Raffinee
• Canada
• Apparel & Fashion
• 1 - 100 Employee
• Manager & Buyer

  • Sep 2006 - Oct 2011


Casa Fina

• Spain
• Food Production

• Senior Sales Assistant

  • Jul 2001 - Jul 2005

  Gained retail experience as Senior Sales Assistant at lively, up-market home, furnishings shop Progressed into a ‘buying’ role as assistant to Owner & General Manager First opportunity to learn leadership skills and gain some buying experience Learned customer service and up-selling skills during day-to-day running of shop Developed relationship-management skills with range of suppliers ®ular customers Opportunity to be creative in customer facing ways: window displays to draw customers in; shop displays to persuade them to buy, and presentation as a reason to come back Included cash-handling responsibility Show less