Suzanne Ladd

Receptionist at Amego, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Massachusetts, United States, US

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Experience

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Receptionist
      • Jul 2018 - Present

    • United Kingdom
    • Utilities
    • 700 & Above Employee
    • Executive Adminstrative Assistant
      • Jun 2008 - May 2011

      Executive Assistant, Senior Vice President & Vice President, Regulation & Pricing • Provided administrative support to the Senior Vice President, Rates and Pricing and the Vice President of Regulatory Compliance including but not limited to calendar management, travel reservations, preparing meeting materials, slide presentations, live meetings, conference room reservations, expense submission and approval, time entry and approval, and general office support. • Responsible for entering… Show more Executive Assistant, Senior Vice President & Vice President, Regulation & Pricing • Provided administrative support to the Senior Vice President, Rates and Pricing and the Vice President of Regulatory Compliance including but not limited to calendar management, travel reservations, preparing meeting materials, slide presentations, live meetings, conference room reservations, expense submission and approval, time entry and approval, and general office support. • Responsible for entering updates in the custom database to support the business in the recording and management of business risks. • Coordinated with other Executive Assistants to provide more efficient support by assisting each other with time consuming projects. • Assisted with other various on-going projects as needed such as entering data requests into a custom database for reporting purposes. Administrative Assistant, Vice President, Electric Operations • Provided administrative support to the VP, Electric Operations as well as 5 Directors, 5 Managers and the project support teams. Tasks included calendar management, travel reservations, preparing materials for meetings, conference room reservations, expense reports, time entry and new hire access. • Organized and confirm all logistics for off-site training sessions including travel, hotel, meeting space, meals, presentation equipment, etc. • Offered general office support including copying, faxing, scanning, ordering supplies, equipment maintenance and various tasks. Show less Executive Assistant, Senior Vice President & Vice President, Regulation & Pricing • Provided administrative support to the Senior Vice President, Rates and Pricing and the Vice President of Regulatory Compliance including but not limited to calendar management, travel reservations, preparing meeting materials, slide presentations, live meetings, conference room reservations, expense submission and approval, time entry and approval, and general office support. • Responsible for entering… Show more Executive Assistant, Senior Vice President & Vice President, Regulation & Pricing • Provided administrative support to the Senior Vice President, Rates and Pricing and the Vice President of Regulatory Compliance including but not limited to calendar management, travel reservations, preparing meeting materials, slide presentations, live meetings, conference room reservations, expense submission and approval, time entry and approval, and general office support. • Responsible for entering updates in the custom database to support the business in the recording and management of business risks. • Coordinated with other Executive Assistants to provide more efficient support by assisting each other with time consuming projects. • Assisted with other various on-going projects as needed such as entering data requests into a custom database for reporting purposes. Administrative Assistant, Vice President, Electric Operations • Provided administrative support to the VP, Electric Operations as well as 5 Directors, 5 Managers and the project support teams. Tasks included calendar management, travel reservations, preparing materials for meetings, conference room reservations, expense reports, time entry and new hire access. • Organized and confirm all logistics for off-site training sessions including travel, hotel, meeting space, meals, presentation equipment, etc. • Offered general office support including copying, faxing, scanning, ordering supplies, equipment maintenance and various tasks. Show less

    • Construction
    • Product Support
      • Mar 2007 - May 2008

      • Provided customer service by efficiently assisting customers with account information, pricing, ship dates and resolving order issues. • Assisted Product Manager in a timely manner with order entry and invoice processing to ensure product orders are shipped and billed quickly. • Processed all shipping requests via UPS and assist with daily office duties including mail and fax distribution. • Responsible for updating product database including part number, descriptions and pricing… Show more • Provided customer service by efficiently assisting customers with account information, pricing, ship dates and resolving order issues. • Assisted Product Manager in a timely manner with order entry and invoice processing to ensure product orders are shipped and billed quickly. • Processed all shipping requests via UPS and assist with daily office duties including mail and fax distribution. • Responsible for updating product database including part number, descriptions and pricing to ensure the salesmen can issue quotes correctly. • Supported the Customer Service Manager with filling brochure requests, new product mailings and website updates. Show less • Provided customer service by efficiently assisting customers with account information, pricing, ship dates and resolving order issues. • Assisted Product Manager in a timely manner with order entry and invoice processing to ensure product orders are shipped and billed quickly. • Processed all shipping requests via UPS and assist with daily office duties including mail and fax distribution. • Responsible for updating product database including part number, descriptions and pricing… Show more • Provided customer service by efficiently assisting customers with account information, pricing, ship dates and resolving order issues. • Assisted Product Manager in a timely manner with order entry and invoice processing to ensure product orders are shipped and billed quickly. • Processed all shipping requests via UPS and assist with daily office duties including mail and fax distribution. • Responsible for updating product database including part number, descriptions and pricing to ensure the salesmen can issue quotes correctly. • Supported the Customer Service Manager with filling brochure requests, new product mailings and website updates. Show less

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Various Contract Positions
      • Jan 2006 - Jan 2007

      Administrative Assistant, Enterprise Technologies • Provided administrative support to the President of Enterprise Technologies and two Executive Level Managers including but not limited to calendar management, preparing meeting materials, travel reservations, answering telephones and greeting visitors. • Provided administrative support to approximately 50 employee consultants on a secondary level including scheduling meetings, conference room reservations, meal requests and other… Show more Administrative Assistant, Enterprise Technologies • Provided administrative support to the President of Enterprise Technologies and two Executive Level Managers including but not limited to calendar management, preparing meeting materials, travel reservations, answering telephones and greeting visitors. • Provided administrative support to approximately 50 employee consultants on a secondary level including scheduling meetings, conference room reservations, meal requests and other projects as needed. • Reserved all video conference rooms and scheduling necessary technical assistance to ensure proper connections. • Coordinated invoice payments and submission of expense reports in a timely manner. Purchasing Manager • Managed all purchasing of stock and custom parts on a daily basis while maintaining a low budget. • Maintained relationships for quick service with parts orders, cost updates and invoice status allowing for accurate receiving. • Responsible for receiving all purchased parts and allocating them to the appropriate sales order in a timely manner. • Performed other duties general office duties as needed such as reception, order fulfillment, and customer service. Show less Administrative Assistant, Enterprise Technologies • Provided administrative support to the President of Enterprise Technologies and two Executive Level Managers including but not limited to calendar management, preparing meeting materials, travel reservations, answering telephones and greeting visitors. • Provided administrative support to approximately 50 employee consultants on a secondary level including scheduling meetings, conference room reservations, meal requests and other… Show more Administrative Assistant, Enterprise Technologies • Provided administrative support to the President of Enterprise Technologies and two Executive Level Managers including but not limited to calendar management, preparing meeting materials, travel reservations, answering telephones and greeting visitors. • Provided administrative support to approximately 50 employee consultants on a secondary level including scheduling meetings, conference room reservations, meal requests and other projects as needed. • Reserved all video conference rooms and scheduling necessary technical assistance to ensure proper connections. • Coordinated invoice payments and submission of expense reports in a timely manner. Purchasing Manager • Managed all purchasing of stock and custom parts on a daily basis while maintaining a low budget. • Maintained relationships for quick service with parts orders, cost updates and invoice status allowing for accurate receiving. • Responsible for receiving all purchased parts and allocating them to the appropriate sales order in a timely manner. • Performed other duties general office duties as needed such as reception, order fulfillment, and customer service. Show less

    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Purchasing Assistant
      • May 2004 - Jan 2006

      • Ordered necessary parts to build and ship equipment in a timely manner. • Maintained vendor relationships for quick service with parts orders. • Provided customer service in an efficient and professional manner contributing to customer satisfaction and increased sales. • Assisted sales with processing quotes and sales orders on a daily basis. • Worked with the receiver to process all receipts into the computer system. • Ordered necessary parts to build and ship equipment in a timely manner. • Maintained vendor relationships for quick service with parts orders. • Provided customer service in an efficient and professional manner contributing to customer satisfaction and increased sales. • Assisted sales with processing quotes and sales orders on a daily basis. • Worked with the receiver to process all receipts into the computer system.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Marketing Assistant
      • Aug 2001 - Jun 2003

      • Researched, designed, and implemented a new web design format resulting in a more user- friendly website. • Maintained the CME website to guarantee all information was current and the site operated properly at all times. • Designed and created brochures for all continuing medical education conferences ensuring increased attendance. • Updated and submitted monthly conference advertising to provide participants with accurate information. • Researched, designed, and implemented a new web design format resulting in a more user- friendly website. • Maintained the CME website to guarantee all information was current and the site operated properly at all times. • Designed and created brochures for all continuing medical education conferences ensuring increased attendance. • Updated and submitted monthly conference advertising to provide participants with accurate information.

    • Marketing Services Support
      • Sep 1999 - Jul 2001

      • Progressive responsibilities from office support to graphics coordination. • Identified the need for and created Marketing Services Trainee Handbook for efficient training of newly hired employees. • Streamlined department database including maintenance and population of E-artwork approval process and graphics standards for products such as Mach3 and Venus resulting in increased accuracy and timeliness of artwork submission and approval. • Regulated vendor invoicing including the… Show more • Progressive responsibilities from office support to graphics coordination. • Identified the need for and created Marketing Services Trainee Handbook for efficient training of newly hired employees. • Streamlined department database including maintenance and population of E-artwork approval process and graphics standards for products such as Mach3 and Venus resulting in increased accuracy and timeliness of artwork submission and approval. • Regulated vendor invoicing including the centralization of processing, tracking, auditing and closing invoices. • Responsible for organizing department, vendor and client meetings, and designing and editing client presentations. Show less • Progressive responsibilities from office support to graphics coordination. • Identified the need for and created Marketing Services Trainee Handbook for efficient training of newly hired employees. • Streamlined department database including maintenance and population of E-artwork approval process and graphics standards for products such as Mach3 and Venus resulting in increased accuracy and timeliness of artwork submission and approval. • Regulated vendor invoicing including the… Show more • Progressive responsibilities from office support to graphics coordination. • Identified the need for and created Marketing Services Trainee Handbook for efficient training of newly hired employees. • Streamlined department database including maintenance and population of E-artwork approval process and graphics standards for products such as Mach3 and Venus resulting in increased accuracy and timeliness of artwork submission and approval. • Regulated vendor invoicing including the centralization of processing, tracking, auditing and closing invoices. • Responsible for organizing department, vendor and client meetings, and designing and editing client presentations. Show less

    • Business Consulting and Services
    • 700 & Above Employee
    • Consumer Business Administrative Support
      • Jun 1998 - Aug 1999

      • Progressed to support eleven Executive Level Partners and Senior Managers with advanced support including financial reports and client database maintenance. • Organized all logistics for client team meetings including travel, hotel, meals, presentation equipment, etc. • Populated and maintained Authorship Library Database which supported the development of strategic client proposals. • Teamed with consultants/clients to develop and modify Consumer Business, Manufacturing, and… Show more • Progressed to support eleven Executive Level Partners and Senior Managers with advanced support including financial reports and client database maintenance. • Organized all logistics for client team meetings including travel, hotel, meals, presentation equipment, etc. • Populated and maintained Authorship Library Database which supported the development of strategic client proposals. • Teamed with consultants/clients to develop and modify Consumer Business, Manufacturing, and Financial Services client presentations. Show less • Progressed to support eleven Executive Level Partners and Senior Managers with advanced support including financial reports and client database maintenance. • Organized all logistics for client team meetings including travel, hotel, meals, presentation equipment, etc. • Populated and maintained Authorship Library Database which supported the development of strategic client proposals. • Teamed with consultants/clients to develop and modify Consumer Business, Manufacturing, and… Show more • Progressed to support eleven Executive Level Partners and Senior Managers with advanced support including financial reports and client database maintenance. • Organized all logistics for client team meetings including travel, hotel, meals, presentation equipment, etc. • Populated and maintained Authorship Library Database which supported the development of strategic client proposals. • Teamed with consultants/clients to develop and modify Consumer Business, Manufacturing, and Financial Services client presentations. Show less

Education

  • Bentley University
    Bachelor's degree, Marketing
    1991 - 1997

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