Experience

Coca-Cola Beverages Northeast

• United States
• Food and Beverage Services
• 300 - 400 Employee

• Dispatch Agent Customer Care

  • Sep 2020 - Present

• Account Manager On-Premise / Business Development

  • Oct 2017 - Sep 2020

  Account Manager On Premise for Logan Airport and Boston Seaport, Airlines & Caterers, Resellers, restaurants, hotels, hospitals, specialty-retail, key accounts. FSOP/outside sales for parts of Boston & Northshore to Revere. Work closely with General Contractors, Massport & landlords at major construction sites. Work very closely with CCNNE distribution, equipment service/repair, key accounts and account General Managers or owners for customer immediate actions, LT projects and follow-through.



COCA-COLA REFRESHMENTS USA INC

• Market Development Manager

  • Jul 1999 - Sep 2017

  Market Development Manager: Currently responsible for Food Service On- Premise accounts at Boston Logan Airport and many North Shore cities.Affect sales growth by gaining new business, while continuously improving volume and gross profit within current accounts. Excel in customer service and follow-through, relationship-building and issue resolution; leading to high retention of business. Responsible for managing all aspects of accounts such as gaining new business, sales/profit, space/asset management, credit/pricing, marketing/promotions, building customer value, business reviews, coordinating equipment moves/account start up, community involvement and look of success. Handle key accounts such as JetBlue, Delta, ABM Aviation, LSG Sky Chefs, Gate Gourmet, Hudson News, Newslink, Rebecca's, Boloco, Sodexo, Compass, HMS Host, Tastes on the Fly, Martins News and Hilton brand hotels. Assist DSM in training new-hires and creating an Economic Analysis/Contract for accounts. Analyze account information to maximize gross profit and volume, minimize product voids or BD&L, and implement strategies against competition in my area. Enforce contractual agreements and report key business information to National Account Executives. Communicate/coordinate effectively with co-workers and other departments. Provide attention to detail; follow-through with customers; build brand value; work within a diverse team; and exceed performance goals. Sales tools, i.e. Margin Minder, Sales Force, Tableau.



First Fitness Management, LLC

• Wellness and Fitness Services
• 1 - 100 Employee

• Wellness & Fitness Manager

  • May 1998 - Apr 1999

  Corporate Fitness Manager 5/1998 - 6/1999 Fitcorp, Boston, MA. Managed Fitness Department of large, private sports facility for John Hancock and tenant companies. Hired, trained and managed FT and PT Fitness staff; provided quarterly and yearly performance reviews and helped plan company outings and incentives. Coordinated employee schedules, meetings and vacations. Gave sales presentations to JH tenant companies to gain new business. Created monthly reports on center promotions and employee participation statistics. Coordinated wellness programs and seminars; provided individual health assessments and fitness plans based on goals. Worked with JH Operations and Electrical on Facility improvement projects, new aerobics floor, A-V technology and fitness equipment upgrades. Maintained egress and emergency plans and participated in the Boston Marathon finish location for JH clients. Worked closely with Business Staff for Corpoarate & Individual Memberships. Provided a yearly fitness budget and equipment purchase proposals. Met with equipment vendors and JH Depts. such as the Conference Ctr., Nutrition, Wellness Dept. and Operations/Electrical. Actively involved in Fitcorp sales and marketing promotions, and assisting in creating the center's yearly business plan.



Prospect Hill Wellness Ctr., Nelson Co., LTD

• Wellness Specialist & Fitness Manager

  • Jun 1991 - May 1998

  Wellness Coordinator / Exercise Physiologist 9/1991 - 5/1998 Nelson Companies, LTD, Waltham, MA. Hired, managed and trained FT and PT staff for a corporate wellness center. Coordinated health fairs, seminars, and activities for the wellness center and surrounding corporate park of 60 companies. Created and implemented a yearly wellness program, while working closely with various community health providers. Active in networking, sales and marketing for Nelson Companies. Devised a yearly budget, presented specific proposals and made equipment purchases. Provided individual health assessments and fitness programs. Managed exercise instructors and created over all fitness class schedule. Worked as a team with the Business Manager to improve Wellness Center business and perception in the community. Participated in community programs with the City of Waltham and coordinated the Volleyball League for the Corporate Park. Implemented health programs for Corporate Park, i.e. Smoking Cessation, Nutrition and Weight Management, Stress Management, Healthy Body Image, Work Ergonomics/Assessments, Alternative Health (i.e. chiropractic, therapeutic exercise, Reiki, Alexander Technique, Massage, Cardiac Risk, Flu Shots, Posture Assessments, Acupuncture, Yoga/breathing techniques), Sports Medicine and Safety classes (OSHA, CPR/1st Aid). Created special relationships and ongoing events with: New England Baptist Sports Medicine Team, American Heart Assoc., ACE, American Cancer Soc., St. Jude's Children's Hospital and Coral Therapeutics (Apheresis - platelet donation). Involved in Marketing wellness programs to area students at Bentley, Brandeis and Waltham H.S. Cross-Marketing and Networking with community businesses: Big Sky Bread Co., Lizzy's Ice Cream, Westin Hotel, New England Baptist, software & engineering companies (Interleaf). Worked well with the Chairman, Pres, Exec. VP/Gen. Counsel at Nelson Companies and kept them abreast on wellness programs for the corporate park.



SPORT

• Exercise Physiologist/Physical Therapy Assistant

  • Apr 1987 - Mar 1989

  Exercise Programming. Worked along with a Physical Therapist, within a large team of therapists. Transitioned patients from Rehab to Fitness at discharge. Worked with most PT modalities, especially for strength. Assisted with Work Hardening program for patients involved in specific physical occupations. Performed fitness evaluations for patients, and had experience working with University of Maine athletes. Exercise Programming. Worked along with a Physical Therapist, within a large team of therapists. Transitioned patients from Rehab to Fitness at discharge. Worked with most PT modalities, especially for strength. Assisted with Work Hardening program for patients involved in specific physical occupations. Performed fitness evaluations for patients, and had experience working with University of Maine athletes.