Suzanne Golden

Director of Client Experience at Transcend Leadership Center
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh, North Carolina, United States, US

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Lisa Grele Barrie

Suzanne builds strong relationships and has excellent follow through. She is authentic and generous with her time and talents and provides added-value each step of the way.

LinkedIn User

Suzanne was always a joy to work with and always on top of her job. I could always rely on Suzanne to help me get in touch with interview prospects for my newspaper deadlines. She was and is easy to work with, detail oriented, very quick to respond and makes sure tasks are followed through to completion.

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Experience

    • United States
    • Events Services
    • 1 - 100 Employee
    • Director of Client Experience
      • Sep 2022 - Present

    • President
      • Apr 2004 - Present

      Public Relations, Business Development, and Community Affairs for businesses, venues, artists and events- clients have included: Aaron Burdett, Chris Jones & The Night Drivers, Hank, Pattie & The Current, Jon Shain & FJ Ventre, Kevin Maines and the Volts, Stealth Vigilance K9 (SVK9), Travis Shallow & The Deep End, Deep South Entertainment, Theatre Raleigh, DPAC, Walnut Creek Amphitheater, and Little Feat. Public Relations, Business Development, and Community Affairs for businesses, venues, artists and events- clients have included: Aaron Burdett, Chris Jones & The Night Drivers, Hank, Pattie & The Current, Jon Shain & FJ Ventre, Kevin Maines and the Volts, Stealth Vigilance K9 (SVK9), Travis Shallow & The Deep End, Deep South Entertainment, Theatre Raleigh, DPAC, Walnut Creek Amphitheater, and Little Feat.

    • United States
    • Spectator Sports
    • 200 - 300 Employee
    • Director, Premium Services & Suite Sales
      • Sep 2006 - Nov 2014

      Sales and service for 66 suites and service of 800+ premium clients for the National Hockey League’s (NHL) Carolina Hurricanes and the PNC Arena. Manage a department of 25+ part-time and 2 full-time staff members. Responsible for achieving annual sales goals, contract negotiation, maintaining client relationships, marketing, budgeting, and managing events. Sales and service for 66 suites and service of 800+ premium clients for the National Hockey League’s (NHL) Carolina Hurricanes and the PNC Arena. Manage a department of 25+ part-time and 2 full-time staff members. Responsible for achieving annual sales goals, contract negotiation, maintaining client relationships, marketing, budgeting, and managing events.

    • Publicist
      • Mar 2006 - Oct 2008

      • Wrote and distributed all press releases, press kit, media alerts, concert calendars, & on-sale announcements to media including print/TV/radio. • Pitched Season/Venue/Community Affairs stories to establish a stronger brand/more of a personality for the venue and to highlight shows and special events. • Ticket and photo pass coordination with artist management, publicists and press for each show. • On-site media liaison for all of shows • Wrote and distributed all press releases, press kit, media alerts, concert calendars, & on-sale announcements to media including print/TV/radio. • Pitched Season/Venue/Community Affairs stories to establish a stronger brand/more of a personality for the venue and to highlight shows and special events. • Ticket and photo pass coordination with artist management, publicists and press for each show. • On-site media liaison for all of shows

    • Tour Publicist
      • Mar 2006 - Jul 2007

      • National Tour Publicist for the band Little Feat with 75 -100 dates a year. • National Tour Publicist for the band Little Feat with 75 -100 dates a year.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • PR Director-Coastal Credit Union Music Park at Walnut Creek formerly Alltel Pavilion at Walnut Creek
      • Mar 2004 - Sep 2006

      •Wrote and distributed all press releases, press kit, media alerts, concert calendars, & on-sale announcements to media including print/TV/radio. • Pitched Season/Venue/Community Affairs stories to establish a stronger brand/more of a personality for the venue and to highlight shows and special events. • Ticket and photo pass coordination with artist management, publicists and press for each show. • On-site media liaison for all of shows (38+). • Crisis communications • Acted as PR Spokesperson and Community Affairs Liaison with the press, including TV appearances. • Planned and implemented annual Community Affairs projects including the Annual Silent Auction and High School Journalism Mentoring Program. • Planned annual media party to unveil the season. Show less

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Director of Marketing & Publicity and Group Sales
      • Nov 2002 - Feb 2004

      • Identified, sold and serviced corporate and private clients for group sales using Ticketmaster. • Created, negotiated and implemented marketing plan/budget for season and individual show advertising. • Planned and coordinated press conferences. • Scheduled and coordinated interviews with media and artists. • Wrote copy, created and dispersed: ads, brochures, postcards, e-newsletter, posters and banners. • Identified, sold and serviced corporate and private clients for group sales using Ticketmaster. • Created, negotiated and implemented marketing plan/budget for season and individual show advertising. • Planned and coordinated press conferences. • Scheduled and coordinated interviews with media and artists. • Wrote copy, created and dispersed: ads, brochures, postcards, e-newsletter, posters and banners.

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Manager of the Department of Performing Arts and Films
      • Apr 1997 - Aug 2002

      • Hired, coordinated and supervised all technical services such as sound, lighting, security, parking; as well as interns, volunteers and other vendors. • Managed business of theater including AP, prepared deposits, purchasing and budgeting. • Managed Front of House with emphasis on customer service. • Arranged for all artist services such as catering, lodging, ground transportation, and hospitality. • Wrote, negotiated and administered all contracts with performing artist and film companies. • Identified and secured corporate funds for not for profit public program/educational events. • Coordinated all physical maintenance of grounds and facility including obtaining bids and hiring and supervising outside contractors. • Created in-kind sponsorships and co-branding opportunities. Show less

    • Realtor / Assistant to Randall Scherr
      • 1993 - 1996

      Licensed realtor, closing coordinator, liaison between builder and buyer. Licensed realtor, closing coordinator, liaison between builder and buyer.

Education

  • Millbrook High School
    1979 - 1981
  • East Carolina University
    Design

Community

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