Suzanne Gangnagel
Operations Manager at Roofing by Curry- Claim this Profile
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Bio
Experience
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Roofing by Curry
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United States
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Construction
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1 - 100 Employee
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Operations Manager
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Jan 2019 - Present
•Manage and direct the activities of 50 crew members, supervisors and assistants in the execution of 700 projects per year totaling $11,000,000 in revenue. •Created and implemented systems to efficiently track projects, cut production time, decrease waste, and increase customer satisfaction. •Instituted a crew performance review process, leading to increased output of lower-performing teams. •Manage relationships with vendors and improve integration of services and deliveries with project timelines. Show less
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KIRKEY ROOFING INC
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United States
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Construction
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Office Manager
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1999 - 2019
•Provided logistical and administrative support for the owners, executives and sales staff during its growth from 15 to nearly 80 employees. •Created job flow and tracking systems to maximize efficiency and communication between disparate elements of the organization. •Developed and implemented processes to scale existing systems during rapid growth of the company. •Scheduled and maintained appointments for key staff members. •Coordinated orders and delivery of materials with suppliers and manufacturers. •Communicated with customers electronically and in person to review and sign contracts, explain processes, and answer questions. Show less
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Sarasota County Sheriffs Off
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United States
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Law Enforcement
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1 - 100 Employee
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Shift Supervisor, 911 Dispatcher
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1994 - 1999
•Applied critical decision making skills to solve problems in a high-pressure and time-sensitive environment. •Provided initial and recurrent training for 911 dispatch center personnel. •First person to become cross-trained to handle police, fire and medical emergency dispatching for both the county and city of Sarasota. •Selected as an Emergency Response Team member, providing specialized communication services during unusual incidents with potential community-wide impact. •Applied critical decision making skills to solve problems in a high-pressure and time-sensitive environment. •Provided initial and recurrent training for 911 dispatch center personnel. •First person to become cross-trained to handle police, fire and medical emergency dispatching for both the county and city of Sarasota. •Selected as an Emergency Response Team member, providing specialized communication services during unusual incidents with potential community-wide impact.
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Education
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State College of Florida-Manatee-Sarasota
Associate of Arts - AA, Criminal Justice and Corrections