Suzanne Gallo

Meeting Air Agent/Travel Director at PPI Meetings and Incentives
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Experience

    • Meeting Air Agent/Travel Director
      • Sep 2011 - Present

      Communicate with meeting attendees, and responsible for booking the air travel for each meeting utilizing a GDS. Answer any questions and assist with travel requests in a professional and timely manner. Follow parameters as set by the planning team, and communicate any deviations. As a TD, serve as the on-site agent during the meeting, helping with various areas such as hospitality and transportation. Communicate with meeting attendees, and responsible for booking the air travel for each meeting utilizing a GDS. Answer any questions and assist with travel requests in a professional and timely manner. Follow parameters as set by the planning team, and communicate any deviations. As a TD, serve as the on-site agent during the meeting, helping with various areas such as hospitality and transportation.

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Inside Sales/Customer Service
      • Feb 2008 - Present

      Responsible for recording all correspondence and utilizing CRM program for future reference and task assignments. Follow up on all quotes received; assist in any additional requests such as supplying literature and further details on products. Call on new accounts, providing sales support and promoting new sales. Provide monthly sales reports by reviewing records and discussing with sales personnel. Incorporate findings on Excel spreadsheets or using forms as requested by customers. Arrange travel for sales personnel including air, car and hotel reservations. Keep track of trade shows and meetings to be attended.

    • Environmental Services
    • 1 - 100 Employee
    • Volunteer Coordinator
      • May 2010 - Nov 2011

      Summer Seasonal Assists the Volunteer Program Manager in the coordination and implementation of the CDT volunteer programs. Responsibilities include preparing volunteer projects for the field, recruiting and coordinating volunteers, database entry in Raisers Edge, mailings, in-kind donations, and various tasks as needed to support the overall administration of the organization. Organized and implemented a reception for Colorado volunteers. Summer Seasonal Assists the Volunteer Program Manager in the coordination and implementation of the CDT volunteer programs. Responsibilities include preparing volunteer projects for the field, recruiting and coordinating volunteers, database entry in Raisers Edge, mailings, in-kind donations, and various tasks as needed to support the overall administration of the organization. Organized and implemented a reception for Colorado volunteers.

    • International Travel Associate
      • Sep 1998 - Feb 2008

      Designated international agent for various corporate accounts. Responsible for researching airfare, hotels, ground transportation and providing international documentation details. Heavy phone and computer work. Worked with clients to make travel arrangements following guidelines set by each corporate contract. Designated international agent for various corporate accounts. Responsible for researching airfare, hotels, ground transportation and providing international documentation details. Heavy phone and computer work. Worked with clients to make travel arrangements following guidelines set by each corporate contract.

    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Travel Associate
      • Mar 1995 - Feb 1998

      Handled leisure and corporate travel plans for employees of international account and their families through use of Apollo computer system and other resources. Responsible for providing Gold Carpet service for top level executives. Involved in corporate incentive program and some assistance to meeting planners. Assisted travelers in obtaining international documentation. Handled leisure and corporate travel plans for employees of international account and their families through use of Apollo computer system and other resources. Responsible for providing Gold Carpet service for top level executives. Involved in corporate incentive program and some assistance to meeting planners. Assisted travelers in obtaining international documentation.

Education

  • Montclair State College
    B.S, Recreation and Leisure Studies
    1980 - 1983
  • Wesley College
    1979 - 1980

Community

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