Suzanne Funk
COVID Project Coordinator at Menorah Park- Claim this Profile
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Bio
Credentials
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Certified Dementia Practitioner
Menorah Park Campus -
First Aid/CPR
American Red Cross -
Microsoft Excel
Cleveland State University -
OnBase certified system administrator healthcare
Hyland -
Social Media Marketing
Cleveland State University
Experience
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Menorah Park
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United States
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Hospitals and Health Care
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1 - 100 Employee
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COVID Project Coordinator
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Mar 2020 - Present
My job at Menorah Park has allowed me to hold a number of positions within our organization since hired in December 2001; including an Office Assistant in Human Resources, Administrative Assistant and Scheduler in the Rehabilitation Department, Administrative Assistant/Volunteer Manager and Biller in the Adult Day Center and currently the Office Manager of Home and Community Based Services. Along with this title, I am also the System Administrator for our Electronic Medical Record Program (Netsmart) and our Electronic Document Management Program (OnBase/AllDocs).Throughout my career at Menorah Park I have also been called upon by other departments including the Accounting Department, Infection Control, IT, Childcare, Marketing and the Executive Staff to assist and collaborate on ideas. During the COVID Pandemic some of my job changed and I was requested by our COO, Medical Director and VP of Human Resources to oversee many projects including employee testing and vaccination clinics (listed below). I was thankful to be considered a dependable person who they entrusted with such an essential responsibility during such a pivotal time in healthcare.• Oversee, assure compliance and maintain documentation of weekly COVID testing for over 1,500 employees• Manage COVID vaccination clinics for employees and residents (including sign up, scheduling and documentation) and report to ODH• Oversee, assure compliance and maintain documentation of staff COVID vaccination status• Remain updated on current CMS and ODA mandates and guidelines for COVID testing and vaccination reporting• Configure i-Pads for each unit and multiple departments for telehealth visits and family communication Show less
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IT Support and System Administrator
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Jan 2018 - Present
• CERTIFIED ONBASE SYSTEM ADMINISTRATOR• Configure OnBase/All Docs Keywords, Document Types, Folders, Scan Queues, and User Permissions within AllDocs Configuration Software for multiple departments• Install OnBase software and connect to the SQL server to set up the listener and sweep services• Create E-Forms for AllDocs in the Unity Client • Configured desktop faxing and created .cp fax cover page in collaboration with corporate compliance to use across the entire facility• Set-up Job Accounting for copiers/printers with Job Boxes for departments• Utilize RAdmin and Screen Connect to access staff computers across campus to assist in trouble- shooting• Configured EMR Software (Netsmart) to work for the Adult Day Center without having an Adult Day Center component and made it work for the business line Show less
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Adult Day Billing Coordinator
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May 2003 - Present
• Accurately enter service delivery into Carevoyant (past) or Netsmart software• Work collaboratively with the accounting department and third-party payers; including Passport (WRAAA), Department of Developmental Disabilities, MyCare Ohio Program (Buckeye, United, CareSource), Medicaid Waiver and the Veterans Administration to obtain client authorizations, submit billing and resolve unpaid or incorrect billing discrepancies and payments• Utilize OHIO MITS, MyCare Ohio (UHC, CARESOURCE, BUCKEYE Portals) and Optum as well as our clearinghouse, Ability, to verify insurance eligibility, pull authorizations, check remits and submit billing corrections• Generate monthly client statements, follow up on collections and/or any discrepancies• Maintain departmental budgets and open to spend reports; reconcile receipts and submit PO’s for processing• Work with CFO for AR collections and report collection attempts• Create/update budgeting spreadsheets, census reports and payer tracking• Perform monthly Quality Assurance checks in other departments to determine billing accuracy• Assist accounting department in troubleshooting collections from third-parties (VA, UHC, CareSource, Medicaid, DODD, Passport, Buckeye) for other departments as needed• I have discovered circumstances where we weren’t billing at the full reimbursement rate allowed, in return we were able to submit for the difference and get paid at the higher rate. Show less
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Office Coordinator
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May 2003 - Present
• Problem solve to develop and update Policies and Procedures for best practice and brainstorm money savings and time management efficiencies• Compose and proofread a variety of memos and letters for Executive Staff• Create eye-catching flyers, presentations, newsletters, invitations and brochures *proofread ones from the Marketing Department• Maintain and update shared departmental and Administrative calendars in Outlook for transportation, vacations, trainings, birthdays, meetings and activities• Accurately enter/update confidential client data in our EMR (Netsmart)• Perform monthly Quality Assurance checks for HCBS• Maintain contracts including the compiling and submission of documentation for contract renewals and reviews for CACFP, Passport, VA and State Auditors• Maintain master lists, family applications and meal counts to submit billing and documentation for reimbursement from the Ohio Department of Education Child and Adult Care Food Program (CACFP)• Request medical care plans and orders from client’s physicians• Train staff on software, office equipment and policies and procedures• Provide back-up support for multi-line switchboard• Order and maintain supplies and arrange equipment maintenance• Schedule and tour potential clients, run activity programs, serve lunch and fill in due to staff absences Show less
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Coordinator of Volunteers
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May 2003 - Present
• Recruit, interview, train and directly supervise volunteers within the Adult Day Center• Develop volunteer job descriptions as well as Policy and Procedures within the Adult Day Center• Maintain volunteer hours, trainings and other documentation• Work collaboratively with the Menorah Park Campus Volunteer Director to plan and coordinate Volunteer Recognition Events for 200+ people; they are themed with meals, awards/certificates, favors and entertainment
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Rehabilitation Administrative Assistant / Scheduler
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Jan 2002 - May 2003
• Schedule therapy appointments, complete initial paperwork, accurately enter data into software and maintain client charts• Request prescriptions and orders from physicians
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Human Resources Administrative Assistant
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Dec 2001 - May 2003
• Maintain and update confidential employee database and files,• Administer employee fingerprinting and background checks• Assist with preparation of employee events including, open enrollments, vendor fairs, staff parties, quarterly staff meetings, new employee orientation and annual employee trainings
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Adams Media
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Research / Competitve Data Analysis
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Apr 1997 - Mar 1999
• Accurately enter advertisements from magazines into database to generate reports for sales managers and publishers • Prepare mailings, create and maintain business forms, answer switchboard • Accurately enter advertisements from magazines into database to generate reports for sales managers and publishers • Prepare mailings, create and maintain business forms, answer switchboard
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Michaels Stores
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Retail
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700 & Above Employee
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Floral Designer/Display and Class Coordinator/Frame Shop Manager
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Nov 1995 - Mar 1997
• Coordinate with customer to pick out flowers and containers to enhance their home, office or wedding • Create flower arrangements, bows, and seasonal displays • Develop a classroom schedule and calendar for classes of all ages • Coordinate with customer to pick out flowers and containers to enhance their home, office or wedding • Create flower arrangements, bows, and seasonal displays • Develop a classroom schedule and calendar for classes of all ages
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Education
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1997 - 1999
Cuyahoga Community College
Community
