Suzanne. Forman

Vice President at Key Acquisition Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Naples, US

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Vice President
      • Dec 2009 - Present

      Naples, Florida Area

    • United States
    • Financial Services
    • 700 & Above Employee
    • Account Manager
      • Sep 2005 - Jan 2009

      Managed customer relations and projects on a $2.5MM book of business. Promoted and sold a portfolio of services including email append and acquisition, data append, modeling and list rental. -Increased revenue on book of business by 20% thru cross-sell and up-sell of Equifax products. -Managed complex negotiations with major accounts resulting in additional revenue. -Trained and mentored new employees on company products, and services. -Managed assigned accounts and established… Show more Managed customer relations and projects on a $2.5MM book of business. Promoted and sold a portfolio of services including email append and acquisition, data append, modeling and list rental. -Increased revenue on book of business by 20% thru cross-sell and up-sell of Equifax products. -Managed complex negotiations with major accounts resulting in additional revenue. -Trained and mentored new employees on company products, and services. -Managed assigned accounts and established close working relationship with clients. -Provided product expertise in client presentations with sales executives which enhanced client relationships and contributed to closing business. -Implemented process change for e-marketing orders which reduced processing and errors. -Tracked and managed sales pipeline activities in salesforce.com and Siebel. -Collaborated with primary sales representative to offer dynamic recommendations to clients which built client trust and ultimately increased revenue. Show less

    • United States
    • Advertising Services
    • 300 - 400 Employee
    • Account Executive
      • Oct 2002 - Jun 2005

      Sold and managed list services for predominantly non profit clients. Managed approximately 50 accounts with consistent activity. -Implemented and developed successful direct mail acquisition plans based on analysis of results from previous mailings. -Acted as liaison with both outside vendors and clients which solidified relationships. Tracked and monitored work in progress and expedited issues to ensure deadlines were met. -Negotiated pricing strategies balancing both firms objectives… Show more Sold and managed list services for predominantly non profit clients. Managed approximately 50 accounts with consistent activity. -Implemented and developed successful direct mail acquisition plans based on analysis of results from previous mailings. -Acted as liaison with both outside vendors and clients which solidified relationships. Tracked and monitored work in progress and expedited issues to ensure deadlines were met. -Negotiated pricing strategies balancing both firms objectives and customer satisfaction which led to additional revenue opportunities. -Provided insightful recommendations to brokers which resulted in additional test and continuation orders. -Prepared annual budget projections to management for entire book of business. -Processed list orders with 100% accuracy to be fulfilled by outside vendors. -Maintained and reconciled all list exchange activity and reports. Show less

    • Advertising Services
    • 1 - 100 Employee
    • Sr. Account Executive
      • Jul 2000 - Oct 2002

      Managed a team of 3 and a portfolio of 50 accounts. 2000 to 2002 -Trained and managed team and achieved significant improvements in productivity. -Supervised workflow of the department to ensure all work was done with accuracy and met all deadlines. -Developed quarterly list evaluation reports for client review. -Created budget projection reports for each client with growth percentage to aid in account penetration strategies. -Coordinated and participated in trade shows to market… Show more Managed a team of 3 and a portfolio of 50 accounts. 2000 to 2002 -Trained and managed team and achieved significant improvements in productivity. -Supervised workflow of the department to ensure all work was done with accuracy and met all deadlines. -Developed quarterly list evaluation reports for client review. -Created budget projection reports for each client with growth percentage to aid in account penetration strategies. -Coordinated and participated in trade shows to market products and services. -Increased revenue on accounts by cross-sell, up-sell, and client presentations. -Proofed all list orders to ensure accuracy with client specifications Show less

    • Advertising Services
    • 1 - 100 Employee
    • Junior Account Executive
      • Nov 1998 - Jul 2000

      -Acted as primary contact between clients and outside vendors and developed strong relationships with both. -Obtained list performance results from clients and worked with primary sales person in development of mail plans and recommendations. -Negotiated pricing on client’s behalf. -Accompanied sales representative on client presentations to acquire new business.

    • Account Coordinator
      • May 1993 - Nov 1998

      -Worked with account executive on development of client mail plans. -Coordinated list purchases and delivery schedules. -Maintained and reconciled exchange records. -Coordinated multiple projects simultaneously and ensured that schedules were met internally and externally.

    • Associate Production Manager
      • Apr 1990 - May 1993

      -Sent recommendations to brokers, which entailed recommending specific selections, providing appropriate usage, and data cards. -Processed all list orders as per client specifications, and ensured all orders were shipped on a timely basis.

Education

  • Baruch College
    1988 - 1993

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