Experience

ILG LTD

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• Store Manager

  • Jun 2018 - Present

   Responsible for achieving sales revenue to targets, including development of appropriate marketing campaigns (since taking on the managerial role in October 2019, revenue has increased from being -30% to +25% year on year)  Cash handling and reconciliation of payments for audit trail  Stock control including identifying popular lines and ordering to maximise business revenue  Organisation of monthly staffing levels  Management of staff training, conducting interviews and setting of individual achievable targets  Designated key holder and out of hours contact



Something Different - Children's toys, games and clothing

• Self Employed Business Owner

  • 2011 - 2018

   Management of business, including accounts, purchasing stock and attendance at trade shows  Production of risk management strategies and adhering to health and safety requirements  Identifying and targeting prospective customers  Controlling finances, wages, banking and cash flow to service a profitable business  Business planning, market intelligence, and correct exit strategy implementation  Identifying business premises and negotiating rental terms  Maintenance of premises and adherence to contractual rental agreement  Display and promotion of business and stock to provide attractive profit margins



South Yorkshire Schools

• United Kingdom
• IT Services and IT Consulting

• Higher Level Teaching Assistant

  • 2007 - 2011

   Lesson planning and teaching of children age 5 to 11 years, using PowerPoint® and audio visual equipment  Assisting at after school clubs and lunchtime supervision of children  Small group and one to one mentoring of children with special educational needs, and English as a second language  Working to promote inclusion for all, with understanding and compassion, while maintaining high levels of confidentiality



Moreland, The Firkin Brewery, Greene King, Wentworth Inns

• Public House Manager

  • 1989 - 2007

   Ongoing business promotion and advertising to achieve high levels of profit for the company (Winner of various trips abroad for achieving most sales within the pub chain)  Front of house management and customer service (frequent winner of mystery visitor awards) handling bookings, scheduling, and fast turnover stock monitoring and control  Recruitment and training of staff to achieve business aims and objectives



RiB Group (Rotherham Insurance Brokers)

• United Kingdom
• Insurance
• 1 - 100 Employee

• Rotherham Insurance Brokers/Halifax Building Society

  • 1987 - 1989

   Gaining client information in order to generate accurate motor insurance quotes  Computer use combined with general office administration and bookwork  Customer service whilst maintaining client confidentiality, especially during investment and cash withdrawal transaction  Gaining client information in order to generate accurate motor insurance quotes  Computer use combined with general office administration and bookwork  Customer service whilst maintaining client confidentiality, especially during investment and cash withdrawal transaction