Suzanne Clements

Senior Direct Marketing Officer at Alzheimer's Research UK
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Contact Information
us****@****om
(386) 825-5501
Location
Royston, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Non-profit Organizations
    • 100 - 200 Employee
    • Senior Direct Marketing Officer
      • Sep 2022 - Present

    • Senior Supporter Care Officer
      • Mar 2021 - Sep 2022

      Responsible for the daily senior tasks of the Supporter Care Team as well as line management of three Supporter Care Executives.

  • Friends of Royston Healthcare
    • Royston, England, United Kingdom
    • Trustee
      • Aug 2021 - Dec 2021

      Brought onboard to aid in fundraising ideas and to set up the new logo and web site. Brought onboard to aid in fundraising ideas and to set up the new logo and web site.

    • United Kingdom
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Senior Supporter Care Officer
      • Mar 2020 - Dec 2020

      Responsible for the stewardship journeys of Major Donors (MD) and High Value Supporters (HVS). Daily Supporter Care duties and child & village sponsorship. Project management of the first online webinar for HVS and email updates & cash appeals to MD & HVS.

    • Supporter Care Officer
      • Jan 2019 - Mar 2020

      Supporter care role as well as managing the child and village sponsorships. Project work included legacy promotion, Gift Aid, welcome process, regular giving and planning an upgrade campaign.

    • United Kingdom
    • Non-profit Organization Management
    • Office Manager/Events Manager
      • Sep 2015 - Nov 2018

      Events management of over 250 clients wedding music and decor, from initial booking to wedding day. Line management of three staff and event management of DJs. Events management of over 250 clients wedding music and decor, from initial booking to wedding day. Line management of three staff and event management of DJs.

  • Budding Gifts
    • Great Chishill, Nr Royston
    • Owner
      • Apr 2010 - Nov 2015

      Owner, Marketeer, Creative Designer and Implementer of Budding Gift Baby Bouquets. Bouquets to individuals and companies, for maternity/paternity presents through an online shop and Facebook page. Over 450 bouquets were sold at www.budding-gifts.co.uk Owner, Marketeer, Creative Designer and Implementer of Budding Gift Baby Bouquets. Bouquets to individuals and companies, for maternity/paternity presents through an online shop and Facebook page. Over 450 bouquets were sold at www.budding-gifts.co.uk

    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Senior Direct Marketing Officer
      • Nov 2008 - Feb 2011

      Leading on legacy marketing, HVS and online as well as line management, project management of more complex DM projects (rolling reactivation calling and mailing, Mid value, HVS supporter microsite), aiding in annual budget setting and quarterly targets. Leading on legacy marketing, HVS and online as well as line management, project management of more complex DM projects (rolling reactivation calling and mailing, Mid value, HVS supporter microsite), aiding in annual budget setting and quarterly targets.

    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Supporter Development Officer
      • Nov 2005 - Aug 2008

      Strategic development and project management of legacy marketing, online marketing and HVS.

    • Supporter Recruitment Officer
      • May 2004 - Nov 2005

      Campaign management for the UK Water Companies Customer Appeal leaflet, all cold recruitment campaigns (direct mail, door drop, inserts), face 2 face fundraising, DRTV and WaterAid’s BBC Lifeline Appeal in 2005.

    • Non-profit Organization Management
    • 1 - 100 Employee
    • Acquisition Assistant
      • Jan 2003 - Apr 2004

      Campaign planning and project management for all acquisition campaigns. Campaign planning and project management for all acquisition campaigns.

  • Redwood publishing
    • St Martin's Place, London
    • Paper Assistant
      • Oct 2001 - May 2002

      A graduate role aiding in project managing 30,000 tonnes of paper to ensure the cost-effective procurement of paper. A graduate role aiding in project managing 30,000 tonnes of paper to ensure the cost-effective procurement of paper.

Education

  • University of Brighton
    Bachelor’s Degree, Business Studies
    1997 - 2001

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