Suzanne Chui Sutton

Director of Strategic Programs and Initiatives at University of California, San Francisco - School of Medicine
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Contact Information
us****@****om
(386) 825-5501
Location
Oakland, California, United States, US
Languages
  • Cantonese -

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Sharine Dinwiddie

I had the pleasure of working with Suzanne on a few of the Office of Research projects. She was an invaluable resource for general contract pre- and post- award activities. She is a proactive, organized leader, who is comfortable leading strategic planning groups and large change initiatives.

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Experience

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Director of Strategic Programs and Initiatives
      • Oct 2022 - Present

      Design, lead, and facilitate high level strategies to integrate clinical and laboratory research, teaching programs, and academic clinical operations at Benioff Children's Hospital Oakland with the greater UCSF institution. Catalyze relationship building across departments, schools, and the campus. Identify resource and service gaps to BCH Oakland faculty, staff, and learners and develop collaborations between functional owners and stakeholders to address those needs. Design, lead, and facilitate high level strategies to integrate clinical and laboratory research, teaching programs, and academic clinical operations at Benioff Children's Hospital Oakland with the greater UCSF institution. Catalyze relationship building across departments, schools, and the campus. Identify resource and service gaps to BCH Oakland faculty, staff, and learners and develop collaborations between functional owners and stakeholders to address those needs.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Senior Assistant Dean for Business Development and Operations
      • Jan 2020 - Oct 2022

    • Assistant Dean for Finance and Administration
      • Jan 2013 - Dec 2019

      Provided strategic planning and leadership to nine units and two departments in the College of Chemistry in the areas of program strategy and development, human resources, business operations, research administration, financial and recharge operations, annual budgeting, and revenue generation strategies. Oversaw over $84 million in annual operating funds.Major accomplishments included:• Initiated new revenue generation programs targeting high school, undergraduate, and professional audiences, both internationally and nationally. • Developed and implemented new professional degree programs. • Directed and implemented four new online administrative systems resulting in cost savings and reduced processing times. • Transformed financial reporting and forecasting, which evolved culture towards greater financial accountability and annual operational surpluses. • Designed and implemented 360-degree evaluation process for all non-represented staff.• Initiated development of mission statement, vision board, internal recognition program, and annual teambuilding retreat for administrative staff. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Controller and Director of Research Administration
      • Sep 2010 - Jan 2013

      Oversaw internal controls, risk management, and all aspects of financial accounting for over $287 million in annual expenditures in the Department of Medicine. Sponsored funding accounted for 56% of these expenditures across 5 sites and 38 divisions. Oversaw the financial management provided by 48 analysts and managers to ensure accurate and timely financial reporting to faculty and the University. Led and developed process improvement initiatives to increase the operating margin. Identified obstacles to operational efficiency and collaborated with departmental and campus leaders to develop and implement improvement strategies. Functioned as a key architect of the University’s design of Operational Excellence for research administration, a project that directly led to the reduction of approximately $4 million in annual operating expenditures. Assessed operational risks within the Department and divisions by reviewing organizational structures and objectives, process flow, hierarchy of authority, and information systems to develop and implement policies and procedures to mitigate financial and compliance risks. Led web-based design, implementation, and testing of a new system to intake faculty consulting and professional fee witness income. System has reduced compliance risks of embezzlement and lost checks, and administrative processing time by 20%. Conducted internal reviews on cash controls, restrictions on faculty career development awards, OMB A-21 compliance, and appropriate billing of clinical trials. Developed, implemented, and provided training to all personnel to establish and ensure effective controls. The reviews resulted in mitigating potential financial and legal errors that could have been discovered through external audits. Show less

    • Director of Research Administration
      • Mar 2005 - Jul 2011

      Oversaw the pre- and post-award contracts and grants management of over $191 million annually and ensured adherence to governmental, funding agency, and University policies and protocols. The complex and diverse portfolio of sponsored funds included State and City contracts and international projects. Managed a team of 62 research services analysts providing daily management of sponsored funds to over 235 faculty members across 39 divisions. Reviewed all proposals (an average of 80 proposals per month) submitted from the Department. Developed and implemented internal policies and procedures to mitigate financial and compliance risks for the Department. Interpreted federal and local policies and advised faculty and staff on the application of such policies for operational and research matters. Developed and strategized training curricula provided to faculty and staff. Curricula included effort reporting, operational policies for conducting global research, and Academic Senate and Faculty Compensation guidelines. Successfully liaised with campus units to implement policy changes favorable to the department, including contracting language, elimination of negative interest on industry sponsored trials, and A/R booking of decentralized invoicing. Produced monthly reporting to the Department Chair such as proposal and award data and trend analyses. Revamped the department's research administration webpages, which has been actively used by other campus departments as a resource for training materials. Achieved highest NIH funding of any department of internal medicine, nationally, for 7 of the previous 8 years. Designed and implemented an online system for proposal signature and approval routing, which resulted in a paperless system that reduced the turnaround time by 150%. Designed and implemented an online system for the management and compliance of budget status reports, resulting in increased compliance department-wide by 310%. Show less

    • Division Administrator, General Internal Medicine
      • Mar 2001 - Feb 2005

      Managed all operational aspects of the largest clinical division in the Department of Medicine with an annual budget of over $18 million, an annual research portfolio of $12 million, $16 million in clinical operations and the largest residency training program at UCSF. Specific job duties included overseeing the annual budgeting process, information technology oversight, space allocation, human resources, compliance, and risk management. Supervised 18 direct reports and oversaw personnel actions of 58 faculty members and 81 staff employees. Developed long and short-term strategic plans to address the growth of research support needs, changes in medical center directives, and trends in residency training requirements. Devised operational strategies to maximize clinical revenues, billing efficiencies, and long-term stability amidst changing campus priorities and space constraints. Formulated innovative solutions to a broad range of complex fiscal and administrative management issues such as ways to increase professional fees and other unrestricted sources of revenue for educational activities and the faculty’s growing research administration needs. Balanced operational budget each year, despite changes in residency work hours and reduced reimbursement from public sources. Executed the faculty's Compensation Plan and revised the faculty salary scale to be more equitable between the higher and lower rank and steps; this was subsequently implemented by other divisions at UCSF. Implemented faculty revenue and expense statements to determine annual faculty incentives, thereby creating a more transparent and equitable system. Successfully negotiated departmental and medical center resources to address reduction in residency work hours. Show less

    • Division Administrator, Infectious Diseases and Nephrology
      • Dec 1998 - Mar 2001

      Managed all operational aspects, including the annual budget process, information technology, space, human resources, and short- and long-term strategic planning of two separate and distinct academic divisions in the Department of Medicine. Each division had its own ACGME fellowship training programs, inpatient and outpatient clinical operations, and diversified research portfolios. Directly supervised 6 staff, provided administrative leadership to 27 faculty and 57 staff, and managed over $8 million and 80 budgets annually. Established and implemented administrative, financial, and information systems, and policies and procedures to increase efficiency and cost savings such as shared services and cross-coverage of staff. Worked closely with the Medical Center and faculty to strategize the best ways to grow the clinical programs. These efforts resulted in an increase in acute dialysis revenues by over 400% and two additional dialysis sites. Provided comprehensive training to faculty regarding financial statements, which contributed to achieving professional fee surpluses each year. Renovated administrative space in Infectious Diseases, resulting in an additional 900 sq/ft. for fellows and improved efficiency of the front office. Initiated a development strategy for Infectious Diseases and authored an annual giving brochure for potential donors. Show less

    • Senior Administrative Analyst
      • Dec 1997 - Dec 1998

      Supported the Associate Dean for Clinical Affairs in the School of Medicine for all new clinical and strategic initiatives. Worked intimately with department chairs and other university leaders to develop and draft organizational structures, policies, and procedures for new clinical initiatives in the School of Medicine. Provided support to the Service Lines Steering Committee during the UCSF and Stanford Hospital merger. Developed confidential reports and position papers.

    • Senior Planner
      • Sep 1995 - Nov 1997

      Coordinated projects and wrote grants for funding to support the mission of a federally qualified, PHS Section 330 funded health center serving a predominately uninsured and Latino population. Provided guidance to community consortiums and State initiatives on behalf of the Center. Conducted community needs assessments and analyzed community health data. Secured more than $6 million in funding with 12 awarded grants. Helped to continue two at-risk programs, including the School-Based Violence Prevention Program and the Men of Color HIV Program. Designed violence prevention messages on behalf of the Center, which were purchased and published by a public health social media company. Show less

    • Health Planner
      • Apr 1995 - Sep 1995

      Developed new community programs by successfully writing competitive grant applications to federal, state, and non-profit agencies to support and enhance Center programs and clinical services. Analyzed community health indicators.

    • Policy Analyst
      • Sep 1994 - Mar 1995

    • Research Assistant
      • Sep 1991 - Jul 1993

    • Research Assistant
      • Jun 1991 - Aug 1991

Education

  • Columbia University Mailman School of Public Health
    MPH, Health Policy and Management
    1993 - 1994
  • University of California, Berkeley
    BA, Integrative Biology and Art
    1989 - 1993

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