Experience

Kitsap Regional Library

• United States
• Libraries
• 1 - 100 Employee

• Library Assistant

  • nov. 2009 - - aujourd’hui

  -Offer excellent customer service to library patrons in person and over the telephone-Resolve patron account problems-Register new patrons, process returns and hold requests-Orient patrons to the KRL public site, account tools,and all things downloadable-Trainer for staff on use of Polaris ILS, incorporating KRL policies-Wrote curriculum and instructed download classes February 2012-January 2014-Adult Volunteer Coordinator, Poulsbo. Expanded program and trained, scheduled, and maintained online service records of 10+ volunteers from January 2012-January 2014-All Staff Day Committee 2013-ILS Review Committee September 2011-Chair of KRL CAFE March 2009-September 2010

• Library Associate Substitute

  • déc. 2009 - - aujourd’hui

  -Find resources and answers to questions for patrons-Provide Reader's Advisory-Answer QuestionPoint- researching solutions, emailing and telephoning patrons as needed-Teach patrons about the ebook collection in classes and one to one sessions-Tutor patrons in the use of databases-Assist patrons with computer and printer use-Process Community Meeting Room bookings-Test monitoring-Trained in Trumba scheduling

• Library Page

  • sept. 2006 - oct. 2009

  -Sorted, inspected, and shelved library materials-Answered questions from the public and directed them to others for further assistance as needed-Supported programming with physical set up and staffing as needed-Chaired KRL CAFE (staff led library advocacy committee) March 2009 to September 2010-Appointed to KRL CAFE September 2009.-Coordinated Reading Buddies Program summers 2008 and 2009, utilizing Volgistics system to track volunteer hours and data. -Supported Youth Volunteers for summer 2009 Craft Program, Summer Reading Program 2009 Events, and Teen Mystery Nights 2008 and 2009.-Completed KRL 2.0 computer training program.



Macy's

• 1 - 100 Employee

• Department Manager

  • 1986 - 1988

  -Managed linens floor for approximately one year. -Supervised a staff of eight to ten sales people.-Prepared displays of merchandise for sales events and promotions. -Organized the annual stock inventory and regular stock level counts of an four million dollar annual sales area. -Managed linens floor for approximately one year. -Supervised a staff of eight to ten sales people.-Prepared displays of merchandise for sales events and promotions. -Organized the annual stock inventory and regular stock level counts of an four million dollar annual sales area.