Experience

LEWIS, MARENSTEIN, WICKE, SHERWIN & LEE, LLP

• United States
• Legal Services
• 1 - 100 Employee

• File Clerk

  • May 2022 - Present

  • Retrieve, store, and update over 650 physical and electronic client files for two attorneys • Organize medical reports, legal correspondence, court records, and other highly confidential documents • Attend to all requests to access files and keep an up-to-date mental log of their physical locations • Mailroom duties including checking, sorting, scanning, and digitally archiving incoming mail and paperwork for over a dozen attorneys handling thousands of cases • Proficiency in computer, scanner, copier, and fax use • Offered the promotion to File Clerk from position of Receptionist after five months with the company Show less



BAO FOOT SPA

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Receptionist

  • Jul 2021 - May 2022

  • Greet and check in all clients in accordance with company procedures • Accurately delegate tasks and explain customer needs to therapists through a language barrier • Oversee COVID protocol and stay updated on ever-changing local restrictions • Boost profits while offering personalized member service by upselling memberships • Appointment scheduling with Booker software • Answer phones and forward accurate messages • Greet and check in all clients in accordance with company procedures • Accurately delegate tasks and explain customer needs to therapists through a language barrier • Oversee COVID protocol and stay updated on ever-changing local restrictions • Boost profits while offering personalized member service by upselling memberships • Appointment scheduling with Booker software • Answer phones and forward accurate messages



Grubhub

• Technology, Information and Internet
• 700 & Above Employee

• Catering Specialist

  • Mar 2018 - Jun 2020

  • Selected for the GrubHub Catering elite fleet, handling deliveries to VIP corporate accounts such as Disney, NBCUniversal, City of LA, Legendary, and Kaiser Permanente • Selected for the GrubHub Catering elite fleet, handling deliveries to VIP corporate accounts such as Disney, NBCUniversal, City of LA, Legendary, and Kaiser Permanente



The Los Angeles Sock Market

• United States
• Retail Apparel and Fashion

• Retail Salesperson

  • Oct 2006 - Apr 2020

  (On Call) • Maintain day-to-day proficiency of an extensive and ever-changing inventory (3K+ styles) dependent upon fashion seasons and requests from customers • Connect daily with hundreds of customers from around the world at a fast-paced tourist locale by providing information and recommendations for neighboring attractions as well as the updated policies of Universal Studios and CityWalk facilities • Empowered to complete managerial opening and closing tasks when needed as well as make limited decisions in customer and employee interactions Show less



Bel Age

• 1 - 100 Employee

• Night Auditor

  • Apr 2006 - Sep 2006

  • Handle all end-of-day accounting functions for 225 rooms, meeting and private event spaces, two dining outlets, and business center at an all-suites hotel in the heart of the Sunset Strip • Perform other jobs including Manager on Duty, Front Desk Clerk, and PBX Operator • Handle all end-of-day accounting functions for 225 rooms, meeting and private event spaces, two dining outlets, and business center at an all-suites hotel in the heart of the Sunset Strip • Perform other jobs including Manager on Duty, Front Desk Clerk, and PBX Operator



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Night Auditor

  • Feb 2005 - Mar 2006

  • Handle all end-of-day accounting functions for 235 rooms, sixteen villas, three ballrooms, three dining outlets, business center, and spa at a resort with a high rate of room turnover • Perform other jobs including Manager on Duty, Guest Service Agent, Concierge, PBX Operator, Bell Staff, Valet, Wellness Center Attendant, and In-Room Dining Service • Assist in the transition process for my replacements by directly supervising hands-on training and acclimation • Handle all end-of-day accounting functions for 235 rooms, sixteen villas, three ballrooms, three dining outlets, business center, and spa at a resort with a high rate of room turnover • Perform other jobs including Manager on Duty, Guest Service Agent, Concierge, PBX Operator, Bell Staff, Valet, Wellness Center Attendant, and In-Room Dining Service • Assist in the transition process for my replacements by directly supervising hands-on training and acclimation



New York Health & Racquet Club

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Receptionist

  • Feb 2004 - Feb 2005

  • Extend administrative support to the head personal fitness trainer by tracking client hours for all the trainers at their flagship location • Boost profits while offering personalized member service by upselling massage packages • Greet and scan in all members in accordance with company procedures • Answer phones, field all calls accordingly, and forward accurate messages • Assist in the juice bar, locker room, and massage spa as delegated by management • Extend administrative support to the head personal fitness trainer by tracking client hours for all the trainers at their flagship location • Boost profits while offering personalized member service by upselling massage packages • Greet and scan in all members in accordance with company procedures • Answer phones, field all calls accordingly, and forward accurate messages • Assist in the juice bar, locker room, and massage spa as delegated by management



ORCHARD STREET PRODUCTIONS GROUP, LLC

• United States

• Assistant Box Office Manager

  • Jan 2003 - Jun 2004

  • Manage an Off-Broadway performance venue (200 seats) including all hiring, training, and scheduling responsibilities for front-of-house staff, ushers, and fire guards • Oversee the in-house inventory, and ordering for both theater and box office supplies • Expedite direct bookings and theater buy-outs with ticket brokers and sales agencies • Supervise lobby layout and maintenance, concession sales and service, crowd control • Also performed these duties for the first East Coast Tour, coordinating and conveying production needs with out-of-state theater house and box office staffs Show less



North West Restaurant

• New York, New York, United States

• Hostess

  • Feb 2002 - Jan 2003

  • Greet diners and maintain an accurate waitlist during busy weekend brunch hours • Engage customers over the seasonal menu options and ensure their satisfaction with the service • Take reservations and customer queries in-person and via phone • Assign tables based on customer preferences while keeping table rotation in mind ensuring that servers receive the correct number of customers • Worked additional shifts after brunch as a cocktail waitress in the cigar lounge • Greet diners and maintain an accurate waitlist during busy weekend brunch hours • Engage customers over the seasonal menu options and ensure their satisfaction with the service • Take reservations and customer queries in-person and via phone • Assign tables based on customer preferences while keeping table rotation in mind ensuring that servers receive the correct number of customers • Worked additional shifts after brunch as a cocktail waitress in the cigar lounge