Suzannah C.

Product Consultant at GoCredible
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Contact Information
us****@****om
(386) 825-5501
Location
Amsterdam, North Holland, Netherlands, NL
Languages
  • English Native or bilingual proficiency
  • Dutch Native or bilingual proficiency

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Bio

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5.0

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Aleksandra Nowak

Working with Suzannah was a great experience. I can honestly say, she consistently demonstrates a strong work ethic, attention to detail, and a proactive approach to their responsibilities. Suzannah is highly dependable, always meeting deadlines and delivering high-quality work. Worth to mention, she is a quick learner, easily adapting to new tasks and challenges, going above and beyond to ensure the success of the team. Moreover, she is an excellent communicator and collaborator, able to effectively convey ideas, actively listen to others, and contribute constructively to team discussions. Her positive attitude and willingness to assist others create a supportive and productive work environment.

Andreea Simion

I had the pleasure of working alongside Suzannah for a brief yet impactful period. She effortlessly balances a brilliant work ethic with a refreshingly laid-back and fun demeanor. Her creativity knows no bounds, and her ability to analyze complex situations and swiftly devise effective solutions is truly remarkable. Her analytical skills, combined with her boundless creativity, consistently impressed me. Beyond her exceptional professional abilities, Suzannah's interpersonal skills make her a joy to work with. Her collaborative nature and willingness to offer support and guidance are genuinely appreciated by colleagues and teammates alike. In sum, Suzannah's brilliance, dedication, and creative mindset make her an asset to any team. Her unique ability to approach problems from multiple angles while maintaining a positive and adaptable attitude is something that sets her apart. I have no doubt that she will continue to excel and make a significant impact wherever her career takes her. It's not often that you come across someone as talented and multifaceted as Suzannah, and I wholeheartedly recommend her for any endeavor she chooses to pursue.

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Experience

    • Netherlands
    • Financial Services
    • 1 - 100 Employee
    • Product Consultant
      • Sep 2023 - Present

    • Freelance model
      • 2015 - Present

    • Netherlands
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Field Service Planner
      • Feb 2023 - Aug 2023

      Planning installations and process improvement within customer operations

    • Junior Business Analyst
      • Apr 2023 - Jun 2023

      Implementation of a new field service management tool.Role: Product Owner, system administrator and key-user

    • Senior Customer Service Representative
      • Nov 2022 - Apr 2023

      Shaping/setting up the Customer Service Department of an innovative heat pump company

    • Netherlands
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Customer Service Specialist
      • Sep 2019 - Oct 2022

      B2B contact regarding courier services by PostNL. Customer contact via phone, email and online portal. Besides regular customer service I also train/help new-hires, create/update work instructions to improve processes and do monitoring services outside regular working hours. B2B contact regarding courier services by PostNL. Customer contact via phone, email and online portal. Besides regular customer service I also train/help new-hires, create/update work instructions to improve processes and do monitoring services outside regular working hours.

    • Netherlands
    • Hospitals and Health Care
    • 700 & Above Employee
    • Psychiatry Research Intern
      • Sep 2021 - Feb 2022

      Research Intern at the PREPARE (EEG/schizophrenia/antipsychotics) and PRECISER (ECT/depression) study. Internship consisted of administration/processing of psychological tests, EEG testing, EEG data (pre-)processing and writing my thesis on: "EEG network connectivity differences after antipsychotic use in first episode, antipsychotic-naïve schizophrenia patients" Research Intern at the PREPARE (EEG/schizophrenia/antipsychotics) and PRECISER (ECT/depression) study. Internship consisted of administration/processing of psychological tests, EEG testing, EEG data (pre-)processing and writing my thesis on: "EEG network connectivity differences after antipsychotic use in first episode, antipsychotic-naïve schizophrenia patients"

    • Netherlands
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Pre-analytical employee SARS-Cov-2 clinical diagnostics
      • Nov 2020 - Jun 2021

      Pre-processing of COVID-19 tests for PCR Pre-processing of COVID-19 tests for PCR

    • Netherlands
    • Advertising Services
    • 100 - 200 Employee
    • Customer Care
      • Sep 2017 - Jul 2018

      Customer Service for one of the biggest online marketing companies in the Netherlands. Client contact via phone, emails and webcare/socials. Use of multiple programs including Exact and CRM. Besides regular customer service duties became second line support employee and key user to improve processes between departments in the company. Customer Service for one of the biggest online marketing companies in the Netherlands. Client contact via phone, emails and webcare/socials. Use of multiple programs including Exact and CRM. Besides regular customer service duties became second line support employee and key user to improve processes between departments in the company.

    • Netherlands
    • Retail
    • 700 & Above Employee
    • Shop Employee
      • Mar 2017 - Sep 2017

    • Netherlands
    • Retail
    • 700 & Above Employee
    • Grillcorner
      • Mar 2015 - Mar 2017

    • Netherlands
    • Retail
    • 700 & Above Employee
    • Shop Employee
      • Sep 2013 - Mar 2014

Education

  • University of Amsterdam
    Bachelor of Science - BS, Psychobiology
    2018 - 2022
  • Leiden University
    Bachelor of Applied Science (B.A.Sc.), Biology, General
    2016 - 2017
  • Stanislas College Westplantsoen
    2009 - 2016

Community

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