Flight Operations Manager

• Jul 2021 - Present

Faculty Student Recruitment Officer

• Jan 2021 - Jul 2021

Flight Training

• Feb 2019 - Nov 2020

Originally chosen for the sponsored Flybe MPL course at FTE Jerez Aviation Academy before the closure of the airline. I converted my training to achieve a Frozen ATPL with SEP/MEP ratings, ME CPL/IR & APS MCC in November 2020. Originally chosen for the sponsored Flybe MPL course at FTE Jerez Aviation Academy before the closure of the airline. I converted my training to achieve a Frozen ATPL with SEP/MEP ratings, ME CPL/IR & APS MCC in November 2020.

Flybe MPL Cadet

• Feb 2019 - Mar 2020

Cabin Crew

• Feb 2017 - Feb 2019

British Airways Mixed Fleet Cabin Crew based at London Heathrow. Worked to provide outstanding customer service by having an awareness of different passengers and their needs, and how to liaise with them professionally, yet, with a safety conscious mindset.Demonstrated teamwork skills by always sporting excellent CRM and working as ‘one team’ with managers, flight crew and fellow cabin crew.Gained knowledge of how to uphold the integral values of an elite incorporation, and how to behave in order to represent the company positively whilst constantly promoting and embodying the brand.Enhanced managerial skills by leading teams of up to 6 in onboard services in both premium and basic cabins.

Receptionist

• Sep 2016 - Dec 2016

Worked on the front desk of a garage in the Waterlooville area.Co-ordinated the online garage diary including MOTs, repair work, deliveries, and employee records.Practised skills of prioritising and juggling many tasks simultaneously. Helping customers in person and on the phone, whilst also dealing with online jobs and organising bookings.Undertook responsibility for invoicing, cash taking and coordination with local suppliers. Worked on the front desk of a garage in the Waterlooville area.Co-ordinated the online garage diary including MOTs, repair work, deliveries, and employee records.Practised skills of prioritising and juggling many tasks simultaneously. Helping customers in person and on the phone, whilst also dealing with online jobs and organising bookings.Undertook responsibility for invoicing, cash taking and coordination with local suppliers.

Sales/Admin Support

• Jul 2014 - Dec 2014

Employed as a part time support for a language school in Gran Canaria as a part of my degree.Worked with a team on the reception desk of a language school promoting and selling courses in a high-pressure environment. Responsible for international relations, liaising with students and universities around the world to promote internships with Language Campus. Trained in social media and tasked with keeping a promotional blog.Held conversation classes with C1 level students in English.Organised the student and teacher records, and maintained the classrooms to a high standard.

Showroom Host

• Jan 2011 - Jun 2012

Worked at the front desk of the Mercedes Benz showroom taking on the role of the face and voice of the branch.Ensured everyone entering or calling the showroom was greeted professionally and directed efficiently to the service they required. Worked at the front desk of the Mercedes Benz showroom taking on the role of the face and voice of the branch.Ensured everyone entering or calling the showroom was greeted professionally and directed efficiently to the service they required.