Senior Sales Marketing Executive

• Jan 2017 - Present

Builds business by identifying and selling prospects; maintaining relationships with clients. Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales Show less

Operations Supervisor

• Oct 2015 - Present

Job description- Day to day work planning & allocating leads to the entire agent. Help team mates to hit the sales target and develop team sale skills. Training and develop new agents. Work close to the team to solve customer problem. Played a huge role in handling Indians clients to help them invest in the Foreign Exchange Market and also acknowledging them how to the Market and how profitably it is when they have signed up on Hymarkets.com and IG.com (foreign exchange market). -Plan and achieve monthly/weekly team targets. - Handle an effective CRM (Customer Relationship Management) in responding to all queries and setting up interviews accordingly and marketing the services and products offered. -Maintain high level of customer service by understanding the customer’s point of view and satisfying the client’s requirement Show less

Account Manager

• Feb 2016 - Dec 2016

I have 3+ year of experience in Capital Market / Equity Derivatives Business / Broking / Financial Services / Stock Market: Head of Equity Derivatives Business, Head of Sales, Head of Sales Trading, Head Of Dealing, Equity Derivatives, Institution Equity Derivatives Business, Trading, Proprietary Trading, Fund Management, Client Fund Management, Consultant, Training Freshers in Proprietary, Institutional & Retail HNI Equity Derivatives Business. I have 3+ year of experience in Capital Market / Equity Derivatives Business / Broking / Financial Services / Stock Market: Head of Equity Derivatives Business, Head of Sales, Head of Sales Trading, Head Of Dealing, Equity Derivatives, Institution Equity Derivatives Business, Trading, Proprietary Trading, Fund Management, Client Fund Management, Consultant, Training Freshers in Proprietary, Institutional & Retail HNI Equity Derivatives Business.

Senior Medical Collections Executive

• Apr 2013 - Oct 2015

Medical Collection Executive

• Aug 2012 - Oct 2015

Review and process claims in various stages of the revenue cycle in a timely and compliant manner, in order to ensure highest reimbursement possible is achieved, as well as ensuring that all operational service commitments are met for assigned clients Monitor overall client performance, identify potential loss or delay in revenue to ensure maximized reimbursement for assigned clients• Provide proactive, routine feedback and solutions, if needed, regarding client performance, workflows, processes, trends, industry changes, payer regulations, concerns, etc. to appropriate operational and management staff• Initiate timely and proactive communication to payers to identify deficiencies and provide appropriate feedback to operational staff in order to resolve and prevent issues • Prioritize, process, and delegate correspondence, rejections, denials, appeals, static claims, and all other follow up on claims in accordance with compliance standards and payer and client specifications; includes determining the next appropriate course of action for each claim• Work independently to define problems, identify causes, and initiate steps necessary for resolution in a timely manner; follow through with the process to completion• Regularly meet, and effectively communicate with, onshore and/or offshore team members to ensure highest level of reimbursement is achieved through effective prioritization of work, and adherence to established standard operating procedures and vendor SLAs • Holistically approach client performance by utilizing big picture analysis, critical and lean thinking, innovation, curiosity, tenacity, and consistent and timely follow though • Monitor and measure client performance outcomes in comparison to client commitments; identify barriers, seek and suggest solutions when desired outcomes are not achieved• Review all assigned clients’ Month-End Reports and approve or escalate issues prior to client submission Show less

Customer Service

• May 2010 - Jun 2011

Worked at Belvantage KPO/ BPO as a BPO Associate, multi-tasked – Medical Healthcare – Lanka Hospital Consultation – Continental Insurance – KFC delivery - and also in Lanka Broadband network(LBN) complaint management. Tenure- 2010 November - 2012 March Worked at Belvantage KPO/ BPO as a BPO Associate, multi-tasked – Medical Healthcare – Lanka Hospital Consultation – Continental Insurance – KFC delivery - and also in Lanka Broadband network(LBN) complaint management. Tenure- 2010 November - 2012 March

Customer Service Representative

• Mar 2010 - May 2010

worked as a customer care executive. Resolve customer's issue on calls. worked as a customer care executive. Resolve customer's issue on calls.