Suzan Shan

Senior Content Writer at Several Entities
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Contact Information
us****@****om
(386) 825-5501
Location
AE

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Kyra van den Berg

It was a delight to have Suzan on the team as a web content editor. She was quick to learn and Always willing to help the marketing managers bring in the bet results. Because of her great Arabic language skills (it can be tricky to hit the right tone of voice), her role got extended to translation jobs as well. Suzan is great to work with and a lovely person to have around.

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Credentials

  • IELTS
    British Council
    May, 2022
    - Oct, 2024
  • Test of English as a Foreign Language
    ETS Global B.V.
    Jan, 2015
    - Oct, 2024

Experience

    • Retail
    • 1 - 100 Employee
    • Senior Content Writer
      • Feb 2021 - Present

    • Senior Content Writer
      • Feb 2021 - Present

    • Netherlands
    • Software Development
    • 1 - 100 Employee
    • Senior Linguist, Translatior and Content Writer
      • Jan 2018 - Jan 2021

      ▪ Proof-reading and QA all Arabic content on noon.com ecommerce website. ▪ Review the translation of products from Arabic to English or from English to Arabic. ▪ Review the translation of all formal emails and communication between the sellers and the sellers support team from noon. ▪ Approving banners and collateral design with Arabic copy on the website. ▪ Assisting the marketing team in copy writing the Arabic content for any marketing campaigns and messages. ▪ Managing the workflow of translation on the company’s own homegrown Translation Memory tool, and managing the work done by the free-lancers and external vendors. ▪ Managing vendors bills and payments. ▪ Reviewing the website’s Arabic content on a regular basis. ▪ Responding to complaints of content errors and doing the needful to ensure attending to all concerns.

    • United Arab Emirates
    • Higher Education
    • 700 & Above Employee
    • Graduate Research and Teaching Assistant
      • Sep 2015 - Aug 2018

      - Assist Professors with instructional responsibilities - working with faculty members on research-related activities - Helping in exams proctoring and marks recording - Assist professors in minor teaching and research tasks including typing, translating, sending email, research and note taking. - Assist Professors with instructional responsibilities - working with faculty members on research-related activities - Helping in exams proctoring and marks recording - Assist professors in minor teaching and research tasks including typing, translating, sending email, research and note taking.

    • Arabic Content Manager - 5 months contract
      • Feb 2016 - Jun 2016

      - Managing and monitoring the flow of Arabic content to media - Proof-reading every translation or Arabic EDMs going out in the name of the festival - Writing Arabic Press Releases, advertisements, authors bios and website content for the festival - Arabic book reviewing - Arabic interviews with the authors - Managing and proof-reading Arabic social media content of the festival - Managing and monitoring the flow of Arabic content to media - Proof-reading every translation or Arabic EDMs going out in the name of the festival - Writing Arabic Press Releases, advertisements, authors bios and website content for the festival - Arabic book reviewing - Arabic interviews with the authors - Managing and proof-reading Arabic social media content of the festival

    • United Arab Emirates
    • Entertainment
    • 100 - 200 Employee
    • Arabic Communication Executive
      • May 2015 - Jan 2016

      -Understand project briefs, develop, write, translate and deliver company Arabic literature and other forms of communication such as press releases, media content, case studies, white papers, magazines, executive bios, corporate newsletter etc. -Create Arabic contents for marketing and promotional materials (both print and electronic). -Finalize Arabic press releases in consultation with the PR team, MARCOM Director and Marketing Managers. -Handling Arabic correspondences and media relations between the different parties in the company, in terms of translation, writing and interpreting if needed . - Produce both short and long form content for brochures, websites, digital media and advertising. -Write, design and launch Arabic contents for email marketing campaigns or any other digital form of communication -Convey complex ideas with clarity through presentations. -Work with Digital Marketing including social media team to enhance the Arabic communication with contribution to social media posts -Working on the localizing the company's website and social media platforms. -Research into Arabic marketing trends (communication centric) that could benefit AAHG subsidiaries

    • Government Administration
    • 1 - 100 Employee
    • Writer & Translator
      • May 2014 - Oct 2014

      -Responsible for writing, editing, and translating press releases about the department's news from the different divisions. -Handling correspondences between the different parties in the department regarding briefs and information for the press releases, sometimes conducting interviews, either in person or by phone, with the concerned person to get all the needed information. -Responsible for writing, editing, and translating press releases about the department's news from the different divisions. -Handling correspondences between the different parties in the department regarding briefs and information for the press releases, sometimes conducting interviews, either in person or by phone, with the concerned person to get all the needed information.

    • Communication and Content Consultant
      • Nov 2013 - Mar 2014

      Duties: -Editing and translating articles and news features for 2 magazines; “E 4 All” and “Marasi Magazines” -Managing the editorial team in order to ensure that the editing process is going smooth and to follow the production of efficient high-quality content for the magazines and websites projects; my duties in this part included meeting with colleagues to put the next issues’ outline and pagination plans, following with them on the progress of work, revising their work, and proofreading the final version for publication -Proofreading Arabic and English Texts -Conducting Media Coverage for conferences, seminars, forums and meetings for the purpose of developing efficient articles and press releases for the press, and magazines -Conducting interviews, writing and editing them with taking suitable photos to go with the written piece in the magazine -Sourcing photos and taking some myself sometimes to accompany the articles and news features. -Managing and updating the company’s LinkedIn account maintaining its content and style. -Blogging and tweeting in seminars and forums, communicating proceedings and last updates immediately to their respective channels. -Participated in the internal communications forum, held by Turjuman company in Burj Al-Arab, Dubai, where I helped in guests registration and handled other clerical tasks

    • Israel
    • Computer Hardware Manufacturing
    • Web Content Editor
      • Jan 2013 - Oct 2013

      Translator and editor in both languages for the websites of conferences the company organizes- used to manage and maintain the company’s websites and update social networking sites. Translator and editor in both languages for the websites of conferences the company organizes- used to manage and maintain the company’s websites and update social networking sites.

    • United States
    • Furniture
    • 1 - 100 Employee
    • Editor
      • Nov 2012 - Dec 2012

      Attended an Internship with Umoma Magazine as a copywriter and journalist; responsible for : -Researching a subject and story -Writing and editing news stories and features in the publication’s house style; -Conducting interviews, either in person, over the phone or via email; -Attending seminars, conferences and fairs (some magazine publishers hold exhibitions and events to allow advertisers to meet their readership); -Generating ideas for stories; -Sourcing images to accompany written pieces; -Meeting with colleagues to plan the content of the issue and the character of the publication

    • Full-time job as a Teacher of General English and of TOEFL and IELTS
      • Nov 2010 - Aug 2011

      Teacher of General English and of TOEFL and IELTS Teacher of General English and of TOEFL and IELTS

    • English Editor and Translator
      • Apr 2010 - Nov 2010

      Editing SharjahLand Directory and any other English or Arabic texts. Responsible for English and Arabic correspondences among the company and other parties. Editing SharjahLand Directory and any other English or Arabic texts. Responsible for English and Arabic correspondences among the company and other parties.

    • Research Services
    • 700 & Above Employee
    • Editor and Translator
      • 2006 - 2010

      Editing, revising and proof reading of the deanship publications and the researches that are published within the periodicals that the deanship issue. In addition to translating some researches and papers. The journals I have been working on include the Jordan medical journal, the Jordan Journal for Pharmaceutical Sciences, the Jordan Journal for Agricultural Sciences, the Jordan Journal of Social Sciences, and the Jordan Journal for History.Activity: May 2008 participated in “The First Conference for Graduation Researches and Theses” as I took part in coordination and correspondences between the deanship and the guests invited.

    • Assisstant in clerical work - trainee at library
      • Jun 2002 - Dec 2005

      -Typing on computer, conducting internet searching, filing, managing certain files and documents, and direct interaction with university students in relation to their researches in the department.-Worked on the Private level on translating papers for students and for translation offices by piece, in addition to working in editing English papers for university professors other than helping some graduate students in writing parts of their researches. -Worked on the private level on teaching students English courses in school curricula and non-curricula for all levels.

    • Translator and Editor and Linguist
      • Mar 2006 - Jul 2006

      Atlas Center for Studies and Research; Atlas group for computerized dictionaries: -Translating the words’ English meanings and definitions from various English-English dictionaries in order to include them into Atlas English-Arabic Encyclopedic Dictionary. -Checking and revising definitions and meanings of the Arabic words in the Arabic-English dictionary. -Monitoring the operation of recording the English-Arabic Encyclopedic Dictionary’s English words and phrases by a native speaker, and checking the compatibility between the transcription and the pronunciation.

Education

  • American University of Sharjah
    Master of Arts (M.A.), Language Interpretation and Translation (English/Arabic - Arabic/English)
    2015 - 2017
  • EMDI UK-assured Media institute - World Media Academy
    Post-graduate UK-accredited Diploma, Communication and Media Studies
    2015 - 2016
  • University of Jordan
    Bachelor of Arts (B.A.), English Language and Literature
    2002 - 2006

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