Suzan M.

Senior Key Account Manager at bdCalling
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Contact Information
us****@****om
(386) 825-5501
Location
BD

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Credentials

  • Computer Programmer/Operator/Systems Engineer
    ICT
    Jan, 2020
    - Oct, 2024

Experience

  • bdCalling
    • Bangladesh
    • Information Technology & Services
    • 200 - 300 Employee
    • Senior Key Account Manager
      • Dec 2022 - Present

      As a Key Account Manager with 5 years of experience, I am dedicated to building and maintaining strong relationships with my clients to ensure their satisfaction and long-term loyalty. I have a deep understanding of my client's needs and goals and have developed and executed strategic account plans to meet those needs while driving revenue growth for my organization. Throughout my career, I have acted as the primary point of contact between my clients and my organization, coordinating with cross-functional teams to ensure the seamless delivery of products and services. I have monitored and analyzed client performance metrics to identify areas for improvement and have developed improvement plans to address any issues. I am skilled in using CRM software and other sales tools to manage my accounts and generate leads for new businesses. I have excellent communication and interpersonal skills and can build and maintain strong relationships with clients. I am a strategic thinker with strong problem-solving and analytical skills and have a deep knowledge of the industry and market trends in Fiverr & Upwork. If you're looking for a Key Account Manager who can help drive revenue growth and ensure customer satisfaction, I would love to connect and discuss how I can help your organization achieve its goals.

  • bdCalling
    • Bangladesh
    • Information Technology & Services
    • 200 - 300 Employee
    • Business Executive
      • Apr 2020 - Dec 2021

      I am an experienced business executive skilled in revenue growth, strategic planning, and team management.

    • Intern
      • Feb 2020 - Apr 2020

      Hi, I'm Suzan Miah, a computer engineer. I interned here to gain hands-on experience and contribute to a team.

Education

  • Brahmanbaria Polytechnic Institute
    Diploma of Education, Computer Software Engineering
    2016 - 2020

Community

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