Suzan Kamal ,HIS, ICGB

Executive Project Assistant at SMG
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Contact Information
us****@****om
(386) 825-5501
Location
Jeddah, Makkah, Saudi Arabia, SA
Languages
  • Arabic Full professional proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • Lean Six Sigma Green Belt (ICGB)
    LinkedIn
    May, 2020
    - Oct, 2024
  • SCFHS
    Saudi Commission for Health Specialties (SCFHS)
    Oct, 2019
    - Oct, 2024

Experience

    • Switzerland
    • Non-profit Organizations
    • 1 - 100 Employee
    • Executive Project Assistant
      • Sep 2022 - Present

    • Healthcare Informatics Specialist, HIS
      • Sep 2021 - Jul 2022

      -Determine how to implement systems to ensure that they meet the center’s needs effectively.-Meeting with managers and discussing systems options.-Work with the IT department to integrate Lab + Radiology devices with HIS.-Training and Support hospital users in using the system-Create training materials to be used in HIS training.-Solve the problems and test the new updates.-Controlling Domain Users / ComputersAdditional Tasks:-Establishing the HR department from the scratch (Templates, policy & procedure, recruitment...etc.)-Government dashboards related to the HR (Mudad-Gosi-Muqeem-Qiwah....etc.)- Maintain employee records.-Developing and training, Resolve conflicts and Ensure health and safety in workplace.-Administrative responsibilities.

    • Hospitals and Health Care
    • Administrative Manager
      • Jan 2021 - Aug 2021

      -Creating and implementing the company or organization’s vision and mission. Setting strategic goals and making sure they are measurable and describable.-Communicating, on behalf of the company, with shareholders, and the public.-Help with home care and internal medicine clinics implementation. Supervisions on HR, Quality, Public Relations, Marketing and Services department. -Leading both medical and administrative teams to maintain the workflow goes easy and perfect. - Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Healthcare Informatics Specialist, Data Analyst
      • Sep 2020 - Nov 2020

      -Rating Patients comments by communicating with patients experience departments at our clients -hospitals. -Collecting data from Ministry of Health (MOH), Department of Health (DOH), and other private sector hospitals' dashboards.-Analyzing collected data and create reports to visualize all data.-Suggest solutions for improvement.-Follow up with clients who interested in our improvement plan . -Rating Patients comments by communicating with patients experience departments at our clients -hospitals. -Collecting data from Ministry of Health (MOH), Department of Health (DOH), and other private sector hospitals' dashboards.-Analyzing collected data and create reports to visualize all data.-Suggest solutions for improvement.-Follow up with clients who interested in our improvement plan .

    • Hospitals and Health Care
    • 700 & Above Employee
    • Admin Assisstant
      • Dec 2019 - Aug 2020

      I was a member of Fakeeh team that is responsible for operating ICU department at king Abdulaziz hospital, some of my tasks were: -To set policies and procedures for training, coaching, counseling, and career development for staff. Initiates and coordinates goals, deadlines, and projects for their department. -Develops and implements policies and procedures to improve operations and function of the department. -Monitors and procures needed supplies for office, reception, mailroom, and kitchen. Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards. -Maintain employee records (attendance....etc.) according to policy and legal requirements

    • Administrative Officer
      • Sep 2016 - Aug 2017

      -Informing patients about delays and waiting times.-Obtaining patients’ addresses, contact details, insurance information, and medical histories.-Updating and verifying patient information at every visit.-Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.-Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.-Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.Performing administrative and clerical duties, such as filing paperwork, when necessary.

    • Saudi Arabia
    • 1 - 100 Employee
    • Administrative Intern
      • Dec 2013 - Nov 2014

Education

  • Sacred Heart University
    Master's degree, Health Care Informatics
    2017 - 2018
  • DePaul University
    English course, English Language and Literature, General
    2016 - 2016
  • King AbdulAziz University
    Bachelor's degree, Health/Health Care Administration/Management
    2010 - 2013

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