Programme Manager

• Aug 2021 - Present

Business Office Manager

• Aug 2021 - Present

Digital Change Manager

• Dec 2018 - Aug 2021

Developing and delivering strategic partnership digital change programmes across Scottish Borders Health & Social Care Partnership and Children & Young People services. Leading and managing the team responsible for delivering support and development to Scottish Borders Council and its partner agencies in their use of corporate and business critical applications.

Business Systems Team Leader

• Oct 2016 - Aug 2021

Leading and managing a team responsible for development, training and support of a range of business critical systems used across Education, Social Services and other areas of Scottish Borders Council. Leading and managing projects to replace major management information systems; process re-engineering.

IT Service Desk Manager

• Apr 2015 - Oct 2016

Managing the IT Service Desk team. Reviewing, updating and introducing procedures to provide improved, streamlined, experience to customers contacting the IT Service Desk.

Systems Adminstration Team Leader

• Mar 2010 - Oct 2016

Based in IT department, providing leadership to a team developing business critical systems, support and training to end users.

Systems Administrator

• May 2002 - Mar 2010

Providing frontline support to schools in the use of their management information system. Leading on projects to introduce new technologies to improve communications between parents and schools, and replacement of management information systems . Delivery of training. Responsible for the delivery of Education statistical information from local authority to Scottish Government.