Suz Allen (GAICD)

Head of Sensory Research at Click Research
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU

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Michael Depalo

I have worked with Suz for over 10 years. Suz is an exceptional sensory and consumer science professional. She is highly technically skilled with a deep knowledge of the techniques and analyses of sensory research. Suz presents sensory and consumer data in a commercially actionable way. Suz is also passionate about the growth and development of her staff through stretching assignments, training and a positive coaching style.

Erica van Lieven

Suz is an expert sensory professional and passionate consumer advocate. There are few who have had the depth and breadth of experience that Suz has from agency side to client side, from running simple sensory data to building complex models for innovation insight. The proof is in the results she has achieved in her recent role with some brilliant sensory work to support amazing products. A complete professional and a delight to work with, it’s always a pleasure to work with suz, as you know you will be extended in the best possible way!

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Experience

    • Australia
    • Market Research
    • 1 - 100 Employee
    • Head of Sensory Research
      • Aug 2021 - Present

      Click Research Australia is a full-service research agency specialising in consumer and shopper research within FMCG grocery, convenience and retail channels. Click also partners with a range of other top-shelf specialist researchers within Australia (through its collaborative research network), to ensure the best consultative team is engaged for each and every research project, both qual and quant. Click Research Australia is a full-service research agency specialising in consumer and shopper research within FMCG grocery, convenience and retail channels. Click also partners with a range of other top-shelf specialist researchers within Australia (through its collaborative research network), to ensure the best consultative team is engaged for each and every research project, both qual and quant.

    • Australia
    • Market Research
    • Director SenseCheck
      • Jun 2020 - Present

      SenseCheck is a research co-operative of highly skilled, senior FMCG Innovation Market Researchers. Specialising in Sensory & Consumer Insights, Ideation Workshops, Product Innovation, Flavour, Culinary & Macro Trends, Market Baskets, Attribute Mapping, and Competitive Benchmarking.

    • Senior Consumer Insights Specialist (Click Research)
      • Jul 2020 - Jan 2021

      Senior Consumer Insights role with Click Research. Research services conducted for Hort Innovation, Arnott's, Dyson, Woolworth's, Endeavour Drinks (BWS), Kimberly Clark, Reckitt Benckiser, Baiada (Steggles), and The College of Law (COL).

    • Australia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Board Member (Non Executive Director, NED)
      • May 2020 - May 2023

      The AIFST is a registered not-for-profit organisation. The Institute represents professionals working in all facets of the food industry including food science, food technology, engineering, sensory, new product development, innovation, regulatory, QA, nutrition, microbiology and food safety, as well as those in leadership positions within the academic, industry and private food industry sectors. Board Sub-committee Member of the Nominations & Remuneration [Noms & Rems] Committee (December 2020 to current). Show less

    • Australia
    • Biotechnology
    • 1 - 100 Employee
    • Senior Sensory & Consumer Scientist
      • Jan 2021 - Aug 2021

      Vow is a biotech start-up with a multi-disciplinary team of amazing research scientists, engineers and food inventors looking to create Australia's first hybrid cultivated meat product that delivers a unique & delicious eating experience. R&D and sensory expertise provided in the following areas: - establishment and training of internal sensory research guidance panel - design input for cultivated meat prototypes - sensory profiling of cultivated cells, scaffolds and plant-based analogues - workshopping, identifying and understanding International consumer targets for GTM plans Show less

    • Australia
    • Manufacturing
    • 700 & Above Employee
    • Director Sensory & Consumer Science Asia Pac & International
      • Jan 2012 - Jul 2020

      Hands-on leadership of the Sensory & Consumer Science Research Group Regionally. Included establishment of Global Sensory Community of Practice, local Flavour Science Group, and responsible for all Product Innovation & Sensory Market Research. Part of the Integrated Consumer Insights Hub, cross-functional Extended Leadership Team (XLT) for business strategy, and R&D Asia Pac Leadership Team. Product consumer innovation research conducted in Australia, Indonesia, Malaysia, Taiwan, China, Hong Kong, Japan, Philippines, Thailand & Denmark. Show less

    • Senior Program Manager Sensory & Consumer Science and Consumer Food (Culinary) Asia Pac
      • Feb 2009 - Jan 2012

      Management of both the Sensory Research Group and the Consumer Food/Culinary Chef Group and Culinary Centre. Responsible for all Sensory Product Market Research and Culinary Food & Flavour Trends and Recipe Development & Testing [Campbell's Kitchen & Arnott's Bake & Create Program].

    • Program Manager, Sensory & Product Guidance Asia Pac
      • Oct 2004 - Feb 2009

      Responsible for the management and leadership of the Sensory Research Group across Asia Pacific. Included 6-month remote Maternity Cover for Emerging Markets (China & Russia) and Europe (UK, Germany, France, Belgium). Responsible for all Sensory Product Market Research in the region.

    • Australia
    • Market Research
    • 1 - 100 Employee
    • Vice President Board of Directors
      • Sep 2012 - Aug 2018

      Board Director 2012, 2013, 2014, 2018; Vice President 2015-2017 (3 consecutive terms). The Australian Market & Social Research Society Limited (AMSRS) - known as 'The Research Society' is a not-for-profit professional membership body of market, social, & analytics research professionals who are dedicated to increasing the standard and understanding of market research in Australia. Suz is accredited as a Qualified Professional Researcher (QPR) by the Society, and was awarded Fellowship in 2019. As Vice President, Suz was also a representative on the Research Industry Council of Australia (RICA), along with the President and Vice President of AMSRO (Association of Organisations supporting an Industry turnover of ~$800 million 2016). Show less

    • Netherlands
    • Market Research
    • 1 - 100 Employee
    • Co-author '10 Answers to Contemporary Market Research Questions' Textbook
      • 2013 - 2013

      A team of leading market researchers from around the world came together with ESOMAR to provide market researchers new to the profession or new to a topic, with a quick overview of the basics of good Market Research. Suz was a contributor and co-author for this initiative. A team of leading market researchers from around the world came together with ESOMAR to provide market researchers new to the profession or new to a topic, with a quick overview of the basics of good Market Research. Suz was a contributor and co-author for this initiative.

    • Australia
    • Market Research
    • 1 - 100 Employee
    • Senior Research Manager
      • Jul 2000 - Oct 2004

      Responsible for the delivery of customised consumer-based sensory market research for broad client base, including Fosters, McDonalds, Nestle, Kraft, Coke, Fritolay, Kelloggs, Bonland Dairies, Imperial Tobacco, Simplot, Meat & Livestock, Campbell Arnott's, McCormick, Wrigley and SunRice. Delivered strategic insights to clients, business strategy, & management/coaching of direct reports. Responsible for the delivery of customised consumer-based sensory market research for broad client base, including Fosters, McDonalds, Nestle, Kraft, Coke, Fritolay, Kelloggs, Bonland Dairies, Imperial Tobacco, Simplot, Meat & Livestock, Campbell Arnott's, McCormick, Wrigley and SunRice. Delivered strategic insights to clients, business strategy, & management/coaching of direct reports.

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Research Manager - Sensory
      • 1999 - 2000

      Responsible for the building of a sensory research arm within an established premium boutique market research business. Responsible for the building of a sensory research arm within an established premium boutique market research business.

    • Market Research
    • 300 - 400 Employee
    • Research Manager
      • Aug 1994 - Dec 1999

      At Research Partners, responsible for the development of a sensory research offering within a general market research agency. Building a sensory client base and sensory field operations and the delivery of technical and consumer-based sensory market research. Clients included Fosters, Uncle Bens, Fritolay, Faulding Pharmaceuticals, UDV - Guinness, San Remo, Blackmores, Cadbury Schweppes, Beak Johnson, Pork Alliance, Speciality Cereals (Vogel), Dairy Farmers, Defiance, and Berri. At Research Partners, responsible for the development of a sensory research offering within a general market research agency. Building a sensory client base and sensory field operations and the delivery of technical and consumer-based sensory market research. Clients included Fosters, Uncle Bens, Fritolay, Faulding Pharmaceuticals, UDV - Guinness, San Remo, Blackmores, Cadbury Schweppes, Beak Johnson, Pork Alliance, Speciality Cereals (Vogel), Dairy Farmers, Defiance, and Berri.

    • Australia
    • Research Services
    • 700 & Above Employee
    • Scientist - CSIRO Sensory Research Centre
      • Jan 1990 - Aug 1994

      Responsible for the experimental design, pilot, statistical analysis and sensory evaluation for cross-cultural taste research, trigeminal/taste research and commercial sensory contract research. Co-authorship of 6 papers published in the Journal of Chemical Senses. Assisted with the production of magazines (writing copy): Food Japan & Asia, and Food Research News. Involvement in CSIRO internal corporate activities including Staff Club President, and Works Committees. Responsible for the experimental design, pilot, statistical analysis and sensory evaluation for cross-cultural taste research, trigeminal/taste research and commercial sensory contract research. Co-authorship of 6 papers published in the Journal of Chemical Senses. Assisted with the production of magazines (writing copy): Food Japan & Asia, and Food Research News. Involvement in CSIRO internal corporate activities including Staff Club President, and Works Committees.

    • Australia
    • Non-profit Organizations
    • 200 - 300 Employee
    • Zookeeper
      • Jan 1988 - Jan 1990

Education

  • Australian Institute of Company Directors
    Company Directors Course (2021): Board Governance in the NFP Sector (2012)
  • University of Adelaide
    Graduate Certificate Gastronomy
  • University of New England (AU)
    MBA, Marketing
  • University of New South Wales
    MA Cognitive Science
  • UNSW
    MScSoc, Course work only completed (incomplete)
  • Macquarie University
    BSc, Biology/Psychology
  • TAFE NSW
    Home Economics Certificate, (Food Science & Nutrition)
  • TAFE NSW
    Zookeeping Certificate (TAFE & Taronga Zoo), Zookeeping
  • TAFE NSW
    Bird Biology Certificate, Bird Biology
  • TAFE NSW
    Animal Attendants Certificate, Animal Handling and Health
  • University of Sydney
    Short Course, Marketing
  • AIFST: Professional Activities / Short Courses in Sensory Research
  • AMSRS: Professional Activities / Short Courses in Social & Market Research
  • SPSS: Short Courses in Statistics

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