Suvarna Khot

Lead Quality Analyst at OONZOO
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Bio

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Credentials

  • Fundamentals of Digital Marketing
    Google
    Jul, 2023
    - Nov, 2024
  • Google Analytics
    Google
    Jul, 2023
    - Nov, 2024

Experience

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Lead Quality Analyst
      • Aug 2023 - Present

      Leading teams to achieve significant improvements in app quality, resulting in higher user ratings and increased retention rates. Streamlining testing processes, reducing testing cycles, and accelerating time-to-market for critical app updates. Collaborating with cross-functional teams to drive product improvements based on user feedback and market trends. I am well-versed in providing top-tier technical support. My skills encompass delivering compelling product demos, offering… Show more Leading teams to achieve significant improvements in app quality, resulting in higher user ratings and increased retention rates. Streamlining testing processes, reducing testing cycles, and accelerating time-to-market for critical app updates. Collaborating with cross-functional teams to drive product improvements based on user feedback and market trends. I am well-versed in providing top-tier technical support. My skills encompass delivering compelling product demos, offering expert consultation, and promptly addressing customer queries. I am committed to fostering positive customer relationships and enhancing user satisfaction. Show less Leading teams to achieve significant improvements in app quality, resulting in higher user ratings and increased retention rates. Streamlining testing processes, reducing testing cycles, and accelerating time-to-market for critical app updates. Collaborating with cross-functional teams to drive product improvements based on user feedback and market trends. I am well-versed in providing top-tier technical support. My skills encompass delivering compelling product demos, offering… Show more Leading teams to achieve significant improvements in app quality, resulting in higher user ratings and increased retention rates. Streamlining testing processes, reducing testing cycles, and accelerating time-to-market for critical app updates. Collaborating with cross-functional teams to drive product improvements based on user feedback and market trends. I am well-versed in providing top-tier technical support. My skills encompass delivering compelling product demos, offering expert consultation, and promptly addressing customer queries. I am committed to fostering positive customer relationships and enhancing user satisfaction. Show less

    • Marketing Services
    • 1 - 100 Employee
    • Product Consultant
      • Jan 2023 - May 2023

      - Working and coordinating in the pre sales stage (eg preparation of marketing materials and collaterals, client calls, demos) proposals and business development activities to ensure functional expertise. - Collaborate with clients to understand their business requirements and develop a customized solution using our products. - Provide product demonstrations and training to clients to ensure successful adoption and usage. - Stay up-to-date on industry trends and competitor offerings to… Show more - Working and coordinating in the pre sales stage (eg preparation of marketing materials and collaterals, client calls, demos) proposals and business development activities to ensure functional expertise. - Collaborate with clients to understand their business requirements and develop a customized solution using our products. - Provide product demonstrations and training to clients to ensure successful adoption and usage. - Stay up-to-date on industry trends and competitor offerings to provide expert advice and recommendations to clients. - Continuously gather and analyze customer feedback to inform product development and improve the overall customer experience. - Generate reports and presentations to communicate project progress and results to clients and internal stakeholders. Show less - Working and coordinating in the pre sales stage (eg preparation of marketing materials and collaterals, client calls, demos) proposals and business development activities to ensure functional expertise. - Collaborate with clients to understand their business requirements and develop a customized solution using our products. - Provide product demonstrations and training to clients to ensure successful adoption and usage. - Stay up-to-date on industry trends and competitor offerings to… Show more - Working and coordinating in the pre sales stage (eg preparation of marketing materials and collaterals, client calls, demos) proposals and business development activities to ensure functional expertise. - Collaborate with clients to understand their business requirements and develop a customized solution using our products. - Provide product demonstrations and training to clients to ensure successful adoption and usage. - Stay up-to-date on industry trends and competitor offerings to provide expert advice and recommendations to clients. - Continuously gather and analyze customer feedback to inform product development and improve the overall customer experience. - Generate reports and presentations to communicate project progress and results to clients and internal stakeholders. Show less

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • QA Analyst
      • Jan 2021 - Dec 2022

      Reviewing requirements, Creating test cases and test execution and defect reporting. Test estimation, planning and task assignment. Performed Smoke, Sanity, Regression, Retesting, Ad-hoc, Installations, Upgrades, Load time checks and live monitoring. Analyzed Crashlytics Dashboard and performed RCA for Fatal and NonFatal crashes. Performed Smoke, Sanity, Regression, Retesting, Ad-hoc, Installations, Upgrades, Load time checks and live monitoring. Reviewing requirements, Creating test cases and test execution and defect reporting. Test estimation, planning and task assignment. Performed Smoke, Sanity, Regression, Retesting, Ad-hoc, Installations, Upgrades, Load time checks and live monitoring. Analyzed Crashlytics Dashboard and performed RCA for Fatal and NonFatal crashes. Performed Smoke, Sanity, Regression, Retesting, Ad-hoc, Installations, Upgrades, Load time checks and live monitoring.

    • Technology Intern
      • Jan 2020 - Jul 2020

      - Responsible for performing administrative tasks like compiling and analyzing data and conducting market research. - Coordinating with other departments to ensure that all technology is working properly for the company. - Collecting, analyzing, and storing data for use in reports. - Providing on-demand technical support. - Responsible for performing administrative tasks like compiling and analyzing data and conducting market research. - Coordinating with other departments to ensure that all technology is working properly for the company. - Collecting, analyzing, and storing data for use in reports. - Providing on-demand technical support.

Education

  • Mumbai University Mumbai
    Master's degree, Nanoscience & Nanotechnology
    2018 - 2020
  • Mumbai University Mumbai
    Bachelor's degree, Chemistry
    2015 - 2018

Community

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