Susy Mueller
Director of Human Resources at Dynacraft BSC, Inc.- Claim this Profile
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German Limited working proficiency
Topline Score
Bio
Nelson Costa
I have had the opportunity to work with Susy for roughly 10 years and I can truly say that I am better as a result. As a Human Resources professional, she is extremely knowledgeable of the industry and continuously educates herself in her field. Susy possesses a wide variety of hard skills, such as; effective communication, organization, project management, conflict prevention/resolution, public speaking, and time management. However, I most value and appreciate Susy for the character traits she displays on a daily basis; regardless of the circumstances. She always maintains a high level of integrity and treats other with kindness and respect. Susy works hard to display a positive attitude and often brightens any room she enters. I have yet to meet a person that is more committed to her work and more dedicated to the company she works for and the people she works with. Unlike many in her profession; Susy was able to effectively balance her role as an ambassador for the company and still remain a true resource for the employees. Her knowledge and execution of state/federal laws and company policies reduced liabilities and contributed to a safe and comfortable work environment. She is truly great at her job, but has proved to be an even better person.
Nelson Costa
I have had the opportunity to work with Susy for roughly 10 years and I can truly say that I am better as a result. As a Human Resources professional, she is extremely knowledgeable of the industry and continuously educates herself in her field. Susy possesses a wide variety of hard skills, such as; effective communication, organization, project management, conflict prevention/resolution, public speaking, and time management. However, I most value and appreciate Susy for the character traits she displays on a daily basis; regardless of the circumstances. She always maintains a high level of integrity and treats other with kindness and respect. Susy works hard to display a positive attitude and often brightens any room she enters. I have yet to meet a person that is more committed to her work and more dedicated to the company she works for and the people she works with. Unlike many in her profession; Susy was able to effectively balance her role as an ambassador for the company and still remain a true resource for the employees. Her knowledge and execution of state/federal laws and company policies reduced liabilities and contributed to a safe and comfortable work environment. She is truly great at her job, but has proved to be an even better person.
Nelson Costa
I have had the opportunity to work with Susy for roughly 10 years and I can truly say that I am better as a result. As a Human Resources professional, she is extremely knowledgeable of the industry and continuously educates herself in her field. Susy possesses a wide variety of hard skills, such as; effective communication, organization, project management, conflict prevention/resolution, public speaking, and time management. However, I most value and appreciate Susy for the character traits she displays on a daily basis; regardless of the circumstances. She always maintains a high level of integrity and treats other with kindness and respect. Susy works hard to display a positive attitude and often brightens any room she enters. I have yet to meet a person that is more committed to her work and more dedicated to the company she works for and the people she works with. Unlike many in her profession; Susy was able to effectively balance her role as an ambassador for the company and still remain a true resource for the employees. Her knowledge and execution of state/federal laws and company policies reduced liabilities and contributed to a safe and comfortable work environment. She is truly great at her job, but has proved to be an even better person.
Nelson Costa
I have had the opportunity to work with Susy for roughly 10 years and I can truly say that I am better as a result. As a Human Resources professional, she is extremely knowledgeable of the industry and continuously educates herself in her field. Susy possesses a wide variety of hard skills, such as; effective communication, organization, project management, conflict prevention/resolution, public speaking, and time management. However, I most value and appreciate Susy for the character traits she displays on a daily basis; regardless of the circumstances. She always maintains a high level of integrity and treats other with kindness and respect. Susy works hard to display a positive attitude and often brightens any room she enters. I have yet to meet a person that is more committed to her work and more dedicated to the company she works for and the people she works with. Unlike many in her profession; Susy was able to effectively balance her role as an ambassador for the company and still remain a true resource for the employees. Her knowledge and execution of state/federal laws and company policies reduced liabilities and contributed to a safe and comfortable work environment. She is truly great at her job, but has proved to be an even better person.
Credentials
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Human Resources: Running Company Onboarding
LinkedInNov, 2020- Nov, 2024 -
Preventing Workplace Harassment
Emtrain
Experience
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Dynacraft BSC
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United States
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Wholesale
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1 - 100 Employee
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Director of Human Resources
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1998 - Present
• Works for one of the largest U.S. distributors of bicycles, scooters and battery-powered ride-ons. Leads office, HR and payroll operations; and benefits administration for 50 staff in three states. Additional areas of responsibility include: board administration, safety/risk management and claims administration. • Manages an executive assistant and supervises two Georgia-based staff. • Maintains certificates of insurance. • Selects and oversees vendor performance, negotiating contracts. HR, Benefits & Payroll • Directs HR, payroll, compensation and benefits administration as well as performance appraisal, salary determination and employee relations. Enforces HR and payroll policies and procedures. • Updates and enhances the employee handbook. Creates new job descriptions and task checklists. • Executes confidential transactions employing ADP HRIS. • Tracks employee attendance using ADP. Processes weekly and bonus payroll. • Examines salary structures leveraging Salary.com to determine salaries and raises. Calculates merit increases. Hiring & Termination • Posts jobs on LinkedIn and Indeed and schedules interviews. Dispositions applicants. • Performs onboarding, reviews and completes I-9 documentation, and uses E-Verify to confirm eligibility. • Manages benefits open enrollment and rolls out new benefits. • Investigates employee claims, consulting with legal counsel as needed. • Conducts exit interviews, calculates accrual payouts, prints final checks and furnishes COBRA information. Claims Coordination, Safety & Risk Management • Processes product liability, property damage and injury claims. • Responds to Consumer Product Safety Commission (CPSC) notices and facilitates voluntary recalls and audits. • Assembles Workers’ Compensation and product liability claims statistics, running reports. • Plans and implements safety policies and procedures per federal (e.g., OSHA), state and local rules and regulations. Show less
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State Bar of California
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San Francisco, CA
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Senior Administrative Assistant/Administrative Assistant
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1996 - 1998
• Oversaw arbitration and enforcement cases from inception through closing as a Senior Administrative Assistant. Reviewed eligibility requests by evaluating documentation and completing on time filing. • Managing a large volume of arbitration files, monitored the manual tickler report for existing case assignments, appointing an arbitrator for each new case. • Proactively interacted with attorneys and customers concerning particular cases and helped the presiding arbitrator with troubleshooting. Show less
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Education
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College of Marin
Completed general education coursework -
Skyline College
Completed general education coursework
Community
