Experience

Sotera Defense Solutions, Inc.

• United States
• Defense and Space Manufacturing
• 100 - 200 Employee

• Intelligence Recruiter

  • Apr 2017 - Present

  Outstanding communicator with the ability to create strong relationships. Thrive working in dynamic people-oriented organization that utilizes my experience and effective time management skills, along with a high level of discretionary decision making.

• Travel Program Administrator & IRDO Lead

  • Jul 2014 - Apr 2017

• Executive Administrative Assistant

  • Apr 2012 - Jul 2014

  • Manage the day-to-day operations of the office including purchasing and facilities management; maintain files and calendars, and coordinate conference calls for three difference offices.• Plan and coordinate all meetings and interviews; complete travel expense reports, invoices and budget reports.• Act as liaison between Program Managers and internal contacts. Notify the appropriate individuals on issues of quality, confidentiality, and risk.• Provide administrative support including phones, messages, and scheduling. Show less



Optiv

• United States
• Computer and Network Security
• 700 & Above Employee

• Technical Writer

  • Dec 2019 - Oct 2022



Hospitality Jobs

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Operations Analyst

  • Jun 2006 - Oct 2011

  • Coordinated the day-to-day activities, maintained calendar, and coordinated conference calls for the National Vice President of Operations and Vice President of Sales & Marketing. • Planned and coordinated conferences, meetings and interviews, including site selection, vendor sponsorships, contract negotiations, travel and lodging arrangements. Created all collateral including agenda, nametags, tent cards, and PowerPoint presentations. Arranged travel for all attendees, speakers, and VIP’s. Processed all invoices and tracked budget. • Acted as liaison between National Vice President and internal and external contacts. Notified the appropriate individuals on issues of quality, confidentiality, and risk. • Compiled data from various operating and financial reports, including Profit and Loss Statements. • Provided administrative support including phones, messages, and scheduling. Show less



Crowne Plaza Silver Spring

• Front Office Manager

  • Feb 2005 - Feb 2006

  • Responsible for guest satisfaction, employee training, and budget for the department. Developed and directed incentive programs to improve morale. Implemented front office meeting each month to improve communications. Managed daily operation of front desk; welcome guests and expedite registration and checkout process. Verified computer and credit information; promoted and recognized the Guest Program providing member benefits; handled guest comments and concerns. • Supervised and assigned tasks to front desk agents, bell staff, and concierges; provided ongoing training and support; developed weekly work schedule; disciplined improper action. Handled payments for accounts, check cashing, and currency exchange; maintained house bank, made deposits, and generated accurate report of receipts daily. Maintained front desk equipment; managed inventory supplies; ordered and priced all gift shop items. Show less



Sheraton Annapolis

• Front Office Manager-During Sale of Hotel

  • Dec 2004 - Feb 2005

  • Responsible for guest satisfaction, employee training, and budget for the department. Developed and directed incentive programs to improve morale. Implemented front office meeting each month to improve communications. Managed daily operation of front desk; welcome guests and expedite registration and checkout process. Verified computer and credit information; promoted and recognized the Guest Program providing member benefits; handled guest comments and concerns. • Supervised and assigned tasks to front desk agents, bell staff, and concierges; provided ongoing training and support; developed weekly work schedule; disciplined improper action. Handled payments for accounts, check cashing, and currency exchange; maintained house bank, made deposits, and generated accurate report of receipts daily. Maintained front desk equipment; managed inventory supplies; ordered and priced all gift shop items. Show less

• Human Resources Manager

  • Jan 2003 - Dec 2004

  • Responsible for recruitment, employee relations, compensation. Conducted Behavioral Interviewing Training. Advised all levels of management on legal procedures for hiring, performance evaluations, disciplinary cases and employee terminations. Managed the applicant screening, testing and interviewing process for non-exempt and management positions. Designed the new hire orientation program to meet corporate requirements. Identified areas of interdepartmental opportunity and facilitated programs that stimulated positive communication between departments. • Planned employee recognition events including awards ceremonies, holiday celebrations, family picnics and on-site parties. Developed employee safety committees and supervise on-going programs. Assisted in the remolding of the cafeteria with responsibility for furnishings, paint, flooring and appliance. Created an opportunity to involve employees in the decisions affecting their environment. Supported executive offices of General Manager and hotel managers. Scheduled meetings and travel arrangements; made reservations for VIP guests; handled incoming calls and guest complaints; processed all correspondence and reports; managed and maintained various filing systems, including vendor information. Show less



Sheraton College Park

• Asst. Front Office Manager

  • Jun 2002 - Jan 2003



Sheraton College Park

• Assistant Director of Revenue

  • Jan 1999 - Jan 2001

  • Responsibilities include the following: actualized pick up, assisting with month end reports, processing commissions, New Market operator, managing group block activity, assisting with daily and weekly forecast, professionally representing the hotel by participating in client events, enhance working relationships with managers in the group and catering sales office, knowledge of competitive hotels, ability to use and manipulate the central reservations, yield management and property management systems, for forecasting. Comprehensive understanding of the group sales process. Made reservations, correspondence, rooming lists, and in-house requests. Assisted Director of Revenue with end of the month reports; attended revenue management training courses. Show less

• Assistant Accounting Manager

  • Nov 1997 - Jan 1999

  Managed payroll, benefits for new hires, and accounts payable.