Susie Aguilera

Executive Administrative Assistant at Wolfson Development Company
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Location
Miami, Florida, United States, US

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Executive Administrative Assistant
      • 2022 - Present

      • Provide exceptional administrative support and implement procedures to ensure efficient operation of the team. • Heavy and complex scheduling and calendar management for members of the extended team, as needed. • Coordinating constantly changing schedules and preparing for meetings and conference calls by having all related documentation and logistics in place. • Arrange and coordinate travel schedules and logistics. • Responding to emails in a timely manner and delegate… Show more • Provide exceptional administrative support and implement procedures to ensure efficient operation of the team. • Heavy and complex scheduling and calendar management for members of the extended team, as needed. • Coordinating constantly changing schedules and preparing for meetings and conference calls by having all related documentation and logistics in place. • Arrange and coordinate travel schedules and logistics. • Responding to emails in a timely manner and delegate, where necessary. Keep a running list of priorities. • Coordinate and arrange on and off-site meetings including, but not limited to, selecting the venue, contract negotiation, planning for food and beverage needs, and preparation of slides and materials including agendas. • Handle telephone and /or written contact with external and internal associates. • Provide general administrative support - typing, photocopying, calendaring, vouchers, and maintaining supplies. • Open and distribute mail, including confidential, high priority and follow-up items. • Develop and edit manager’s presentations, typically in PowerPoint. • Conduct research and compile information for multiple types of statistical reports, using various software, including MS Office, MLS, CoStar. • Prepare outgoing mail and correspondence, including e-mail, snail mail and overnight packages. • Assist with video conferencing for calls. • Plan and execute events as necessary. Show less • Provide exceptional administrative support and implement procedures to ensure efficient operation of the team. • Heavy and complex scheduling and calendar management for members of the extended team, as needed. • Coordinating constantly changing schedules and preparing for meetings and conference calls by having all related documentation and logistics in place. • Arrange and coordinate travel schedules and logistics. • Responding to emails in a timely manner and delegate… Show more • Provide exceptional administrative support and implement procedures to ensure efficient operation of the team. • Heavy and complex scheduling and calendar management for members of the extended team, as needed. • Coordinating constantly changing schedules and preparing for meetings and conference calls by having all related documentation and logistics in place. • Arrange and coordinate travel schedules and logistics. • Responding to emails in a timely manner and delegate, where necessary. Keep a running list of priorities. • Coordinate and arrange on and off-site meetings including, but not limited to, selecting the venue, contract negotiation, planning for food and beverage needs, and preparation of slides and materials including agendas. • Handle telephone and /or written contact with external and internal associates. • Provide general administrative support - typing, photocopying, calendaring, vouchers, and maintaining supplies. • Open and distribute mail, including confidential, high priority and follow-up items. • Develop and edit manager’s presentations, typically in PowerPoint. • Conduct research and compile information for multiple types of statistical reports, using various software, including MS Office, MLS, CoStar. • Prepare outgoing mail and correspondence, including e-mail, snail mail and overnight packages. • Assist with video conferencing for calls. • Plan and execute events as necessary. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Real Estate Sales Associate
      • 2021 - Present
    • Panama
    • Entertainment Providers
    • Owner
      • 2014 - 2023

      • Teach weekly art classes to both adults and children. • Manage all aspects of the business social media, accounts payable, purchasing, marketing etc. • Organize events and parties for patrons. • Hold Team Building Workshops with groups from 10-300 customers at a time. • Teach weekly art classes to both adults and children. • Manage all aspects of the business social media, accounts payable, purchasing, marketing etc. • Organize events and parties for patrons. • Hold Team Building Workshops with groups from 10-300 customers at a time.

    • Malta
    • Oil and Gas
    • 1 - 100 Employee
    • Director Of Operations / Commercial Real Estate Associate
      • 2021 - 2022

      • Organize and structure policies and procedures to enhance team growth and organization within the team. • Establish metrics for team Performance Evaluations. • Create Goal Planning Strategies/Playbook and assist team members with defining and establishing a direct path to achieving their goals. • Communicate directly on a daily basis with the “Rainmaker” to enhance business strategies, manage business and personal calendar.. • Manage Networking events calendar (schedule, confirm… Show more • Organize and structure policies and procedures to enhance team growth and organization within the team. • Establish metrics for team Performance Evaluations. • Create Goal Planning Strategies/Playbook and assist team members with defining and establishing a direct path to achieving their goals. • Communicate directly on a daily basis with the “Rainmaker” to enhance business strategies, manage business and personal calendar.. • Manage Networking events calendar (schedule, confirm and attend representing the team.) • Hold weekly team meetings to discuss performance, coaching strategies, weekly metrics and discuss new policies and procedures. • Manage all aspects of the business social media, accounts payable, purchasing, marketing etc. • Teach the new KW program: RealNex via zoom to all KW Commercial agents on a weekly zoom meeting. • Coordinate the Commercial Team Meeting Editions once a month. Prepare presentation. Lead and teach basic Commercial Real Estate to residential agents. • Liaison between residential referrals and co brokerages. • Represent buyers, landlords and tenants through their commercial transactions. • Oversee the successful transaction coordinating of deals (contracts, negotiations, inspections and closing.) • Coach other team members on correct practices and assist in negotiations, transaction processing and direct client to agent contact. Show less • Organize and structure policies and procedures to enhance team growth and organization within the team. • Establish metrics for team Performance Evaluations. • Create Goal Planning Strategies/Playbook and assist team members with defining and establishing a direct path to achieving their goals. • Communicate directly on a daily basis with the “Rainmaker” to enhance business strategies, manage business and personal calendar.. • Manage Networking events calendar (schedule, confirm… Show more • Organize and structure policies and procedures to enhance team growth and organization within the team. • Establish metrics for team Performance Evaluations. • Create Goal Planning Strategies/Playbook and assist team members with defining and establishing a direct path to achieving their goals. • Communicate directly on a daily basis with the “Rainmaker” to enhance business strategies, manage business and personal calendar.. • Manage Networking events calendar (schedule, confirm and attend representing the team.) • Hold weekly team meetings to discuss performance, coaching strategies, weekly metrics and discuss new policies and procedures. • Manage all aspects of the business social media, accounts payable, purchasing, marketing etc. • Teach the new KW program: RealNex via zoom to all KW Commercial agents on a weekly zoom meeting. • Coordinate the Commercial Team Meeting Editions once a month. Prepare presentation. Lead and teach basic Commercial Real Estate to residential agents. • Liaison between residential referrals and co brokerages. • Represent buyers, landlords and tenants through their commercial transactions. • Oversee the successful transaction coordinating of deals (contracts, negotiations, inspections and closing.) • Coach other team members on correct practices and assist in negotiations, transaction processing and direct client to agent contact. Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Provider Relations Specialist
      • 2020 - 2020

      • Interact with current Physician provider offices to report different support such as Emergency Room, Inpatient Status, Eligibility of Medicaid and Medicare and more. • Use of Availity and FTP Simply programs. • Interact with current Physician provider offices to report different support such as Emergency Room, Inpatient Status, Eligibility of Medicaid and Medicare and more. • Use of Availity and FTP Simply programs.

    • Director of Operations/ Investor Relations
      • 2010 - 2016

      • Pre-Opening hiring and training of staff. • Manage and oversee daily operations of 57 room property including a restaurant, bar, discotheque and pool area. • Listen to guest complaints, provide solutions in a timely manner. • Oversee payroll, accounting, accounts payable, scheduling and purchasing. • Manage the Condo-Hotel clients and investor relations by maintaining monthly newsletters and profit figures up-to-date. Along with addressing individual inquiries from investors. • Pre-Opening hiring and training of staff. • Manage and oversee daily operations of 57 room property including a restaurant, bar, discotheque and pool area. • Listen to guest complaints, provide solutions in a timely manner. • Oversee payroll, accounting, accounts payable, scheduling and purchasing. • Manage the Condo-Hotel clients and investor relations by maintaining monthly newsletters and profit figures up-to-date. Along with addressing individual inquiries from investors.

    • Director of Operations/ Managing Partner
      • 2011 - 2015

      • Pre-Opening hiring and training of staff. • Manage and oversee daily operations of 64 room property adhering to strict policies and standard of the Best Western franchise. • Listen to guest complaints, provide solutions in a timely manner. • Oversee payroll, accounting, accounts payable, scheduling and purchasing. • Pre-Opening hiring and training of staff. • Manage and oversee daily operations of 64 room property adhering to strict policies and standard of the Best Western franchise. • Listen to guest complaints, provide solutions in a timely manner. • Oversee payroll, accounting, accounts payable, scheduling and purchasing.

    • Director of Operations/ General Manager
      • 2009 - 2013

      • Pre-Opening hiring and training of staff. • Manage and oversee daily operations of 108 room property including a restaurant and bar. • Listen to guest complaints, provide solutions in a timely manner. • Oversee payroll, accounting, accounts payable, scheduling and purchasing. • Pre-Opening hiring and training of staff. • Manage and oversee daily operations of 108 room property including a restaurant and bar. • Listen to guest complaints, provide solutions in a timely manner. • Oversee payroll, accounting, accounts payable, scheduling and purchasing.

    • Caseworker
      • 2006 - 2009

      • Abide by St. Thomas University policies and procedures to guarantee client satisfaction and fulfill their needs. • Provide consultation, make recommendations, give appropriate advice, and/or facilitate decisions. • Deal with clients and co-workers in a manner which shows sensitivity, tact, and professionalism. • Prepare time-sensitive, confidential Immigration forms for clients. • Work with attorneys to review and submit Immigration documents for clients. • Abide by St. Thomas University policies and procedures to guarantee client satisfaction and fulfill their needs. • Provide consultation, make recommendations, give appropriate advice, and/or facilitate decisions. • Deal with clients and co-workers in a manner which shows sensitivity, tact, and professionalism. • Prepare time-sensitive, confidential Immigration forms for clients. • Work with attorneys to review and submit Immigration documents for clients.

Education

  • St. Thomas University
    Master of Business Administration - MBA, International Business
    2006 - 2008
  • Florida International University
    Bachelor's degree, Hospitality Administration/Management
    2002 - 2006

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