Susie Benes
Director of Consulting & Lead Consultant at GuideMe Solutions- Claim this Profile
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English Native or bilingual proficiency
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Czech Native or bilingual proficiency
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French Limited working proficiency
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German Elementary proficiency
Topline Score
Bio
Emal Rustemi, MBA
Susie and I were assigned to what I like to refer to as the "Project of Doom". It was an assignment heading towards failure and Susie was critical in working with me to turn it around. She brings a "can do" attitude to the table - one in which she leverages her keen strategic mindset to deliver results exceeding expectations.
Gary Wong
Without a shred of doubt, Susie is one of the most uplifting, dedicated, & collaborative individuals I've had the pleasure of working with. She understands that one's success is everyone's success. As my direct colleague across international borders, we were able to work together closely in order to ensure our respective Account portfolio's needs were met. You'll never have a dull moment conversing & working with her!
Emal Rustemi, MBA
Susie and I were assigned to what I like to refer to as the "Project of Doom". It was an assignment heading towards failure and Susie was critical in working with me to turn it around. She brings a "can do" attitude to the table - one in which she leverages her keen strategic mindset to deliver results exceeding expectations.
Gary Wong
Without a shred of doubt, Susie is one of the most uplifting, dedicated, & collaborative individuals I've had the pleasure of working with. She understands that one's success is everyone's success. As my direct colleague across international borders, we were able to work together closely in order to ensure our respective Account portfolio's needs were met. You'll never have a dull moment conversing & working with her!
Emal Rustemi, MBA
Susie and I were assigned to what I like to refer to as the "Project of Doom". It was an assignment heading towards failure and Susie was critical in working with me to turn it around. She brings a "can do" attitude to the table - one in which she leverages her keen strategic mindset to deliver results exceeding expectations.
Gary Wong
Without a shred of doubt, Susie is one of the most uplifting, dedicated, & collaborative individuals I've had the pleasure of working with. She understands that one's success is everyone's success. As my direct colleague across international borders, we were able to work together closely in order to ensure our respective Account portfolio's needs were met. You'll never have a dull moment conversing & working with her!
Emal Rustemi, MBA
Susie and I were assigned to what I like to refer to as the "Project of Doom". It was an assignment heading towards failure and Susie was critical in working with me to turn it around. She brings a "can do" attitude to the table - one in which she leverages her keen strategic mindset to deliver results exceeding expectations.
Gary Wong
Without a shred of doubt, Susie is one of the most uplifting, dedicated, & collaborative individuals I've had the pleasure of working with. She understands that one's success is everyone's success. As my direct colleague across international borders, we were able to work together closely in order to ensure our respective Account portfolio's needs were met. You'll never have a dull moment conversing & working with her!
Credentials
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WalkMe Digital Adoption Manager
WalkMe™Nov, 2019- Nov, 2024 -
WalkMe Builder Certification
WalkMe™Oct, 2019- Nov, 2024 -
Wordpress Web Design (CMPT 1430)
VancJun, 2019- Nov, 2024 -
Design Kit: The Course for Human-Centered Design
+AcumenJul, 2018- Nov, 2024 -
Basics of Design Research
SAPMay, 2018- Nov, 2024 -
Aerial Platform Certificate
Leavitt MachineryOct, 2016- Nov, 2024 -
Fall Protection Awareness
Leavitt MachineryOct, 2016- Nov, 2024
Experience
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GuideMe Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director of Consulting & Lead Consultant
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Mar 2020 - Present
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Creative Art Specialist
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Apr 2015 - Present
Created and developed an online specialty fine art business- Customized a website for selling handmade sculptures- Self-published 2 instruction booklets for sculptors- Designed all branding and marketing materials as well as product photography- Writing technical blog articles relating to the art field Created and developed an online specialty fine art business- Customized a website for selling handmade sculptures- Self-published 2 instruction booklets for sculptors- Designed all branding and marketing materials as well as product photography- Writing technical blog articles relating to the art field
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Programs Specialist
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Dec 2017 - Feb 2020
Spearheading the digital adoption initiative to maximize the investment in our custom CRM Real Estate platform for 10,000 agents across Canada. Strategically implemented the digital adoption platform, WalkMe, to accelerate new user onboarding, reduce re-training, and streamline the introduction of new features and functionality. This includes:- Becoming a Subject Matter Expert in the backend technology- Planning and designing the UI for the digital assistant- Copywriting all text and giving the digital assistant a clear personality/identity- Implementing UX principles to increase user-adoption and decrease support calls- QA Testing all aspects of the build- Analyzing insights to implement informed and timely updates to content
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Simon Fraser University
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Canada
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Higher Education
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700 & Above Employee
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Library Management and Design Assistant
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Feb 2017 - Oct 2017
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Production Assistant
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Sep 2015 - Dec 2016
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Red Deer Polytechnic
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Canada
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Higher Education
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400 - 500 Employee
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Program Assistant
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Feb 2014 - Apr 2015
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Administrative Manager
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Nov 2012 - Dec 2013
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English Second Language Teacher
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Sep 2011 - Jul 2012
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Education
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University of Oxford
Masters of Art History -
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University of Toronto
BA Honours
Community
