Experience

Spundhan Software

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Director, Finance and Marketing

  • Apr 2013 - Present

  - Responsible for financial planning and decisions to take the company to new heights. Looks after all legal and compliance related to finance and accounts. - Plays a key role in developing strategic marketing alliances and partnerships.- Responsible for marketing strategy related decisions and is a drive behind company's marketing strategies and branding.

• Head- Finance & Marketing

  • Mar 2012 - Mar 2013

  - Responsible for all financial activities of the company such as financial planning, budgeting, KFP's, financial relationships, etc. Looks after all accounting activities, procedures and compliance with taxation. - Plays a key role in developing strategic marketing alliances and partnerships.- Responsible for marketing department and is a drive behind company's marketing strategies and branding.



KLS's Institute of Management Education and Research.

• Belagavi Area, India

• Lecturer

  • Sep 2009 - Feb 2012

  As a Lecturer at a premier MBA institute of North-Karnataka, was involved in curricular, co-curricular, extra-curricular and administrative activities of the institute. - Subjects taught during the career include: Financial Accounting, Principles of Management, Business Communication, Cost Accounting, Strategic Management, Investment Decisions, Company & Business Law, Financial Institutions and Markets, Mergers and Acquisitions and Personality Development. - Highlighting the importance of practical training, organised various guest lectures, training programmes and workshops; also involved in mentoring and cultural activities. - Having a keen interest in research, attended and presented papers at various National and International seminars and conferences across India. - Believer of continuous learning, attended various Faculty Development Programmes and workshops. Show less



Angadi Institute of Management Studies

• Belagavi Area, India

• Head of BBA

  • May 2009 - Sep 2009

  Took up position as Head of BBA in a newly formed institute and was involved in all the activities concerned with setting up of a formal education system i.e. classrooms, library books selection and setting up, planning of activities for the academic calendar, teaching methods, etc. - Handled all administrative activities of the BBA department including admissions, queries, communications, meetings, setting up time-table, allocation of subjects, etc. - Taught “Financial Accounting’ for BBA & BCA I Semester and PUC I year. - Involved in marketing campaign of the institute including designing materials such as pamphlets, banners, TV advertisements. - Active member of the time-table committee and library committee. Show less



JGI Group

• India
• Education Administration Programs
• 100 - 200 Employee

• Visiting Faculty for Jain College, BBA.

  • Feb 2009 - May 2009

  As a visiting faculty, handled ‘Production and Operations Management’ subject for BBA IV Semester. Actively involved in overall development of the students by participating in various discussions, seminars and orator's club. As a visiting faculty, handled ‘Production and Operations Management’ subject for BBA IV Semester. Actively involved in overall development of the students by participating in various discussions, seminars and orator's club.



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• Financial Control Consultant

  • Jun 2006 - Dec 2008

  - Provide technical advice and support to Customer Experience (CE) on finance related systems and processes such as receipts, payments and movement of monies. - Develop close business relationship with CE and Finance teams to understand any issues regarding financial processes, analyse the problem to find the root cause of the issues and provide effective solutions acceptable to both CE and Finance teams. - Work on various financial and non-financial reports to ensure financial controls are working effectively.- Key contact point in the team for payment related queries and urgent telegraphic transfer requests.- Manage the team mailbox, resolving queries and requests in a timely manner to meet Service Level Agreements. Grant appropriate finance related system access and authorisation limits to CE users and maintain their database. - With own initiative, helping Finance team to clear Invalid Number Account (INVNUM account). Actively involved in analysis and interpretation of the account to advise finance team on the best methods to clear the account. - Involved in the following activities: health-check (audit) activity, regular user access reviews for finance related systems; issuing communications to CE administration teams; providing support on various project activities and procedures documentation.- Contributing volunteer/member of 'Make A Difference' forum which focused on creating a better place at work by resolving various environmental, physical, emotional and cultural issues. Show less

• Customer Service Representative

  • Oct 2004 - Jun 2006

  As a member of the Life Premium Servicing team dealt with different customer queries and policy cases related to premiums. The role involved setting up direct debit instructions, customer interactions, policy cancellations, non-forfeiture debts on M1 policies and handling complaints.- Provided a high-level of customer service by ensuring the best possible support to customer queries. Answered queries in a timely manner by telephoning or writing letters (standard/ non- standard) making sure the customer is happy.- Identified recurring problems while handling certain cases and suggested innovative methods to resolve them.- Acted as the main point of contact in the team for NU call centre queries. Helped the call center teams (over telephone) by providing optimal solutions and suggesting alternatives to premium related queries. Show less