Sushma Biradar

Senior Manager, Customer Success at Verloop.io
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Location
Bengaluru, Karnataka, India, IN

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Easwaran T.H

Although I got to work with her only for a short period, I have had a remarkable experience with Sushma at Verloop. With her great communication skills & leadership as a Customer Success Lead, she has supported and mentored me thoroughly during my time at the organisation. She knows the ins and outs of how a team is managed and how the team can efficiently make use of time management for deliverables with tight deadlines. I will definitely miss working with a calm yet energetic leader like Sushma. :)

Sridhar Kowtal

I have worked closely with Sushma for close to a year and conversations with her always led to new learnings. Under her guidance, I learned how to analyze a problem statement and look for a long-term solution. Sushma is truly passionate about solving complex problems for customers and above all, a great mentor. The energy she brings to work has a very positive impact on the people around her. I think what makes her truly stand out as a leader in her abilities that stretch from critical decision making, people handling, and driving strong interlocks across the function. She is passionate about driving success for clients which was very much proved through the many appreciations that came from clients. She is a go-getter and someone who will put the client's interests first. What sets Sushma apart is her rare combination of business, technical and leadership skills. Working with her has been one of my favorite professional stints.

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Credentials

  • Marketing Tools: Digital Marketing
    LinkedIn
    May, 2020
    - Sep, 2024
  • Social Media Marketing: Strategy and Optimization
    LinkedIn
    May, 2020
    - Sep, 2024

Experience

    • India
    • Software Development
    • 100 - 200 Employee
    • Senior Manager, Customer Success
      • Oct 2022 - Present

    • Manager, Customer Success
      • Oct 2021 - Nov 2022

    • Customer Success Manager
      • Jul 2020 - Sep 2021

    • United States
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Associate Program Manager - Community Operations
      • Feb 2020 - May 2020

    • Senior Operations Associate
      • Aug 2019 - Feb 2020

    • Community Operations Associate
      • Mar 2018 - Aug 2019

    • 100 - 200 Employee
    • Catalog Specialist
      • Jun 2016 - Feb 2018

Education

  • Christ University, Bangalore
    Bachelor of Commerce - BCom, Marketing
    2013 - 2016

Community

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