Experience

Eseye

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Senior Technical Author

  • Dec 2023 - Present

  Guildford, England, United Kingdom



Global Google

• Canada
• Financial Services
• 1 - 100 Employee

• Contract Technical Writer

  • May 2022 - Jul 2023

  King's Cross, England, United Kingdom



ActiveOps

• United Kingdom
• Information Technology & Services
• 100 - 200 Employee

• Technical Writer

  • Jan 2022 - Mar 2022

  Reading, England, United Kingdom



Instron

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Senior Information Developer

  • Feb 2021 - Nov 2021

  High Wycombe, England, United Kingdom



Xceptor Financial Services

• Technical Writer

  • Jun 2020 - Jan 2021

  London, England, United Kingdom



Writers e-bay

• Freelancer on writers e-bay

  • Jun 2017 - Jan 2021

  Online assignments Completing online assignments within stipulated deadlines for large, onerous projects as published online by the different companies. Ranging from framing product user guides to bid writing and entering data in macro-enabled excel sheets unambiguously.



Software Development

• India
• IT Services and IT Consulting

• Technical Writer-Product Management, Business Analysis

  • Dec 2019 - May 2020

  Kingston upon Thames, United Kingdom



Network Rail

• United Kingdom
• Rail Transportation
• 700 & Above Employee

• Technical Author-Contractor

  • Apr 2019 - Nov 2019

  Milton Keynes, United Kingdom  Prepared Operation & Maintenance Manuals (O&Ms) for health hazardous scenarios according to IMS standards.  Prepared Installation, Configuration and Commissioning guides describing the repair procedures of the different systems.  Elucidated relevant data from the key stakeholders (on-site engineers, field support, product management) to include in the O&Ms.



Crossrail Ltd

• United Kingdom
• Construction
• 500 - 600 Employee

• Operations and Maintenance Technical Author- Contract

  • Apr 2018 - Mar 2019

  Canary Wharf, London CRl is a wholly owned subsidiary of TfL and is jointly sponsored by TfL and the Department for Transport. Designation: Technical Author Fixed Term Contractor  Appreciated by the clients for successfully delivering Operation & Maintenance Manuals for electrical, civil and architectural packages within the stipulated time. 



LG Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Technical Documentation Manager, HVAC and VRF systems

  • Jul 2017 - Mar 2018

  London, United Kingdom LG Electronics is a leading manufacturer of electronics, air conditioning, Variable Refrigerant Flow and HVAC systems. Designation: Technical Author Fixed Term Contractor  Prepared documentation templates and styles for various guides in Adobe Framemaker.  


Tyco Fire Protection
• Technical Author

  • Feb 2011 - Jun 2017


Johnson Controls

• Ireland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Technical Author

  • Feb 2011 - May 2017

  Sunbury  Prepared quality user manuals, networking, service and maintenance guides, product application and design information, installation and commissioning guides, and fixing instructions for a wide variety of products.  Identified and reviewed inconsistencies in the content and created a table of preferred terms to be shared across the authoring team. .  Ensured consistency of documentation with regard to common terminology and generic notes / warnings, formatting documents to maintain… Show more  Prepared quality user manuals, networking, service and maintenance guides, product application and design information, installation and commissioning guides, and fixing instructions for a wide variety of products.  Identified and reviewed inconsistencies in the content and created a table of preferred terms to be shared across the authoring team. .  Ensured consistency of documentation with regard to common terminology and generic notes / warnings, formatting documents to maintain consistent style and facilitate localisation support.  Show less



Cognizant Technology Solutions

• India
• Consumer Services

• Technical Writer

  • Feb 2006 - Jan 2011

  • Prepared technical manuals for different stages of the waterfall model of the project. • Prepared user guides and installation manuals for chemical automation products using Adobe Framemaker.