Sushil Tyagi

Brand Development and Operations at Culinary Stories
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Contact Information
us****@****om
(386) 825-5501
Location
South Delhi, Delhi, India, IN
Languages
  • English -
  • Hindi -

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Rakesh Ranjan

Sushil was the quintessential boss: loved, trusted and respected by his peers, teams and partners. As a manager, he has genuine concern for his people and never fails to check in on them and encourage them. He exemplifies leading from the heart - and I hope someday we can work together again !

Raminder Labana

Sushil's core expertise in Retail Operations, QSR and Brand Urgent is an asset to the organization and key stakeholders. His ability to monitor marketing trends as well as keep an eye on competitive companies in the marketplace so they can stay ahead of competition, gives competitive advantage to the organization. With robust execution capabilities and commitment to excellence, Sushil can lead large teams required for successful Restaurant Management.

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Credentials

  • Business Management
    -

Experience

    • India
    • Food & Beverages
    • 1 - 100 Employee
    • Brand Development and Operations
      • Jul 2019 - Present

      Operations, Branding, Franchising, New Product Development, Expansion. Operations, Branding, Franchising, New Product Development, Expansion.

    • Head Of Operations
      • Oct 2019 - Present

      My work here includes Business Development, managing Client Partnerships, delivering high volume hiring projects and helping companies to build the right workforce, across the FMCG, IT, Aviation, Real Estate, Retail, E-commerce and Health Care sectors. Key Role and Responsibilities: Responsible for managing client accounts. Build customer relationships with C-Level executives to better understand their needs and gain an exclusive business partnership. Actively sourcing for technical and… Show more My work here includes Business Development, managing Client Partnerships, delivering high volume hiring projects and helping companies to build the right workforce, across the FMCG, IT, Aviation, Real Estate, Retail, E-commerce and Health Care sectors. Key Role and Responsibilities: Responsible for managing client accounts. Build customer relationships with C-Level executives to better understand their needs and gain an exclusive business partnership. Actively sourcing for technical and non-technical roles. Managing candidates from initial contact, through to interview and offer or rejection. Maintaining the highest level of customer service with both the candidates and clients. Show less My work here includes Business Development, managing Client Partnerships, delivering high volume hiring projects and helping companies to build the right workforce, across the FMCG, IT, Aviation, Real Estate, Retail, E-commerce and Health Care sectors. Key Role and Responsibilities: Responsible for managing client accounts. Build customer relationships with C-Level executives to better understand their needs and gain an exclusive business partnership. Actively sourcing for technical and… Show more My work here includes Business Development, managing Client Partnerships, delivering high volume hiring projects and helping companies to build the right workforce, across the FMCG, IT, Aviation, Real Estate, Retail, E-commerce and Health Care sectors. Key Role and Responsibilities: Responsible for managing client accounts. Build customer relationships with C-Level executives to better understand their needs and gain an exclusive business partnership. Actively sourcing for technical and non-technical roles. Managing candidates from initial contact, through to interview and offer or rejection. Maintaining the highest level of customer service with both the candidates and clients. Show less

    • India
    • Business Consulting and Services
    • 1 - 100 Employee
    • Operations Manager - F&B Brands
      • Nov 2017 - Sep 2019

      Operation Head F&B division of Franchise India Holdings limited. My work here included Brand Inception, SOP creations, Vendor Development for Raw Material and Equipment for pan India, Franchise Networking and dealing will all Investors for various food brands at Ichakdana food services limited. I was responsible for setting up of retails Outlets and day to day Operations, Training, Auditing, Vendor management and maintaining a positive and successful relationship with the Franchise… Show more Operation Head F&B division of Franchise India Holdings limited. My work here included Brand Inception, SOP creations, Vendor Development for Raw Material and Equipment for pan India, Franchise Networking and dealing will all Investors for various food brands at Ichakdana food services limited. I was responsible for setting up of retails Outlets and day to day Operations, Training, Auditing, Vendor management and maintaining a positive and successful relationship with the Franchise partners. Running world class operations through deeply engrained systems, processes & building people capability. My role as an Operations Director was to define & drive the short term & long term strategic goals for all the inhouse brands. This included driving sales / transactions, optimizing costs, developing supply chain, ensuring compliance at store level, using the training and information from competition & global markets to ensure the business remains dynamic and responsive to environmental changes. The big goal was to continuously work on building a robust business models to promote rapid development. Show less Operation Head F&B division of Franchise India Holdings limited. My work here included Brand Inception, SOP creations, Vendor Development for Raw Material and Equipment for pan India, Franchise Networking and dealing will all Investors for various food brands at Ichakdana food services limited. I was responsible for setting up of retails Outlets and day to day Operations, Training, Auditing, Vendor management and maintaining a positive and successful relationship with the Franchise… Show more Operation Head F&B division of Franchise India Holdings limited. My work here included Brand Inception, SOP creations, Vendor Development for Raw Material and Equipment for pan India, Franchise Networking and dealing will all Investors for various food brands at Ichakdana food services limited. I was responsible for setting up of retails Outlets and day to day Operations, Training, Auditing, Vendor management and maintaining a positive and successful relationship with the Franchise partners. Running world class operations through deeply engrained systems, processes & building people capability. My role as an Operations Director was to define & drive the short term & long term strategic goals for all the inhouse brands. This included driving sales / transactions, optimizing costs, developing supply chain, ensuring compliance at store level, using the training and information from competition & global markets to ensure the business remains dynamic and responsive to environmental changes. The big goal was to continuously work on building a robust business models to promote rapid development. Show less

    • India
    • Food and Beverage Services
    • 700 & Above Employee
    • Regional Manager - Pizza Hut, Costa Coffee & KFC India - Retail Operations / Business Development
      • Apr 2013 - Jul 2017

      My core responsibilities included : Business Development (Pan India) - New Stores Expansion Planning and Execution - Existing stores relocation/refurbment to drive profitability for all Devyani International Limited brands Pan India including Pizza Hut / KFC / Costa Coffee. Operations - Drive Sales and Profit generation / Management & Manpower Planning / Structured Training & Learning & Guest Experience Management for all Pizza Hut Restaurants across Delhi, Haryana… Show more My core responsibilities included : Business Development (Pan India) - New Stores Expansion Planning and Execution - Existing stores relocation/refurbment to drive profitability for all Devyani International Limited brands Pan India including Pizza Hut / KFC / Costa Coffee. Operations - Drive Sales and Profit generation / Management & Manpower Planning / Structured Training & Learning & Guest Experience Management for all Pizza Hut Restaurants across Delhi, Haryana, Rajasthan and Uttar Pradesh. Supply Chain Management : Lead Supply Chain Management for a year to optimize the Procurement and Distribution inefficiencies.

    • Associate Regional Manager - Pizza Hut India - Store Operations
      • Jan 2012 - Mar 2013

      Lead all Pizza Hut stores Operations across Delhi / Noida and Gurgaon. My core responsibility included Sales and Profit generation / Maintaining a strong Pnl / Team Management and ensuring Customer Delight at all stores.

    • India
    • Food and Beverage Services
    • 700 & Above Employee
    • Area Manager - Pizza Hut India - Store Operations
      • Apr 2007 - Jan 2011

      Promoted as Area Manager leading 8 Pizza Hut outlets in Noida. Responsibility included Sales & Profit generation, Team Management and Guest experience of all the Pizza Hut Restaurants at Noida and later leading the Gurgaon Market. o Managing Operations for all the Area restaurants o Bench Planning o Budgeting for restaurants o Sales Planning o Auditing o Recruiting Managers o Building People Capability thru in-house structured Training Techniques o Conducting… Show more Promoted as Area Manager leading 8 Pizza Hut outlets in Noida. Responsibility included Sales & Profit generation, Team Management and Guest experience of all the Pizza Hut Restaurants at Noida and later leading the Gurgaon Market. o Managing Operations for all the Area restaurants o Bench Planning o Budgeting for restaurants o Sales Planning o Auditing o Recruiting Managers o Building People Capability thru in-house structured Training Techniques o Conducting Weekly and Monthly Business Reviews with Restaurant Managers. o Organizing Quarterly Business Reviews o Training of New hire Managers(Restaurant and Area Manager) o Organizing Marketing Activities to improve Sales o Planning Yearly Local Store Marketing to increase Sales & Profitability o Managing Profit and Loss statement for the Area o Managing high profile Store Visits for Investors and other International visitors o Product Testing as well as product launches of New Products

    • Restaurant General Manager - Pizza Hut India - Store Operations
      • Jul 2004 - Mar 2007

      Started at Devyani International Limited as Restaurant Manager leading Noida outlet. Responsible for overall running of the Pizza Hut retail outlet at Sector 18 and later at Sector 25 at Noida.

Education

  • Shaheed Bhagat Singh College
    Bachelor of Commerce (BCom), Business/Commerce, General
    1996 - 1998
  • Yum University (YRI - Learning & Development)
    Leading Multiple Restaurants, Detailed Operations Study

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