Experience

QualityKiosk Technologies Pvt. Ltd.

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Vice President

  • Aug 2023 - Present

  Mumbai, Maharashtra, India

• Associate Vice President

  • Oct 2021 - Aug 2023

  Mumbai, Maharashtra, India • Playing role of Scrum Master as part company transformation initiative • Lead 3 Scrum Teams consisting of 18 members • Facilitate Agile ceremonies – Daily Stand Up, Sprint Planning, Sprint Review, Sprint Retrospective • Participate in PI planning meeting, Backlog grooming meetings • Educate and reinforce scrum methodology and agile framework within team members and stakeholders • Protect team from outside distractions, impediments or team conflicts • Remove impediments for… Show more • Playing role of Scrum Master as part company transformation initiative • Lead 3 Scrum Teams consisting of 18 members • Facilitate Agile ceremonies – Daily Stand Up, Sprint Planning, Sprint Review, Sprint Retrospective • Participate in PI planning meeting, Backlog grooming meetings • Educate and reinforce scrum methodology and agile framework within team members and stakeholders • Protect team from outside distractions, impediments or team conflicts • Remove impediments for the team which are causing hinderances in meeting sprint goals • Work closely with Product Owner in backlog management • Work closely with Product Managers to resolve potential risk for the scrum teams • Track Sprint progress using Jira Software. • Project creation in Jira Software, setup and customize workflow within project, manage scrum boards • Reporting and analysis of the sprint

• Associate Vice President

  • Apr 2019 - Sep 2021

  Mumbai Area, India • Program Manager, driving cross functional services for customer • Driving QA practices for customers in digital transformation phase • Delivery projects using Agile principles • Create Business Value Realization (BVR) for customers

• Associate Vice President

  • Apr 2018 - Mar 2019

  Dubai, United Arab Emirates • Managing Delivery of Middle East Region • Helping customers in improving digital experience • Ensuring smooth project delivery and customer satisfaction • Ensuring value is derived of every project execution • Working on RFP’s, RFI, RFQ • Solutioning of proposed solution to the customer • Optimizing project profitability • Provide technical support on new opportunities • Co-ordination with support functions • Creating quarterly dashboard for senior management of… Show more • Managing Delivery of Middle East Region • Helping customers in improving digital experience • Ensuring smooth project delivery and customer satisfaction • Ensuring value is derived of every project execution • Working on RFP’s, RFI, RFQ • Solutioning of proposed solution to the customer • Optimizing project profitability • Provide technical support on new opportunities • Co-ordination with support functions • Creating quarterly dashboard for senior management of customer and half yearly dashboard for CIO’s • Assist sales team in crafting sales pitch • Provide product knowledge support to sales team • Provide technical support to sales team during customer meetings

• Delivery Manager

  • Apr 2016 - Mar 2018

  Dubai, United Arab Emirates • Managing delivery of middle east region • Helping customers in improving digital experience • Ensuring smooth delivery and customer satisfaction • Ensuring value is derived of every project execution • Working on RFP’s • Solutioning of proposed solution to the customer • Optimizing project profitability • Provide technical support on new opportunities • Co-ordination with support functions • Creating quarterly dashboard for senior management of customer and half… Show more • Managing delivery of middle east region • Helping customers in improving digital experience • Ensuring smooth delivery and customer satisfaction • Ensuring value is derived of every project execution • Working on RFP’s • Solutioning of proposed solution to the customer • Optimizing project profitability • Provide technical support on new opportunities • Co-ordination with support functions • Creating quarterly dashboard for senior management of customer and half yearly dashboard for CIO’s

• Manager

  • Apr 2013 - Mar 2016

  Mumbai Area, India • Managing performance testing projects, application performance monitoring projects for leaving private sector banks and insurance companies in India • Handling delivery of large private bank in India • Managing performance testing projects for Middle East and South East Asia • Managing on average 5 – 7 projects every month • Handling team side of around 20 – 25 • Analysis of performance test reports and identifying performance bottlenecks along with risk areas

• Senior Consultant

  • Oct 2009 - Mar 2013

  Mumbai Area, India • Prepare performance test proposal, SOW, approach note for clients • Understanding business processes, system architecture for application under test • Develop performance test strategies, scenarios and project plan for clients • Responsible for status report, client communication and co-ordinating with customer project manager • Preparing presentation for client post completion of engagements

• Consultant

  • Oct 2005 - Sep 2009

  Mumbai Area, India • Developed rational performance tester, rational robot, silk performer and load runner test scripts • Executed different types of performance test like load, endurance, break point, synchronization, ageing and failover tests • Determined scalability, stability and break point of application under test • Monitoring hardware resources of application under test • Prepared test report identifying the performance issues • Report discussion with client and development partners