Experience

Electric Time Company, Inc.

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Sales and Customer Service

  • Oct 2017 - Present

  Integral member of sales team responsible for delivering over one million dollars in annual sales. Serve as primary point of contact for 100 clients each month for product and sales inquiries in busy and fast-paced environment.• Independently and successfully manage up to 20 different projects simultaneously • Act as the liaison between engineers, shop manager and clients; proactively identify and address individual needs of each project, deliver customized solutions and provide project updates• Collaborate with managers and engineers to prioritize projects and resolve issues • Build and maintain strong relationships with clients to promote repeat business and word-of-mouth referrals



Medfield Foundation, Inc.

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Angel Run Co-Chair

  • Sep 2013 - Present

  Co-Chair for the Medfield Foundation Angel Run, a 1,400 person charity 5k which has become a beloved Medfield Tradition. Signature features of the race include inspirational and holiday-themed decorations along the entire 5k route, multiple musical groups offering entertainment, and a post-race party celebrating all runners, walkers and families. • Oversaw all coordination and planning for the annual race, raising $100k in profits over three years• Managed complex timelines and met multiple aggressive deadlines• Solicited for and coordinated activities and responsibilities of over 100 volunteers• After soliciting participant feedback from participants, identified need for larger event space; implemented location change, improving experience for participants • Help with outreach efforts in filling hundreds of roles for all aspects of volunteer recruitment



Mayflower Textiles Inc.

• Customer Success Coordinator

  • May 2009 - Oct 2017

  Member of team responsible for creating custom home furnishings in faced paced, deadline driven work place. Served as acting manager as necessary, directed support staff as priorities change. Interacted with customers, maintained inventory supply and provided new hire training. Member of team responsible for creating custom home furnishings in faced paced, deadline driven work place. Served as acting manager as necessary, directed support staff as priorities change. Interacted with customers, maintained inventory supply and provided new hire training.



Medfield Coalition for Public Education

• Co-President and Board Member

  • Jun 2007 - May 2010

  The Medfield Coalition for Public Education (MCPE or “The Coalition”) is an independent, non-profit organization funded to provide system-wide support and academic enrichment for the Medfield Public Schools, with particular attention to academic needs that exceed the parameters of the school budget.Co-President 2009 – 2010Board of Directors 2007 – 2010• Oversaw all aspects of running The Coalition including leading two different fundraisers – Entertaining 4 Education, a grass-roots community fundraiser, and the annual Spelling Bee, which together raised $50k• Managed distribution of charity funds raised through competitive grants process• Managed Annual Appeal Process for MCPE, including targeted mailing of annual newsletter to 3,000 households, resulting in $10k profit



Medfield Schools Scrip Program

• Co-Chair, Purchaser, Memorial School Box Representative

  • Jul 2002 - Jun 2006

  • Co-Chair for Medfield Schools Scrip Program (MSSP), a district-wide school fundraiser which during my tenure raised $30k annually• Prepared presentations for parents at school meetings, developed outreach materials to bring awareness to the program, improved efficiency of spreadsheets used in ordering and oversaw all roles required to ensure continuous operation • Co-Chair for Medfield Schools Scrip Program (MSSP), a district-wide school fundraiser which during my tenure raised $30k annually• Prepared presentations for parents at school meetings, developed outreach materials to bring awareness to the program, improved efficiency of spreadsheets used in ordering and oversaw all roles required to ensure continuous operation



Target

• United States
• Retail
• 700 & Above Employee

• Project Coordinator

  • Jan 1998 - Aug 2000

  • Managed the design, testing, and implementation of a Common Collection system which resulted in improved collector efficiency• Served as a liaison between the IS development team and collection’s managers to ensure that the system design met business needs• Coordinated the activities of a 15+ person team which included a testing team, project administrators, and IS support contacts• Developed and executed test plans for system conversion, fixes and enhancements, resulting in improved conversion logic and ensured upgrades functioned as expected• Managed the redesign of rules and logic for collection information on monthly statements, completing a critical task needed for conversion; participated in overall statement redesign which produced a statement which was easier to understand, according to customer focus groups• Managed all aspects of collection’s reporting including converting existing reports with accurate data and creating new reports based on user needs; these reports allowed for accurate forecasting and adjusted collection strategies

• Collections Supervisor

  • Jul 1994 - Jan 1998

  • Directly responsible for supervising and training 20 collectors in order to ensure quality collection practices• Created incentive plans to motivate associates to accomplish personal and departmental goals• Prepared monthly dollars collected forecasts and delivered commitments• Monitored compliance with Target’s policies, as well as state and federal collection regulations• Completed special projects which included coordinating with outside vendors and implementing new programs• Chosen as member of the committee to research and write numerous sessions for the training of all new collectors hired for the consolidation of Mervyn’s, Dayton’s and Target