Susanti Ongko

Business Strategy Analyst at SmartBite
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Contact Information
Location
Jakarta, Indonesia, ID
Languages
  • English Full professional proficiency
  • Mandarin Elementary proficiency
  • Indonesian Native or bilingual proficiency
  • Hokkien Native or bilingual proficiency

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Experience

    • Singapore
    • Food and Beverage Services
    • 1 - 100 Employee
    • Business Strategy Analyst
      • Feb 2023 - Present

      • Collaborate with the Management team to develop growth initiatives for the company • Prepare documentation of the company's operating model and governance framework • Conduct market research to analyze the landscape and identify opportunities • Design and monitor Key Performance Indicators (KPIs) that align with the business strategy • Prepare comprehensive reporting materials to track and communicate progress toward business objectives • Prepare materials to support business development Show less

    • France
    • Market Research
    • 700 & Above Employee
    • Project Support Executive
      • Aug 2022 - Feb 2023

      • Led in-depth interviews and focus group discussions and drafted reports for interim and final resorts to be presented to clients by consultants • Conducted research, data processing, data visualization and analysis across various industries to address clients' needs. • Led in-depth interviews and focus group discussions and drafted reports for interim and final resorts to be presented to clients by consultants • Conducted research, data processing, data visualization and analysis across various industries to address clients' needs.

    • Malaysia
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Aug 2021 - Dec 2021

      • Conducted desktop research and compiled public data• Performed data entry tasks• Conducted references checks and formatted documents• Created data visualizations• Followed up and managed databases using Excel

    • Secretary of Student-Staff Liaison Committee at Monash University Malaysia
      • Jan 2021 - Dec 2021

      • Prepare meeting minutes and disseminated business papers to all SSLC members• Set up meetings and filtered the agendas to be brought up by the board• Coordinated with the school of business representative and the chairman of the SSLC to ensure that all actions taken at the meeting were successfully implemented

    • International Business Management Major Representative
      • Jan 2021 - Jul 2021

      • Handled and assisted with student queries• Acted as a bridge between the student body and teaching staff of International Business Department when issues arose• Moderated events and assisted in event preparation for the student body• Participated in Student-Staff Liaison Committee to enforce policies and inform the student body of updated rules and regulations

    • Year 1 Representative of Monash University Student Association from School of Business
      • Jul 2020 - Dec 2020

      • Handled and assisted with student queries• Participated in a buddy program to guide first-year students through their first semester• Moderated events and assisted in event preparation for the student body• Participated in the Student-Staff Liaison Committee to enforce policies and inform the student body of updated rules and regulations

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Social Media Marketing Intern
      • Jun 2019 - Oct 2019

      • Created content, including text posts, videos, and images, for the #ByebyediabetesIndonesia campaign • Promoted the blood glucose monitoring system through the campaign content • Scheduled social media posts and interacted with customers to address inquiries • Kept track of data and analyzed the performance of social media campaigns • Collaborated with colleagues from across marketing departments to ensure the right content was targeted toward the right audience • Created content, including text posts, videos, and images, for the #ByebyediabetesIndonesia campaign • Promoted the blood glucose monitoring system through the campaign content • Scheduled social media posts and interacted with customers to address inquiries • Kept track of data and analyzed the performance of social media campaigns • Collaborated with colleagues from across marketing departments to ensure the right content was targeted toward the right audience

Education

  • Monash University Malaysia
    Bachelor's degree, Business
    2019 - 2022

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