Experience

Paragon Customer Communications (Previously RRD UK)
• United Kingdom
• Marketing Services
• 1 - 100 Employee
• Client Account Manager

  • May 2017 - Present

Box Hammond Ltd
• Account Manager

  • Oct 2016 - 2017


KMB

• Iran
• International Trade and Development

• KMB Account Manager | Appointment Setting Genius!

  • Nov 2002 - 2016

  My role as an Account Manager is to plan and proactively project manage the running of a client’s telemarketing campaign on a day to day basis ensuring objectives, targets, budgets and deadlines are met as well as communicating with clients as their key contact and developing the client relationship to ensure on-going activity. • IT and computer literate – Comprehensive skills in MS Word, Excel and PowerPoint. CRM experience includes MS CRM, Siebel, Salesforce, Satuit, & ACT! • Problem solving • Data management / Data specialist • Customer retention/Identifying potential new clients and business opportunities • Presentation skills • Marketing brief and script writing • Training – telemarketing skills • Project implementation/Execution/Delivery • Budget management • Commercially and financially aware • Good administration and organisational skills • Management of large corporate accounts. Sectors include Education, Finance and Insurance, Fleet, Construction, IT amongst others • People management • Appointment Setting • Lead Generation • Profiling • List Cleansing Show less