Experience

CredTech Consulting LLC.
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Founder & CEO

  • Mar 2023 - Present

Spring Oaks Capital, LLC
• United States
• Financial Services
• 1 - 100 Employee
• Director Of Business Development

  • Mar 2022 - Present


Starmark Financial

• Financial Services
• 1 - 100 Employee

• Co-Founder and President

  • Jan 2021 - Feb 2022

  Starmark Financial LLC. a National Debt Buyer Starmark Financial LLC. a National Debt Buyer



NCB Management Services, Inc.

• United States
• Financial Services
• 100 - 200 Employee

• Chief Operating Officer

  • Nov 2016 - Dec 2020

• Senior Vice President Operations

  • Jan 2010 - Dec 2016

  NCB Management Services, Inc. has been buying and collecting consumer debt on a large-scale and national basis for nearly 20 years. We are trusted by some of the most recognized banking brands in the country. Our operational capabilities and experience have made us very competitive in this vertical.Strong funding sources through bank credit facilitiesExceptional compliance track recordExperienced National Debt BuyerBuy & Hold StrategyAggressive Acquisition PlansVice President of Loss Mitigation-Manage Our entire Purchase PortfolioParticipate in the Buying of our portfolio'sAccess Performance on the Portfolio'sBuilding a brand that is superior to none Customer centric base that is our primary focus Team Building Performance is our objective with compliance being just as importantCollection Industry continues to evolve and up-training is just as important with new regulatory demands. Managing our Supervisor TeamWe are coaches - Coaching a team isn't just showing up at the game. We take personal accountability. We build people that care about coming to work and helping people who are struggling with debt. We want to be a part of the solution not the problem. Our team knows with a strong work ethic and passion we can build NCB's brand for years to come. Show less

• Vice President of Loss Mitigations

  • Nov 2005 - Dec 2010

• Senior Sales Executive and Operations

  • Nov 2000 - Dec 2008

  NCB Management Services, Inc. is a national collection agency successfully providing debt management services to major financial institutions. Founded in 1994, NCB has developed into one of the top performing agencies by combining both reputation and reliability to deliver consistent results. NCB blends its expertise, tenured staff, and technology with its hands-on management philosophy to deliver superior results that produce increased recovery of delinquent accounts. Through NACC, the debt purchasing arm, the NCB group of companies can offer maximum flexibility to banking clients who may need to adjust their recovery and collection strategies as the market changes. Senior Sales Executive-Direct Sales ProcessesParticipated in intensive coaching/mentoring trainingContinue to protect current client base including Fortune 500Continue to maintain customer relationships with all levels of management, including "C" level.Operations- Maintained Top Collection Performance along with sales Trained new hires on all facets of collectionsImplemented processes for performance trainingCreated work standards that increased recovery performance by 50%Developed reporting and recovery metricsRecruited top performing collectorsManaged Collection teams for our Debt Buying ProjectManaged Collection teams for our Contingency GroupCollections- Collecting on all facets of the banking and commercial industryIncreased collections and benchmarks by 85%Consistent top collector Show less



Allied Bond and Collection Agency/ OSI

• Operations

  • Dec 1989 - Nov 2000

  Senior Collector/Trainer- Trained new hires on all facets of collections Trained executive level managers on collection best practices Maintained gross collections above $100,000.00 Maintained top performer position for 5 years Collector- Negotiated debt for best possible arrangement Maintained 85% payment ratio Skip-traced and located customers Built and maintained post dated check file Senior Collector/Trainer- Trained new hires on all facets of collections Trained executive level managers on collection best practices Maintained gross collections above $100,000.00 Maintained top performer position for 5 years Collector- Negotiated debt for best possible arrangement Maintained 85% payment ratio Skip-traced and located customers Built and maintained post dated check file