Susi Neher

Program Manager at Operation Fistula
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Location
London, England, United Kingdom, GB
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency

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Experience

    • United Kingdom
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Program Manager
      • Apr 2022 - Present

      Overseeing the global expansion of a performance-based funding program, supporting fistula surgeons in over 20 countries. Supporting the Global Implementation Team, based in Madagascar, in finalising a replicable, holistic model for fistula care. Contributing to and leading on several research projects, including the development of a Quality of Life tool specific to obstetric fistula, and options for the alternative management of inoperable fistula. Wearing any necessary hat to help the organisation achieve its mission to end fistula for every woman, everywhere.

    • Program Coordinator
      • May 2021 - Apr 2022

      Led the implementation and scale-up of a global program to deliver funding directly to fistula surgeons operating outside of mainstream support. Developed and executed a research program on Quality of Life in obstetric fistula patient populations (building on a dissertation completed at the University College London EGA Institute for Women's Health). Provided support to the Analytics Team in the dissemination of information to partners and donors.

    • Programs & Operations Associate
      • May 2019 - Apr 2021

      Supported on program design, implementation and analysis, and development materials and internal systems for the launch of a new global program. Created novel internal systems to improve operational capacity across the organisation, including building a new informational management system. Utilised past experiences in small- and medium-sized nonprofits to contribute to a small team on several major projects.

    • Ghana
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Chief Operating Officer
      • Sep 2018 - Mar 2019

      Provided the leadership, management and vision necessary to ensure that Cocoa360 has the proper operational controls, administrative and reporting procedures, people and systems in place to effectively grow and to ensure financial strength and operating efficiency Provided the leadership, management and vision necessary to ensure that Cocoa360 has the proper operational controls, administrative and reporting procedures, people and systems in place to effectively grow and to ensure financial strength and operating efficiency

    • Rwanda
    • Non-profit Organizations
    • 1 - 100 Employee
    • Managing Director
      • Jul 2017 - Jul 2018

      -Ensured the smooth functioning of the US office and compliance with regulations with America and Rwandan requirements -Built and maintained the Operations and Human Resources systems across the US and Rwanda offices; performed routine systems overviews -Managed the HR processes across the organization, including recruitment and hiring processes, and developed and implemented policies related to HR in both offices -Directly oversaw the US Operations Manager, US Operations Associate, and US Development & Communications Associate in the US office-Supported the Development & Communications Team on US-based grant reporting and applications, as well as proposals for in-country (Rwanda) funding-Managed all Donor Stewardship processes for the US and Rwanda offices, including curation of the donor database and building relations with individual donors and private foundations-Oversaw US finance, including managing the US Finance & Operations Intern, reviewing monthly management reports, and working closely with the Finance Manager in Rwanda -Served as the point person for information exchange in the US office, and managed-up information to the Executive Director and Board of Directors (based in Boston)-Cheerfully and humbly completed any and all necessary tasks to ensure that the organization can function at its highest capacity

    • US Operations Associate
      • Jun 2016 - Jun 2017

      -Identify and advocate for US office needs and seek the most economical and effective solutions for areas of need, such as financial expertise, insurance, and online tools -Manage relationships with US-based partners, consultants, and merchants-Coordinate the procurement of goods and materials for the Rwandan program team, and arrange for their transport to Rwanda -Manage organizational systems, including Google Drive and Trello, and identify ways to strengthen inter-office communication and collaboration-Manage on boarding of new team members, US-based volunteers, and interns -Assist with logistics and planning around team travel-Assist and lead in areas of administrative support

    • United States
    • Research Services
    • 1 - 100 Employee
    • Intern
      • Jun 2015 - Jun 2016

      -Researched topics related to gender and security, with a focus on United Nations Security Council Resolution 1325-Wrote feminist gender analyses on United Nations Security Council resolutions to be published by the Working Group on Women, Peace and Security-Served as the liaison between the intern cohort (approximately 25 interns) and the permanent staff; managed the interns' weekly schedules and weekly updates on work progress-Led a team of interns to collect information from relevant Listservs, and then curated the monthly Digest, which was disseminated to a large email audience each month

    • Office Assistant
      • Sep 2013 - Jun 2016

      -Manage day-today tasks required to run an academic office, including filing, faxing and making copies-Schedule student appointments with academic advisors via telephone-Maintain email correspondence with students and professors-Welcome current and prospective students to the office -Manage day-today tasks required to run an academic office, including filing, faxing and making copies-Schedule student appointments with academic advisors via telephone-Maintain email correspondence with students and professors-Welcome current and prospective students to the office

    • Intern
      • Mar 2015 - May 2015

      -Researched topics related to migration, i.e. credential recognition and global youth mobility-Created documents for working group meetings-Assisted Programme Officers in responding to requests from the organization's member states and compiling information for future reference-Attended an international meeting in Ottawa to support IGC staff and take notes -Researched topics related to migration, i.e. credential recognition and global youth mobility-Created documents for working group meetings-Assisted Programme Officers in responding to requests from the organization's member states and compiling information for future reference-Attended an international meeting in Ottawa to support IGC staff and take notes

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Student Researcher
      • Jul 2014 - Aug 2014

      -Completed coursework in public health and issues directly related to the local community, including culture and environment-Completed a directed research project that examined the closure of the Imbirikani Health Clinic and its effects on the health seeking behavior of the people of the Imbirikani Group Ranch-Developed skills in experimental design, hypothesis testing, data gathering and analysis, and presenting results to diverse audiences -Completed coursework in public health and issues directly related to the local community, including culture and environment-Completed a directed research project that examined the closure of the Imbirikani Health Clinic and its effects on the health seeking behavior of the people of the Imbirikani Group Ranch-Developed skills in experimental design, hypothesis testing, data gathering and analysis, and presenting results to diverse audiences

    • Intern
      • Jun 2013 - Aug 2013

      -Designed and led programs for youth and adults participating in a transitional housing program at the Sixth Street Shelter, a subset of a local nonprofit organization, Community Action Committee -Assisted in the day to day tasks required to run a nonprofit office, including answering phones, maintaining waiting lists for residents, and other basic tasks -Observed case worker meetings-Organized and carried out activities in the Family Resource Center, including an end-of-summer event called "Day of Beauty" for long-term residents, focusing on personal well-being and self-esteem

Education

  • UCL
    Master of Science - MSc, Women's Health
    2019 - 2020
  • Boston University
    Bachelor's Degree, International Relations, African Studies
    2012 - 2016
  • The School for Field Studies
    Public Health
    2014 - 2014
  • Saucon Valley High School
    High school diploma
    2008 - 2012

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