Susanne Mauermann

Managing Partner & Founder M-Powr Team GmbH at M-Powr Team GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Hamburg, Hamburg, Germany, DE
Languages
  • Spanish -
  • French -
  • Englisch Professional working proficiency

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Experience

    • Germany
    • Business Consulting and Services
    • 1 - 100 Employee
    • Managing Partner & Founder M-Powr Team GmbH
      • Jan 2017 - Present

      B2B-Experten für Vertrieb, Marketing und Business Development B2B-Experten für Vertrieb, Marketing und Business Development

    • Germany
    • Utilities
    • 200 - 300 Employee
    • B2B Marketing ad interim
      • Jan 2022 - Present

    • Germany
    • Retail
    • 500 - 600 Employee
    • Programm Management
      • Aug 2021 - Dec 2021

      Program Management Office / Reorganisation Knowledge Management Program Management Office / Reorganisation Knowledge Management

    • Germany
    • Online Audio and Video Media
    • Partner
      • Jan 2021 - Dec 2021

      Wir zeigen, wie B2B-Unternehmen erfolgreicher werden, neue Interessenten gewinnen, ihre Kunden begeistern und für Talente attraktiv werden. Unsere Themen sind Digitalisierung, der Wandel vom produkt- zum kundenorientierten Ansatz und die Veränderung von Organisationen. Simply B2B! Wir zeigen, wie B2B-Unternehmen erfolgreicher werden, neue Interessenten gewinnen, ihre Kunden begeistern und für Talente attraktiv werden. Unsere Themen sind Digitalisierung, der Wandel vom produkt- zum kundenorientierten Ansatz und die Veränderung von Organisationen. Simply B2B!

    • Germany
    • Retail
    • 500 - 600 Employee
    • Senior Consultant Knowledge Management (ad interim)
      • Mar 2018 - Nov 2019

      Market Knowledge (YouGov, Statista, Quantilope), Best Practice Clubs analog & digital, O365 Market Knowledge (YouGov, Statista, Quantilope), Best Practice Clubs analog & digital, O365

    • Interim Manager & Consultant
      • Sep 2013 - Dec 2016

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Head of Advertising
      • Jun 2012 - Aug 2013

      • Responsible for marketing the digital German Vodafone inventory mobile and online inventory • Development and control of mobile and online advertising business models within different marketing channels (Display, Direct Marketing,etc.) and of their strategic advancement in coordination with the Vodafone Group (UK) in revenue and margin • Implementation and supervision of marketing partners and outsourcing service providers for advertising

    • Senior Manager Advertising & Partnermanagement
      • Dec 2007 - Jul 2012

      • Implementation and supervision of marketing partners and outsourcing service providers for advertising and app development• Responsibility for the development and marketing of Vodafone-branded apps portfolio• Establishment and development of all relevant distribution and finance/controlling processes for product launch and maintenance in the life-cycle• Implementation of the CRM Systems SalesForce.com for the decentralized key account distribution

    • Senior Manager Sales Steering
      • Jan 2006 - Nov 2007

      • Overall distribution responsibility for efficient and effective processes in client and prospect management as well as their constant optimization for more than 400 sales representatives• Conception and implementation of an outbound call center for small and mid-sized businesses “Telefarming”• Management of interdisciplinary work groups on the department manager level regarding business process analysis and optimization• Budget control and management of 50 Million Euro for the main department with SAP• Coordination and expert leadership of centralized internal sales units for all eight branch offices in the fields of “Order Management” and “Sales Support” Show less

    • Business Consulting and Services
    • 700 & Above Employee
    • Manager Enterprise Risk Services
      • Jun 2002 - Dec 2005

      e-Commerce • Restructuring of the European customer support of a worldwide operating online auction house; actual status analysis, development and implementation of target processes in project management responsibility Telecommunication (selected projects) • Design and documentation of business processes and of the internal control system as well as the implementation of a self-assessment tool for the implementation of the Sarbanes-Oxley Regulations (SOX) in project management responsibility • Diverse system and process audits inter alia for prepaid, postpaid and interconnection accounting, merchant provisioning, enterprise resource planning, and mobile payment for mobile telephone network operators, service providers and fixed line providers Show less

    • Professional Services
    • 700 & Above Employee
    • Associate
      • May 2000 - May 2002

      • Diverse system and process analyses of rating, billing and customer care systems and processes in the telecommunications sector • Quality assurance of the project regarding the euro conversion of the system topography for a mobile network provider • Development and risk assessment of changeover scenarios as well as analysis and assessment of affected business processes for the prepaid and postpaid sector • Diverse system and process analyses of rating, billing and customer care systems and processes in the telecommunications sector • Quality assurance of the project regarding the euro conversion of the system topography for a mobile network provider • Development and risk assessment of changeover scenarios as well as analysis and assessment of affected business processes for the prepaid and postpaid sector

Education

  • University of Bradford
    MBA, Change Management, Mergers, Service Marketing
    2005 - 2007
  • University of Hamburg
    Change Management Coach, Change Management
    2019 - 2020
  • Leibniz Universität Hannover
    Diploma in Economies, Corporate management & organisation, strategic marketing, controlling
    1994 - 2000
  • European Business School Oestrich-Winkel
    Executive Education, Sales & Marketing Excellence
    2011 - 2012
  • Technische Universität Kaiserslautern
    Adult Education & Change Management
    2008 - 2011
  • Oncampus
    Certificate, Social Media
  • Schulz von Thun Institut für Kommunikation
    Coach in Ausbildung, Coachingmethoden nach Schulz von Thun
    2023 -

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