Susanne Mühring

Project Manager at M2Call
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen, Capital Region, Denmark, DK
Languages
  • English Native or bilingual proficiency
  • Danish Native or bilingual proficiency
  • German Professional working proficiency

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Rebecca Szeinwald

I had the pleasure of working with Susanne on a partner management program for close to a year at iMDsoft. Susanne is wonderful to work with and has exceptional project management skills. Above all, I was impressed with Susanne's ability to command a room and get people on board with ideas - even people who were initially on completely different pages. She is dedicated, self-motivated, methodical and very capable. Susanne is not only a reliable and forward-thinking project manager but also an inspiring team player. Susanne really knows how to move a project forward. As a team member or a leader, Susanne earns my highest recommendation.

Henrik Olesen

Susanne is a great colleague that works with enthusiasm, sense for structure and details. No task is to small, Susanne attacks every challenge and work tasks with a smile and returns a quality result.

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Credentials

  • ADaM, BRIDG and SDTM Basics
    CDISC
    Apr, 2017
    - Nov, 2024
  • Scrum Master
    Scrum.org
    Apr, 2017
    - Nov, 2024
  • PRINCE2
    -
  • Scrum Product Owner
    -

Experience

    • Denmark
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Project Manager
      • Feb 2023 - Present

    • Owner/Founder
      • Feb 2014 - Present

      As Interim Consultant and Senior Project Manager I have extensive experience working with international companies and organizations within Pharma, Healthcare and IT. I contribute with 20+ years of international experience within IT project -, program - and portfolio management, hereunder strong experience in the various methods and processes within business analysis, project planning, executing and reporting on complex and challenging projects, contributing effectively to the existing customer facing methodologies and thus ensuring the most efficient practices. In addition to strong communication skills, both across different cultures and levels of technical knowledge, I possess strong work ethics and delivers upon agreed goals. I am an engaged people manager, able to ensure best use of resources on projects and tasks. This to the benefit of both project, and project team members. I am a strong communicator, and experienced bridge-builder between technical and non-technical personnel. Working as a consultant and project/programme manager I approach the tasks at hand with an agile mind-set, enabling me to adapt to the challenges and changes presented when completing projects according to the planned progress. Being process oriented, I have successfully implemented methodologies for both project completion and general work processes at different organizations, including documentation through SOP’s and WI’s. Specialties: • Program – and project management • Vendor selection • Business analysis • Contract negotiation • Project methodology • Healthcare IT • Medico Tech • Certified SCRUM Product Owner • Certified PRINCE2 Foundation • Certified MSP Foundation Show less

    • Denmark
    • Manufacturing
    • 700 & Above Employee
    • Project Management Consultant
      • Sep 2022 - Jan 2023

    • Denmark
    • Pharmaceutical Manufacturing
    • 400 - 500 Employee
    • Program Manager
      • Jan 2021 - Feb 2022

      As interim Program Manager I am the primary responsible for the upgrade and installation of a new laboratory system, including extensive data migration, whilst the project is underlying strict pharma regulations As interim Program Manager I am the primary responsible for the upgrade and installation of a new laboratory system, including extensive data migration, whilst the project is underlying strict pharma regulations

    • Denmark
    • Building Materials
    • 700 & Above Employee
    • IT Portfolio Manager
      • Mar 2020 - Nov 2020

    • Interim PMO and IT Delivery Manager
      • Mar 2020 - Nov 2020

      As interim IT Delivery Manager I had the responsibility for implementing a new Project Management Office, hereunder:• Development and implementation of processes and governance to handle project deliveries and reporting for senior management• Overall responsible for project budgets. Selected results:• Implemented new PMO, including associated processes, project visualization and reporting• Managed ERP development, including both internal and out-sourced development teams• Managed 3rd party vendor relations, including vendor selections on new implementations • Managed initial planning and vendor selection on GDPR project. Show less

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Channel Partner Programme Manager
      • May 2019 - Mar 2020

      As Channel Partner Programme Manager I had the following primary areas of responsibilities and tasks:• Managing the build and implementation of a new strategy moving the sales organisation from direct sales to a partner programme. • Development of new strategy and the associated programme as well as delegation of projects and reporting to executive management.Selected results:• Successfully defined and documented the strategy for the new organization• Completed the programme for the implementation of the strategy – including project executions and establishing KPI’s Show less

    • Customer Success Manager
      • Jun 2017 - May 2019

      As Customer Success Manager I had the following key responsibilities and tasks:• Managing the installation of a new Patient Data Management System (PDMS) in the Nordic countries• Managed teams of system architects, technical integration teams and clinical staff, all situated in the Middle East.• Workflow optimization and ensuring delivery of the most beneficial and effective solution as well as handling all from procurement to documentation and handover to support. Selected results:• Settled contract mediations both technically and financially Show less

    • Denmark
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Project Manager - Consultant
      • Oct 2016 - Jul 2017

      As Senior Project Manager my primary area of responsibility was consultancy in Pharma, hereunder: • Managing the development and implementation of projects in the pharmaceutical industry related to regulatory affairs, and included documentation required for compliance. Selected results: • Managed and completed 3rd party development project at large customer in the pharmaceutical industry HERAX assist pharmaceutical companies by combining R&D operational knowledge, technologies and project methodology. We optimize their processes and support these with the use of IT. We are dedicated to create value for our clients through methodic project analysis, planning and implementation focused on time, budget and quality. Show less

    • Denmark
    • Telecommunications
    • 1 - 100 Employee
    • Project Director
      • Jan 2015 - Jun 2016

      As Project Director I was responsible for development and implementation of project portfolio, hereunder managing team of 3 Project Managers. Selected results: • Successfully reorganisation of the project team • Implementation and managing the role of SCRUM product owner on all internal development projects • Implementation of project methodology • Reorganisation of project organisation to support the business As Project Director I was responsible for development and implementation of project portfolio, hereunder managing team of 3 Project Managers. Selected results: • Successfully reorganisation of the project team • Implementation and managing the role of SCRUM product owner on all internal development projects • Implementation of project methodology • Reorganisation of project organisation to support the business

    • Denmark
    • Government Administration
    • 700 & Above Employee
    • Interim Consultant
      • Feb 2014 - Sep 2014

      As Consultant working at a local authority/public institution my primary areas of responsibilities were consulting, managing procurement and implementation planning of Office 365 within the whole organization. As Consultant working at a local authority/public institution my primary areas of responsibilities were consulting, managing procurement and implementation planning of Office 365 within the whole organization.

    • Denmark
    • Software Development
    • 1 - 100 Employee
    • Deployment Manager/Bid Manager
      • 2012 - Aug 2013

      Responsible for implementation projects and bid management achieving the following selected results: • Managed incoming RFI/RFP/RFQ’s • Single point of contact for existing customers Responsible for implementation projects and bid management achieving the following selected results: • Managed incoming RFI/RFP/RFQ’s • Single point of contact for existing customers

    • Denmark
    • Telecommunications
    • 1 - 100 Employee
    • Projekt Chef
      • Dec 2010 - Oct 2012

      • Responsible for development and implementation project portfolio. • Management of project management team of 3. Executive contact - VIP business partners Selected results: • Organized and implemented organisational structure for the project team • Implemented project methodology • Responsible for development and implementation project portfolio. • Management of project management team of 3. Executive contact - VIP business partners Selected results: • Organized and implemented organisational structure for the project team • Implemented project methodology

    • Hospitals and Health Care
    • 700 & Above Employee
    • Program Manager
      • Jun 2008 - Apr 2010

    • Program Manager
      • May 2008 - Jan 2010

      Managing the complete IT programme portfolio at Rigshospitalet. Developed and maintained project management methodology. Ensuring compliance between ongoing projects, and monitoring projects from business case review to closure, documentation and handover to support. Responsible for continuously reporting sta-tus to the hospital executive management team.Specific achievements during my employment:• Implemented new project methodology• Implemented new action plan for ongoing projects• Reported on projects to senior executive team Show less

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • IT Cluster Manager - Nordic
      • Feb 2007 - Jun 2008

      Manufacturing company, producing various detergents: Managing the IT department at Nordic level, including a team of 8 employees located in Denmark and Sweden. Responsible for projects, infra-structure, and strategic development of IT to support the organization. Specific achievements during my employment: • Developed and implemented IT strategy • Developed and implemented employee development plan • Reorganised the IT department to fit new international organization strategy Manufacturing company, producing various detergents: Managing the IT department at Nordic level, including a team of 8 employees located in Denmark and Sweden. Responsible for projects, infra-structure, and strategic development of IT to support the organization. Specific achievements during my employment: • Developed and implemented IT strategy • Developed and implemented employee development plan • Reorganised the IT department to fit new international organization strategy

    • Software Development
    • 1 - 100 Employee
    • Project Manager
      • 2004 - 2007

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Support Manager
      • 1996 - 2003

    • Norway
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Salgs Konsulent
      • 1996 - 1997

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