Experience

Wiener Linien

• Austria
• Urban Transit Services
• 500 - 600 Employee

• Haubtabteilungsleiterin Betrieb Gesamtverkehrsnetz

  • Aug 2023 - Present



Austrian Airlines

• Austria
• Airlines and Aviation
• 700 & Above Employee

• Vice President Ground Operations & Nominated Person Austrian Airlines

  • Mar 2020 - Jul 2023

  Ensuring compliant Ground & Cargo Operations according to EASA-OPS and other applicable governing rules including the related liaison with the responsible authorities. Responsible for a safe and secure Ground Operations according to safety levels set forth by the Safety Manager and supervising Ground & Cargo Operations by defining, maintaining and continuously improving a management & supervision system, handling processes, training programs, a documentation as well a communication system to ensure that the respective duties and responsibilities can be executed. Show less

• Senior Director Operational Steering and Support

  • Jul 2016 - Feb 2020

  Responsible for the worldwide coordination, monitoring and steering of all station-relevant ground operations of Austrian, its handling partners and all customer airlines at the HUB VIE. The focus is on punctuality, customer satisfaction and profitability. Traffic management includes active steering, controlling and specialized partner management in ongoing operations with the objective of continuous improvement of ground processes. Additionally, the responsibility for the provision of all IT systems relevant for passenger handling, the cleaning of the entire Austrian fleet and all communications within Austrian Ground Operations lies with this division. Show less

• Deputy Vice President Ground Operations

  • Feb 2016 - Feb 2020

• Senior Director Ground Services and Performance Management Austrian

  • Jul 2016 - Mar 2019

  The main tasks include the harmonization of quality standards to improve key figures and measurability within the Lufthansa Group, the definition of station-relevant annual quality targets, the monthly publication of the Ground Ops Performance Report, the implementation of regular performance dialogues for continuous improvement of relevant operational key figures (root cause analysis, definition of measures, review) as well as the evaluation of service level agreements.

• Deputy Nominated Person Ground Operations

  • Feb 2016 - Jun 2018

  Ensuring on behalf of the Nominated Person Ground Operations compliant Ground & Cargo Operations according to EASA-OPS and other applicable governing rules including the related liaison with the responsible authorities. Responsible for a safe and secure Ground Operations according to safety levels set forth by the Safety Manager and supervising Ground & Cargo Operations by defining, maintaining and continuously improving a management & supervision system, handling processes, training programs, a documentation as well a communication system to ensure that the respective duties and responsibilities can be executed. Show less

• Director Station Management International

  • Aug 2014 - Jun 2016

  Responsible to ensure a safe, efficient, stable, punctual, customer-oriented and economic operation of all aircraft and passenger handling activities worldwide.

• Head of Area Management Europe

  • Sep 2012 - Jul 2014

  Responsible to ensure a safe, efficient, stable, punctual, customer-oriented and economic operation of all aircraft and passenger handling activities in Europe.



Lufthansa Group

• Germany
• Airlines and Aviation
• 700 & Above Employee

• Vice President HUB Airlines Austria

  • Mar 2020 - Jul 2023



Swiss International Air Lines

• Switzerland
• Airlines and Aviation
• 700 & Above Employee

• Station Manager

  • Oct 2005 - Jan 2013

  Responsible Manager for 4 daily flights. Responsible Manager for 4 daily flights.



Lufthansa

• Germany
• Airlines and Aviation
• 700 & Above Employee

• Regional Station Manager Austria

  • Feb 2010 - Nov 2012

  Responsible for daily operation of up to 51 flights on 6 locations.

• Station Surveillance & Flight Manager

  • Mar 2008 - Jan 2010

• Ticketing Agent

  • Mar 2007 - Feb 2008



Swissport

• Switzerland
• Airlines and Aviation
• 700 & Above Employee

• Deputy General Manager

  • Jul 2006 - Feb 2007

• Customer Service Manager

  • Apr 2005 - Jun 2006

• Assistant to the CEO

  • Nov 2003 - Mar 2005