Susanne Jackson

Director of Finance at Sunshine School & Development Center
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • German Native or bilingual proficiency

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Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Director of Finance
      • Oct 2021 - Present

  • The Elizabeth Richardson Center
    • Greater Fayetteville, AR Area
    • Chief Financial Officer
      • 2017 - Oct 2021

      Presents Finance and Budget reports to the Board Finance Committees and the Treasurer and preparation of ADHOC reporting upon request. •Implements adherence to financial/legal guidelines and in-house policies to maintain the company’s legality, corporate by-laws, and business ethics. •Reviews organizational and program specific metrics along with finance/budget reports and supports strategies to maintain a sustainable organization. •Prepares and presents Finance and Budget reports to the Board Finance Committees and the Treasurer. •Reviews new initiatives that improve the financial effectiveness of ERC and makes recommendations to the Board of Directors when applicable. •Builds effective relationships with the stakeholders of ERC •Reviews and monitors all contracts for adherence to payments and budget. •Prepares Financial Statements, Balance Sheet, budgets and other reports associated with Accounting processes and controls. •Prepares Financial Analysis and presents to stakeholders and board of Directors. •Prepares all audit related schedules and documents for all financial audits. •Prepares and submits all Retirement Plan related payments. •Communicates and assists senior management with all issues related to finance. •Manages day-to-day operations of Accounting including A/R, A/P, P/R, billing, medical claims, client accounts and cash management. •Provides executive oversight of finances to ensure alignment with mission, goals, and image of ERC •Builds key relationships with funding and donor resources •Monitors finance policy and develops modifications to policy language where needed. Provides Board of Directors with recommendations for policy changes •Identifies leadership and management potential to support effective succession planning. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Manager II GSS-NA GA Accounts Payable
      • 2012 - 2016

      • My team was lifted and shifted to join Accounting Services in GSS-NA in 2015• Managed AP Controls Team in continuous improvements, for 4 straight Quarters of successful compliance of SOX Testing, 100% timely PBC delivery, 95% Compliance on Account Reconciliations, successful Business Continuity plan implementation and testing, and 17% YOY increase in Associate Engagement Scores (FY13). • Executed a detailed strategic and tactical plan, to sustainably reconcile Accounts Payable accounts and rollout of the new balance sheet reconciliation project(ABS).• Successfully collaborated with internal and external customers to complete the project and to address opportunities for process improvements. • Effectively managed, trained and motivated a team of associates and outside consultants, provided growth opportunities, mentoring and culture exposure.• Analyzed metrics and presented project strategy and progress reports to all stakeholders.• Leading research and account adjustment process and working with the A/P Controls team.• Improved reconciliation compliance for critical AP accounts.• Leading research and balance sheet account compliance projects working with all stakeholders company wide. Show less

    • Tactical Project Manager-Special Project-
      • 2011 - 2012

      • Built, structured and managed a Project Team to reconcile a critical high volume cash disbursement account.• Developed and executed a detailed strategic and tactical plan to sustainably reconcile the account.• Obtained full support of internal and external customers to complete the project and to address opportunities for process improvements. • Managed, trained and motivated a team of associates and outside consultants, provided growth opportunities, mentoring and culture exposure.• Implemented and used a new cash reconciliation tool (ReconNET) and thus enabled at true one to one transaction matching.• Developed a Standard Operation Procedure and trained account reconciler to assure a stable reconciliation process going forward.• Created metrics and presented project strategy and progress reports to all stakeholders.• Collaborated research and account adjustment process and working with the A/P Controls team.• Completed the project ahead of schedule and saved the company over $157 million. Show less

    • Team Lead II
      • 2010 - 2011

      • Managed the Projects Team as part of the Financial Recovery Services Team (FiRST). • Established buddy, mentoring and on-boarding culture along with increasing the number of associates with IDPs in order to reduce turnover and increase job satisfaction and productivity.• Instilled a sense of pride of ownership by leading in department, staff, and team meetings during the year. Active participant in departmental and divisional events and promote “Coaching by Walking Around” (CBWA) on a regular basis.• Promoted a more unified team between the internal team and the external audit firms by hosting team building events and supporting incentives.• Established new quantifiable metrics, which include status of audit, dollars written and collected, and missed claims analysis.• Collaborated with R&D, and external audit firms to develop and improve guidelines and processes for new and existing claim concepts.• Supported customer review meetings to discuss performance, expectations, processes, and business practices. • Initiated new business concepts internally and in partnership with external audit firms.• Supported internal audit teams to reach Cash in Bank goal of $172 million.• Assisted external audit firms to meet Cash in Bank goal of $169 million and improve relationships with external firms through enhanced communications, and by supporting them and their processes.• Partnered with General Accounting, Workflow Solutions, AP, and the contact Center to help with the stabilization of the A/P and G/L process.• Provided support in meeting PROFIT roll out and SAP transition while still maintaining the overall multiple audit process and meeting department goals. Show less

    • Direct Imports Post Audit Manager
      • 2008 - 2010

      • Managed the newly created Direct Imports Post Audit Project.• Created a strategic plan and process draft for DI internal post audit.• Designed templates for a tracking system and response forms in a database. • Developed post audit risk assessment with department managers. • Designed and presented a summarized outline of DI processes to expand to a strategic plan to collaborate with FiRST to establish a post audit process for direct imports. • Quantified legal exposure of potential audits by working with the legal and customs teams.• Identified and mapped out the role of 3rd parties in post audit• Spent time in each department to learn processes and to identify more audit opportunities.• Organized and attended leadership development events as a member of Sharon Orlopp’(Global Chief Diversity Officer – SVP Corporate People) mentee group. • Built and hosted: “DI Processes” and “Active approach to inclusion” presentations. • Worked with the Jewelry DC to improve QCR claims processes by reviewing their processes and aligning with existing DI claims processes.• Assisted the DI claims team with their aging claims reconciliation project. Reconciled complex RCL, SRCL, QCR and RTV claims and reduced the total claims not reconciled by 94%.• Reviewed, audited, tested and formatted DI claims procedure and process guides. Show less

    • United States
    • Research Services
    • 1 - 100 Employee
    • Accounting Manager-Controller
      • 2004 - 2008

      • Created audit policies and streamlined accounting processes. • Managed the finance team through effective communication and collaborating closely with all departments to support their activities. • Prepared and analyzed monthly Balance Sheet reconciliations, P & L and bank statements. • Reported on key performance indicators and team metrics to develop future goals. • Budget Preparation, monitoring and support of management team to control costs. • Managed A/P and A/R, Cost accounting, Cash & Fixed Assets functions. • Prepared company payroll, payroll taxes, and Sales Tax Reports for multiple states • Developed and implemented effective financial controls. • Managed all Banking functions and relations. • 401-K Administrator. • Negotiated all business insurance contracts. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 300 - 400 Employee
    • Assistant Comptroller
      • 2001 - 2004

      • Managed the staff of finance associates at the corporate office. • Developed and provided training for management and associates regarding best business and finance practices. • Monthly review of General Ledger for 72 Profit Centers. • Monitored compliance with SOX and GAAP and supported external and internal compliance auditors. • Developed and implemented effective finance controls and accounting processes. • Directed Cash Management, A/P, Inter-Company Transfer Department, Fixed Assets and Payroll. • Created and audited financial and bank statement reconciliations and corrections. • Co-managed Human Resources and developed Benefits Administration • Developed and implemented inter-business unit finance processes for inventory and expenses that increased cash flow. • Centralized all accounting functions and processes into one Corporate Shared Services operation. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Corporate Accountant
      • 2001 - 2001

      • Managing the Accounts Payable Department and monitoring expenditures. • Assisting in Cash Management Operations and Accounts Receivable. • Automation and reorganization of company accounting procedures. • Write up and processing of general ledger entries. • Managing the Accounts Payable Department and monitoring expenditures. • Assisting in Cash Management Operations and Accounts Receivable. • Automation and reorganization of company accounting procedures. • Write up and processing of general ledger entries.

    • Staff Accountant
      • 1999 - 2001

      • Balancing and accounting for grants and monitoring expenditures. • Overseeing grant deadlines and maintenance of files, subsidiary ledgers and billings. • Validation for A/P checks and verifying coding and accuracy. • Write up and processing of general ledger entries. • All bank reconciliations including financial aid and scholarship account. • Assisting and supervising student registration and accounts receivable section. • Automation and reorganization of accounting processes Show less

    • Accountant
      • 1996 - 1999

      • Prepared and processed purchase orders and merchandise transfers using approved inventory procedures. • Monthly reconciliation of merchandise reports and subsidiary ledgers for several exchanges. • Notified and assisted with purchase orders in transit. Reconciled and processed all Necessary adjustments and corrections, requiring continuous E-mail correspondence with various exchanges. • Prepared and processed purchase orders and merchandise transfers using approved inventory procedures. • Monthly reconciliation of merchandise reports and subsidiary ledgers for several exchanges. • Notified and assisted with purchase orders in transit. Reconciled and processed all Necessary adjustments and corrections, requiring continuous E-mail correspondence with various exchanges.

Education

  • Industrie und Handelskammer,Kassel & Berufliche Schulen, Ziegenhain
    Master of Business Administration (MBA), Accounting, Finance and Banking
  • Schwalmschule Treysa
    Bachelor's degree, General Studies

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