Susanne Riis

Chief Consultant - Leadership, Sales and Strategy at Finanssektorens Uddannelsescenter
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen Metropolitan Area, DK
Languages
  • English Professional working proficiency
  • Norwegian Professional working proficiency
  • Swedish Professional working proficiency
  • Danish Native or bilingual proficiency

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Experience

    • Denmark
    • Education Management
    • 1 - 100 Employee
    • Chief Consultant - Leadership, Sales and Strategy
      • 2022 - Present

      Financial Sector Training Centre (Finanssektorens uddannelsescenter) offers training to all member banks in Denmark.Responsible for the management of sales courses and content development, and training delivery processes. Develops, maintains, and expands relationships with member banks to identify and respond to new and emerging training needs. Financial Sector Training Centre (Finanssektorens uddannelsescenter) offers training to all member banks in Denmark.Responsible for the management of sales courses and content development, and training delivery processes. Develops, maintains, and expands relationships with member banks to identify and respond to new and emerging training needs.

    • Finland
    • Banking
    • 700 & Above Employee
    • Head of Branch Region (Regionsdirektør, underdirektør)
      • 2016 - 2022

      Personal Banking is a domestic business offering mortgage/loan, investment, pensions and payments to household customers.Leading leaders and advisors servicing 400.000+ clients in Denmark. Successfully drove the merger integration between two regions and achieved best-in-class cost income ratio across all regionsAchieved leading profitability, increased customer satisfaction and increased employee satisfaction through strategic leadership

    • Global Head of Trade Finance, SVP (Underdirektør)
      • 2014 - 2016

      Trade Finance is an international business offering guarantees, letter of credit and collection to large corporate customers in Nordea. Led teams across 7 countries in the Nordics/Baltics.Acquired and implemented a digital system from Israeli vendor onboarding the global trade finance client portfolio to the new digital platform driving profitability and value chain simplificationDrove operational excellence measures optimising the global value chain and successfully outsourced the collections Nordic/Baltics cost centre to Poland positively impacting profitability and client satisfaction

    • Nordic Head of Trade Finance Sales, Senior Director (Afdelingsdirektør)
      • 2013 - 2014

      Nordic role with leadership responsibility for 31 employees across 4 Nordic countriesDemonstrated cross-division collaboration and implemented a working capital management strategy to benefit global clients through improving product offering as one-unit.

    • Country Head of Trade Finance, Denmark (Afdelingsdirektør)
      • 2010 - 2013

      Operational responsibility for the whole value chain across sales, customer support and operations managing key stakeholdersMember of the Nordic and Baltic Trade Finance management group

    • Head of Digital Solutions, Transaction Banking (Teamleder)
      • 2008 - 2010

      Responsible for the development of digital solutions to corporate customers with a focus on digital banking Successfully executed on key digital deliverables to small to medium corporate clients

    • Head of Cash Management Consultants, Transaction Banking (Teamleder)
      • 2006 - 2008

      Value chain responsibility across sales and operations functionsDelivering digital solutions to the largest Nordic corporate and institutional clients of Nordea in the Nordics

    • Senior Cash Management Adviser
      • 2001 - 2006

    • Relationship Manager/Cash Management Adviser
      • Aug 1990 - Jan 2000

    • IT-salgskonsulent
      • 2000 - 2000

Education

  • AVT Business School
    eMBA
    -
  • Executive Cognito A/S
    Bestyrelsesuddannelse
    2021 - 2022
  • London Business School
    Leading Change
    -
  • London Business School
    Leading Business into the Future, Leadership
    -
  • London Business School
    Strategic leadership program
    -
  • Harvard University
    Executive course
    -
  • AVT Business School
    CBA, Certificate in Business Administration
    -
  • Copenhagen Business School
    Graduate Diploma in Business Administration, Finance and Credit
    1988 - 1992
  • Mannaz | Kurser, uddannelser og konsulentydelser
    Coaching
    -

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