In person, the Ah Ha! team are outstanding facilitators. And online? They blew me away. I had the great pleasure of guest-speaking for Ah Ha! as they facilitated a virtual working session for an innovation team. Distance disappeared as breakout groups created visual and visible results in record time. Then in the report-out, Wayne & Susannah expertly directed the group’s attention, managed the clock efficiently and summarized the key results in real time. Being there was a masterclass in group facilitation. Highly recommend.

Susannah’s inspired coaching was a game-changer for me. As I struggled with mastering the technicalities of on-line facilitation, creating MURAL boards, and designing seamless on-line workshop experiences, Susannah deployed her quiet mastery with a calm, ninja-like stealth. I was in the hands of an expert. I knocked on her virtual door numerous times, and each time she welcomed me in and, with clear instruction and patience, guided me using her profound-yet-understated expertise. I am now a confident on-line facilitator, winning new contracts internationally, and receiving great feedback on my work. Without Susannah’s generosity and incredible skill, I’d still be twiddling my thumbs, devoid of the confidence and capability to take my work to the next level.

Susannah is a great and experienced facilitator with a high interest in human-center design, leading with many graphic and physical tools that help the team find the focus, motivation, and creativity that innovation and strategy workshops need. I participated with Susannah in a Remote Design Sprint, where we took with other 5 professionals a big challenge, making a prototype and getting user validation in a week. She's also really capable of leading a very diverse team in a fully remote environment to accomplish the goals the session needs.

In person, the Ah Ha! team are outstanding facilitators. And online? They blew me away. I had the great pleasure of guest-speaking for Ah Ha! as they facilitated a virtual working session for an innovation team. Distance disappeared as breakout groups created visual and visible results in record time. Then in the report-out, Wayne & Susannah expertly directed the group’s attention, managed the clock efficiently and summarized the key results in real time. Being there was a masterclass in group facilitation. Highly recommend.

Susannah’s inspired coaching was a game-changer for me. As I struggled with mastering the technicalities of on-line facilitation, creating MURAL boards, and designing seamless on-line workshop experiences, Susannah deployed her quiet mastery with a calm, ninja-like stealth. I was in the hands of an expert. I knocked on her virtual door numerous times, and each time she welcomed me in and, with clear instruction and patience, guided me using her profound-yet-understated expertise. I am now a confident on-line facilitator, winning new contracts internationally, and receiving great feedback on my work. Without Susannah’s generosity and incredible skill, I’d still be twiddling my thumbs, devoid of the confidence and capability to take my work to the next level.

Susannah is a great and experienced facilitator with a high interest in human-center design, leading with many graphic and physical tools that help the team find the focus, motivation, and creativity that innovation and strategy workshops need. I participated with Susannah in a Remote Design Sprint, where we took with other 5 professionals a big challenge, making a prototype and getting user validation in a week. She's also really capable of leading a very diverse team in a fully remote environment to accomplish the goals the session needs.

In person, the Ah Ha! team are outstanding facilitators. And online? They blew me away. I had the great pleasure of guest-speaking for Ah Ha! as they facilitated a virtual working session for an innovation team. Distance disappeared as breakout groups created visual and visible results in record time. Then in the report-out, Wayne & Susannah expertly directed the group’s attention, managed the clock efficiently and summarized the key results in real time. Being there was a masterclass in group facilitation. Highly recommend.

Susannah’s inspired coaching was a game-changer for me. As I struggled with mastering the technicalities of on-line facilitation, creating MURAL boards, and designing seamless on-line workshop experiences, Susannah deployed her quiet mastery with a calm, ninja-like stealth. I was in the hands of an expert. I knocked on her virtual door numerous times, and each time she welcomed me in and, with clear instruction and patience, guided me using her profound-yet-understated expertise. I am now a confident on-line facilitator, winning new contracts internationally, and receiving great feedback on my work. Without Susannah’s generosity and incredible skill, I’d still be twiddling my thumbs, devoid of the confidence and capability to take my work to the next level.

Susannah is a great and experienced facilitator with a high interest in human-center design, leading with many graphic and physical tools that help the team find the focus, motivation, and creativity that innovation and strategy workshops need. I participated with Susannah in a Remote Design Sprint, where we took with other 5 professionals a big challenge, making a prototype and getting user validation in a week. She's also really capable of leading a very diverse team in a fully remote environment to accomplish the goals the session needs.