Experience

Protocol

• Singapore
• Advertising Services
• 1 - 100 Employee

• Executive Director, Strategic Partnerships

  • Nov 2020 - Present

  Technology is no longer just an industry; it’s a global power center with the sweep and impact of any nation’s capital. At Protocol, we cover it like one. Protocol is a new media company from the publisher of POLITICO. We focus on the people, power and politics of tech, with no agenda and just one goal: to arm decision-makers in tech, business and public policy with the unbiased, fact-based news and analysis they need to navigate a world in rapid change.Interested in learning more about Protocol? Reach out to me at Susannah@Protocol.com.



AxiCom

• United Kingdom
• Public Relations and Communications Services
• 100 - 200 Employee

• Senior Vice President

  • May 2018 - Nov 2020

  With a focus on corporate reputation, brand strategy, market positioning and thought leadership, I have the privilege of leading a team of award-winning communications and marketing professionals at AxiCom for technology clients in all industries - and also a team across the WPP network for Intel. AxiCom is part of BCW Global. AxiCom was founded in 2007 and reborn as AxiCom U.S. in 2018 through the combination of PPR in the U.S. and North of Nine Communications.



BCW Global

• United States
• Public Relations and Communications Services
• 700 & Above Employee

• Senior Director

  • Feb 2017 - May 2018

• Director

  • Jan 2014 - Feb 2017

• Manager

  • Apr 2013 - Jan 2014



Blue Cross and Blue Shield Association

• Media Relations & Corporate Communications

  • Jul 2010 - Apr 2013

  Senior communications team member who managed earned media initiatives, public policy and government relations communications, executive visibility and thought leadership, social media strategy, member company communications, external public relations agencies and crisis response for the national trade association of the 38 independent Blue Cross and Blue Shield Companies. Part of a team that worked collaboratively across all divisions to raise the organization’s profile among top industry influencers and in key media outlets.



LEVICK

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Director of Marketing & Business Development

  • Apr 2008 - Aug 2010

  Responsible for oversight and management of business development and marketing efforts for a mid-sized crisis communications and public relations firm. Tracked business pipeline activities, identified areas for growth and created strategic outreach plans. Developed strategic partnerships and relationships with Fortune 500 C-Suite Executives, General Counsels, and Board Members. Provided proposal preparation and pitch support. Created and managed annual marketing and business development budget. Created and maintained firm’s executive visibility program; placed and managed logistics for more than 40 keynote and panel presentations annually for firm executives. Placements include: the American Conference Institute, the National Association of Corporate Directors, The Conference Board (US, Canada and European), Ragan Communications, PRNews, PRSA, TopBoards, ALM Events, Blogworld, the Social Media World Forum, and annual meetings of dozens of national trade associations.Served as a client services manager for the Professional Services practice group. Providing recommendations to professional services clients on the execution of marketing, public relations and business development campaigns. Consulted clients on thought leadership/executive visibility opportunities, communications and social media strategy and implementation.



United States Senate, Senator Susan Collins (R-ME)

• Constituent Services Representative

  • Jan 2005 - Apr 2008

   As a member of the Senator’s press team, I managed aspects of the constituent services and public correspondence program, ensuring delivery of prompt and accurate responses to all constituent inquires, assembled daily media clips, served as a spokesperson with members of the media, and represented the Senator at public events throughout the state of Maine and in Washington.  Leading up to the 2008 Senate elections, I coordinated an office-wide workshop series with the Congressional Management Foundation to evaluate and restructure constituent and correspondence management procedures. Lead the creation and incorporation of the Constituent Services and Strategic Outreach Opportunity Action Plan for 2008.