Experience

Park Logistics

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Account Manager

  • Oct 2020 - Present

  Managing both B2B and B2C relationships in a nationwide logistics company. Managing a team of customer service staff and drivers on a day to day basis. Managing both B2B and B2C relationships in a nationwide logistics company. Managing a team of customer service staff and drivers on a day to day basis.



Stratstone

• Automotive
• 300 - 400 Employee

• Retail Team Manager

  • Mar 2020 - Sep 2020

  In addition to the Customer Service requirements of my previous role, I now manage the front of house aftersales department.

• Customer Service Leader

  • Jul 2019 - Mar 2020

  Managing the customer experience at Jaguar Land Rover Nottingham.



Cricketers Inns Ltd

• United Kingdom
• Recreational Facilities

• Operations Manager

  • Jul 2014 - Jun 2019

  Beginning as General Manager for the Plough at Lupton and achieving promotion in July 2016 to Operations Manager. Beginning as General Manager for the Plough at Lupton and achieving promotion in July 2016 to Operations Manager.



Thwaites' Inns of Character

• Assistant Manager

  • Oct 2011 - Jul 2014

  Responsible for customers and staff on site, cash handling and conflict resolution, cellar management and stock control as well as the training of staff and production of a nationwide cocktail menu. Responsible for customers and staff on site, cash handling and conflict resolution, cellar management and stock control as well as the training of staff and production of a nationwide cocktail menu.



The Olive Lounge

• United Kingdom
• Hospitality

• Cocktail Waitress

  • Apr 2010 - Sep 2011

  Skilled Mixologist at a high end cocktail bar. High responsibility and skill. Skilled Mixologist at a high end cocktail bar. High responsibility and skill.