Susannah Murray

Conference and Event Coordinator at Australian Housing and Urban Research Institute (AHURI)
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Contact Information
Location
Greater Melbourne Area, AU
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • Spanish Limited working proficiency

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Experience

    • Australia
    • Research Services
    • 1 - 100 Employee
    • Conference and Event Coordinator
      • Jan 2022 - Present
    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Events Coordinator
      • Oct 2016 - Apr 2020

      Planning & organising all practical aspects of events i.e. catering, audio visual, room set up, car parking, security. Managing key relationships with significant individuals. • Developing, organising, planning and promoting a range of events and webinars • Creating promotional material for the event & distributing it to the target audience.. • Management of exhibitors including liaising with suppliers and convention centres. • Abstract management. • Event management of CPD events including webinars for both national and branch events. • Venue management including sourcing an appropriate venue, contracting and logistics. • Defining the event master plan, setting the event budget and identifying timelines and deliverables for the events team and stakeholders. • Maintaining and managing accurate financials and budgets as they relate to SHPA events • Effective relationship management of internal and external stakeholders. • Website management including creating events and registration forms, evaluation surveys, resource management, email flyers. • Experience using multiple platforms including Moodle, CRM, Survey Monkey, Poll Everywhere, Wordpress, Zoom, Redback Conferencing. • Problem solving – finding and implementing new software solutions for registration. • Assisting members with education and cpd enquiries. • Database management. • Writing training manuals for new software including event management software. Show less

    • Events and Administration Co-Ordinator
      • Jan 2015 - Oct 2016

      Event management of multiple events including a monthly webinar series. Defining the event master plan, setting the event budget and identifying timelines and deliverables for IPTA and stakeholders. Creating and organising an optional tour for delegates. Effective relationship management of internal and external stakeholders and suppliers. Maintaining and managing accurate financials and budgets as they relate to IPTA events Creating and editing of conference materials including the conference brochure. Editing and laying out both the proceedings and Annual Report. Part of the website development team. IPTA are currently undergoing redevelopment of the website. Editing and maintaining the IPTA website (WordPress). Database management. Writing training manuals for new software such as the webinar management software. Show less

    • United Kingdom
    • Think Tanks
    • 1 - 100 Employee
    • Events Co-ordinator
      • Apr 2004 - Jan 2014

      Organise and manage conferences and events at CER. Press enquiries, proof reading, database maintenance, website editing, social media, office administration. Organise and manage conferences and events at CER. Press enquiries, proof reading, database maintenance, website editing, social media, office administration.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Audi Customer relationship manager
      • Apr 2003 - Mar 2004

      Provide customer servicer for Audi owners in Australia which included breakdown assistance, after-sales care, customer complaints, surveys. Provide customer servicer for Audi owners in Australia which included breakdown assistance, after-sales care, customer complaints, surveys.

    • Australia
    • Transportation/Trucking/Railroad
    • 700 & Above Employee
    • Administration assistant
      • Mar 2002 - Mar 2003

      Resolve queries, data entry, letter writing. Resolve queries, data entry, letter writing.

Education

  • RMIT University
    Diploma in Business (Public Relations), High Distinction
    2016 - 2016

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