Susannah Appleton

Tour Consultant at Senior Discovery Tours
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Credentials

  • TICO Certification
    Travel Industry Council of Ontario (Ontario's Travel Regulator)
    Jul, 2018
    - Sep, 2024
  • Certified Tour Manager
    International Tour Management Institute
    Jul, 1995
    - Sep, 2024
  • Certified Travel Agent
    Travel Trade School
    Sep, 1994
    - Sep, 2024

Experience

  • Senior Discovery Tours
    • Canada
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Tour Consultant
      • Jun 2022 - Present
  • EF Go Ahead Tours
    • United States
    • Travel Arrangements
    • 300 - 400 Employee
    • Tour Consultant
      • Jun 2019 - Mar 2020
    • Tour Manager
      • Sep 2018 - May 2019

      2018 September & 2019 May * Senior Discovery Tours * Tour Manager Duties included: Escorting group of senior citizens on 15 day tour of the Channel Islands. Confirming accommodations, meals, and flights for passengers; orientation of passengers to various cities; effective response to passengers’ medical and personal emergencies; prompt and accurate reconciliation of tour reports and finances. 2018 September & 2019 May * Senior Discovery Tours * Tour Manager Duties included: Escorting group of senior citizens on 15 day tour of the Channel Islands. Confirming accommodations, meals, and flights for passengers; orientation of passengers to various cities; effective response to passengers’ medical and personal emergencies; prompt and accurate reconciliation of tour reports and finances.

  • Kew Park Montessori Day School
    • Canada
    • 1 - 100 Employee
    • Teacher's Assistant
      • Aug 2012 - Jun 2018
  • Globus family of brands
    • United States
    • Leisure, Travel & Tourism
    • 300 - 400 Employee
    • Tour Manager
      • Sep 1996 - Oct 2000

      1996 - 2000 * Globus / Cosmos / Archers Tours * Tour Manager Duties included: escorting groups on 7 to 14 day motorcoach tours of the East Coast of the U.S. and Canada; confirming accommodations, meals, and flights for passengers; selling and confirming optional excursions; orientation of passengers to various cities; effective response to passengers’ medical and personal emergencies; prompt and accurate reconciliation of tour reports and finances. 1996 - 2000 * Globus / Cosmos / Archers Tours * Tour Manager Duties included: escorting groups on 7 to 14 day motorcoach tours of the East Coast of the U.S. and Canada; confirming accommodations, meals, and flights for passengers; selling and confirming optional excursions; orientation of passengers to various cities; effective response to passengers’ medical and personal emergencies; prompt and accurate reconciliation of tour reports and finances.

  • Saga Holidays
    • Travel Arrangements
    • 100 - 200 Employee
    • Tour Manager
      • Sep 1995 - Oct 2000

      1995 and 2000 Seasons * Saga Holidays * Tour Manager Duties included: 10 to 14 day tours of Eastern U.S. and Canada. 1995 and 2000 Seasons * Saga Holidays * Tour Manager Duties included: 10 to 14 day tours of Eastern U.S. and Canada.

  • Celebrity Cruises, Inc.
    • Hospitality
    • 1 - 100 Employee
    • Entertainment Staff
      • Dec 1997 - Jun 1999

      1997 - 1999 * Celebrity Cruises * Entertainment Staff Duties included: coordinating and hosting passenger events; facilitating passenger embarkation and disembarkation; socializing and customer relations. Itinerary: Alaska; Caribbean; Panama Canal. 1997 - 1999 * Celebrity Cruises * Entertainment Staff Duties included: coordinating and hosting passenger events; facilitating passenger embarkation and disembarkation; socializing and customer relations. Itinerary: Alaska; Caribbean; Panama Canal.

  • Corporate Travel Services
    • India
    • Airlines and Aviation
    • 1 - 100 Employee
    • Ticket Processor
      • Jan 1995 - Dec 1995

Education

  • Kenyon College
    Bachelor of Arts - BA, Psychology
    1987 - 1991
  • Berkshire School
    High School Diploma
    1984 - 1987

Community

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